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The restaurant industry is fast-paced and demanding, with constant pressures to deliver excellent service while managing operations smoothly. Discover practical strategies to reduce stress and establish clear standard operating procedures, or SOPs, to create a sustainable work environment.
A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. Enhancing Customer Service with AI One of the most visible applications of AI in restaurants is in customer-facing operations.
FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. The resulting improvements in data accuracy and reliability will help the operator respond to food safety incidents efficiently.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Predict Inventory Needs Your POS system can use past data to estimate how much stock is needed to meet upcoming demand in your restaurant. By keeping an eye on your real-time POS data in comparison to your predictions, you can quickly identify whether you are above or below sales expectations and adjust your operations accordingly.
It takes commitment alongside some investment in specific areas of operations. Managing Inventory The first area of focus for any waste elimination strategy is your restaurant’s approach to ingredients. Therefore, one of your priorities should be to invest in energy-efficient equipment.
What restaurants can do, however, is re-think how their direct food supply is managed – from transport to inventory control. Enhancing Operational Efficiency A smart supply chain is characterized by the use of “statistics to manage complexity and risk, from planning to decision-making.” It’s the cost of waste.
Restaurant operators are dealing with shrinking margins, labor shortages, and higher guest expectations than ever before. It’s about taking friction out of operations—so staff can spend more time focused on hospitality, not paperwork. This isn’t about replacing people with machines.
These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.
The Turning Point: Expanding into CPG Scaling an artisan food business isn’t just about making more product—it’s about ensuring that growth doesn’t dilute quality, customer experience, or operational efficiency. Space or equipment constraints that prevent further growth in the current setup.
Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. How do you handle unexpected challenges, such as equipment failure or supply shortages? For example, they may hold regular team meetings to go over new policies or operational updates.
These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.
It ensures process consistency and simplifies operations across multiple sites. Operations at Multiple Locations Technology makes managing numerous locations easier in many ways: Centralized Management Systems: Managers can manage multiple locations from one platform. Inventory management software: Tracks stock in real-time.
Cashless payment systems will encourage more point-of-sale system attacks Point-of-sale systems are a foundational component of a restaurant’s daily operations. Here’s a look at the top four cybersecurity risks for restaurants in the new year: 1. Unfortunately, this makes them a frequent target of cyberattacks.
consumers not only spurring inflation but lowering overall consumption and slowing the economy, cautioned Ben Johnston, Chief Operating Officer of Kapitus, a small business lender and marketplace. "U.S. " What can restaurant operators do to take proactive steps to mitigate potential future shocks to their supply chains and costs?
Yet even then, operators were innovating—often quietly and creatively. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. The pandemic redefined how restaurants operate.
Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized.
One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. The Three Types of Restaurant Operating Costs Before you can start paring down expenses, you have to understand what youre actually spending and why.
From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. Today, staying ahead means adopting a unified, flexible IT environment that gives operators the control they need to thrive. And technology is the key to unlocking that potential. The result?
Advanced Inventory Management : Utilizing data-driven forecasting tools allows businesses to anticipate fluctuations and adjust procurement strategies accordingly. Exploring Egg Alternatives : The rise of plant-based and synthetic egg substitutes presents a viable option for bakeries and food manufacturers.
As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.
Upgrade Surveillance and Monitoring Verify that all security cameras are operational and strategically placed to cover entrances, exits, cash registers, and storage areas. Train Employees on Security Protocols Equip your team with holiday-specific training to identify suspicious behavior, manage unruly guests, and respond to emergencies.
Technology – and especially AI – is already reshaping how restaurants operate, and that impact is only going to grow. AI-driven tools can help optimize everything from labor scheduling to inventory management, reducing waste and improving margins. The key is using technology to work smarter, not harder.
Inventory management tools, for example, enable the real-time tracking of food stock, alerting staff to use items before they spoil and reducing waste. In quick-serve restaurants, staff can focus on preparing food rather than taking orders. This is because cellular coverage can often be patchy within buildings.
It’s time to stop chasing the latest trends and double down on strategies that ensure technology and operations seamlessly work together to improve customer satisfaction. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand.
Now, restaurants across all categories recognize how these features protect their bottom line, especially with ongoing staffing challenges and inventory planning concerns." We're proud that our platform gives hospitality businesses more control over their operations while creating better experiences for diners.
POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.
Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring.
In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Your cost of goods sold (ingredients, beverages, packaging, etc.)
Once you have that total, subtract all of your costs, such as labor, inventory, rent, utilities, and other operating expenses. It's also important to remember that profit margins for bars can vary widely based on factors like your pour cost and operating expenses. This final number is your net profit.
By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These tools make it easier to ensure that equipment will fit properly.
Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Reduce Spoilage : Get alerts for expiring items and use the FIFO method to manage perishable goods.
The report found operators are spending an average of 34 percent more on food costs compared to last year. Even more telling, 42 percent of operators reported taking out loans in just the past six months. TouchBistro found that 71 percent of restaurant operators plan to increase their technology spending in the next six months.
These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. AI is no longer just a buzzword, its a reality that is reshaping how restaurants operate, interact with customers, and make decisions.
Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?
Finding ways to align inventory management with more environmentally friendly packaging helps reduce such waste. E-commerce order management systems allow for real-time monitoring of current food inventory. This also lowers operational costs. More than 63 percent of municipal solid waste in the US was a result of food packaging.
With margins and cash flow stretched thin, a machine that just roasts coffee is no longer enough; today’s roasters are increasingly demanding more from their equipment. Inflated pricing has left many coffee roasters with shrinking cash reserves, making it difficult for them to continue operations as usual.
Every restaurant owner is familiar with a POS system and knows how essential a strong system is to every aspect of restaurant operations and management. However, for restaurant owners looking to expand their operations, a POS system can help reduce some of the stress and questions associated with doing so.
Introduction In the fast-paced world of restaurants, keeping a close eye on your inventory is as vital as the secret sauce in your signature dish. Proper inventory tracking helps reduce waste, control costs, and boost profits. What Is Restaurant Inventory Management? Key Components of Restaurant Inventory Management 1.
As technology bridges gaps in industries and societies around the world, making advanced solutions accessible to independent operators is vital to their success. Scalable solutions like self-service kiosks and predictive analytics are transforming the way small businesses operate. The result?
Additionally, when businesses operate in silos, the lack of a consistent data set, complimentary communication messaging, or synchronized management tools between trading partners make recall efficiency and monitoring difficult to track. Integrate systems and data.
In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.
It requires long-term vision, operational overhauls, and, at times, investment. This means understanding and optimizing existing systems and inventory to avoid unnecessary complexity. Increasing the number of supply partners or product options adds complexity to logistics, inventory management, and compliance.
AI investments in customer experience are generating impact with 52 percent of brands and 84 percent of operators surveyed currently seeing high customer experience impact. Deloitte examines what is driving value, perceived challenges, and organizational readiness to scale AI effectively.
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