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As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.
However, to unlock AI’s potential, leaders will likely need to balance innovation and operational discipline, strengthen governance, and address capability gaps to help optimize operations, boost margins and future-proof their business — in both the front and back of house.”
When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These tools make it easier to ensure that equipment will fit properly.
One of the most impactful areas is inventory management. From AI-powered ordering systems to smart kitchen management, the restaurants that successfully blend technological innovation with traditional hospitality are poised to lead in this new era of dining.
Advanced Inventory Management : Utilizing data-driven forecasting tools allows businesses to anticipate fluctuations and adjust procurement strategies accordingly. Exploring Egg Alternatives : The rise of plant-based and synthetic egg substitutes presents a viable option for bakeries and food manufacturers.
These compatibility issues are a roadblock to innovation. Invest in technology that offers meaningful insights across the board—inventory, sales, customer behavior, and more. Integration headaches persist: 44 percent of restaurant IT departments still struggle to integrate legacy systems with new technologies. The solution?
This is an innovation that consumers appreciate: 42 percent of diners have already used kiosks , and one in every three people say they would like restaurants to have more kiosks available. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce.
Yet even then, operators were innovating—often quietly and creatively. With the right tools, operators can manage staff schedules, streamline kitchen communication, monitor inventory levels, and analyze sales trends all in one place. Real-time insights? Virtually nonexistent.
The QSR industry is heading into 2025 at a crossroads of innovation and expectation. The innovations introduced in 2024 set the stage for progress, but 2025 is the time to move from experimentation to optimization. Start with areas where AI can make a measurable impact, such as inventory management or targeted promotions.
Now, restaurants across all categories recognize how these features protect their bottom line, especially with ongoing staffing challenges and inventory planning concerns." This innovation remains central to our identity. . "Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits.
AI-driven tools can help optimize everything from labor scheduling to inventory management, reducing waste and improving margins. Automation – Investing in smart kitchen equipment and AI-driven scheduling tools can help reduce labor costs and improve efficiency.
"That means smarter scheduling, streamlined menus, better inventory control, and automation that frees staff to focus on hospitality. Advanced platforms like POS systems, inventory management software, and employee scheduling tools provide real-time insights and automate repetitive processes. "AI-powered
AI-driven inventory tools analyze customer order data alongside real-time factors like storage capacity, time of day, location, and even weather patterns to predict demand with greater accuracy. Blending Tradition with Innovation Despite the ever-rising reliance on technology, human connection remains at the heart of the restaurant industry.
Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Reduce Spoilage : Get alerts for expiring items and use the FIFO method to manage perishable goods.
Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. The findings provide industry partners with exclusive data on emerging consumer preferences and innovation areas poised to differentiate brands in a highly-competitive marketplace.
As the industry continues to digitally adapt, it’s critical for multi-unit franchisees to utilize innovative digital business solutions that can be customized to operators’ specific needs to stay relevant. By embracing digital literacy and innovative solutions, franchisees can better navigate these challenges.
"Installing software that can better manage inventory or can help customers self-serve can save time and may allow restaurants to operate longer with fewer staff. The only path to successful innovation is through collaboration with manufacturing partners.
Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll. In terms of operations, we're seeing a trend towards integrated systems. They're seeking value without compromising on quality or experience.
The report reveals that AI investment and adoption differs across the industry as organizations seek to balance experimentation with operational focus, customer-facing innovation with back-of-house transformation, and high ambitions with organizational readiness.
By reducing stress, optimizing workflows, and improving customer interactions, these innovations create a more resilient business model, positioning restaurants for growth in an increasingly tech-driven landscape. Behind the scenes, digital kitchen solutions and automated inventory tracking are enhancing back-of-house efficiency.
When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized. Staff and Inventory Management: Proper scheduling and inventory management are crucial for independent restaurants.
In response to rising food costs, 56 percent of respondents said they planned to increase menu prices, down from 61 percent earlier in the year, and 18 percent said they doubled down on inventory and waste tracking, up two percentage points.
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. With handheld probes and fixed sensors, restaurants can manually or automatically regulate their food and equipment in a few seconds.
The supermarket chain will refurbish 150 in‑store cafés with modular seating, digital kiosks, revamped menus, and energy‑efficient equipment. The move underscores a renewed focus on sustainability and innovation in Latin America. (Springdale, Arkansas, US) Tue, 17 Jun – Asda launches £10 mn café modernisation plan across its UK stores.
If you need your new waiters and waitresses to be deployed quickly, look for candidates who have used common restaurant tools like POS systems, inventory management software, and communication platforms. They should mention specific aspects of your restaurant, such as a popular dish, innovative service style, or positive reviews.
Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent).
Accounting must track and analyze performance across peak and off-peak seasons, affecting revenue recognition, staffing, and inventory management. Point-of-Sale (POS) Integration: Seamless integration with POS systems is critical for capturing sales data, managing inventory in real-time, and ensuring accurate revenue reporting.
Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. In turn, this shift forced the restaurant industry to adapt and innovate at a high speed. Aligning tech with business goals is a must.
Staffing shortages, sudden inventory concerns, and customer escalations can all occur in one shift. They quickly learn to remain calm under pressure, innovate on the spot, and lead by example all crucial leadership skills not only for QSR management but for any hospitality or service oriented industry. To learn more, click here!
Growing menu innovation and healthy fast food further drive the growth of the market. The emergence of AI-driven inventory management and food preparation automation is cutting operational expenses and wait times. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8
Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. These changes have challenged operators to adapt, but they’ve also reinforced the resilience and innovation that define the hospitality industry. Innovate or die was the new mantra.
These innovations help restaurant accountants navigate the unique terrain of accounting for restaurants, from managing food costs to monitoring overheads. Hospitality accountants, armed with innovative hospitality accounting solutions, streamline operations and maximize revenue for restaurants, bars, and hotels.
2025: The Year of M&A Growth As lowering interest rates and technological innovation boost optimism, restaurant franchise leaders are turning their attention to mergers and acquisitions. With alcohol sales shrinking, restaurants must reevaluate their offerings, menus, and inventory management to maintain profitability.
These include rent, utilities, licenses, equipment, repairs, credit card processing fees—anything that's not labor or COGS. Control COGS with inventory management Depending on your concept, you've got somewhere between 30 and 300 ingredients, many of which are found in multiple menu items in various amounts.
Key features of this software include inventory tracking, payroll integration, and real-time data access through cloud services. Truly, this innovation is a game-changer in the restaurant industry. This software enables real-time tracking of sales, expenses, and inventory, ensuring that data is consistent and precise.
Under an exclusive agreement, Kaapi Solutions, a leading provider of premium coffee equipment in India, will be the sole distributor and importer of Rocket Espresso’s Sotto Banco and Doppia machines. warehouse in Riverside, Missouri, featuring hundreds of bags of specialty green coffee, a cupping lab, and roasting equipment.
In 2025, artificial intelligence will continue to drive efficiency, particularly in areas like inventory management, personalization, and workforce optimization. This wave of mergers and integrations will drive innovation and better support the evolving needs of the restaurant ecosystem.
Cofounders Jonathan Neman and Nicolas Jammet list crime prevention as a supporting argument for going cashless, but their real motivation is innovation. They enable real-time sales tracking and better inventory management, especially when paired with POS systems like Lavu. The middle is going to get squeezed out.”
Technology : Operational tech adoption is growing, with 50 percent of restaurants using automated payroll and inventory tools to improve efficiency and operators are optimistic about technology’s role in the future of the industry. “These restaurants are building sustainable business models for the future. .”
The Cheesecake Factory rated highest for innovation with a net agreement score of 8 percent, beating out Texas Roadhouse (7 percent) and Chili’s (4 percent). “To remain competitive, organizations must adopt greater agility, innovation and sustainability throughout the entire supply chain.
Turning Tides: Restaurants Continued Navigativating Inflation In response to inflation, operators said they: adjusted food suppliers (37 percent), tracked ingredient prices (36 percent), increased menu prices (34 percent), managed a leaner inventory (32 percent), and reduced their menu sizes (26 percent). The average ticket size grew by 2.6
From inventory management to predictive labor scheduling, AI tools will help restaurants cut costs and adapt in real-time, while providing operators valuable data to help inform business decisions. I think 2025 will be the year restaurants focus on turning insight to action through integrations.
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