2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part two, click here. 1. A tightly integrated technology strategy will be key to workplace satisfaction and profitability 

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. This will enable brands to better manage off-premises orders and balance their hybrid operating models.

2. Operations will continue to be simplified despite digital experiences expansion

In a similar vein to tightly integrated systems across the business, we expect to see brands pursue simplification across all aspects…