Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

Fast Casual 192

Fast Casual Fine Dining Employee Relations Customer Service 192

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. Synchronize the use of HVAC and other power-hungry equipment to minimize peak demand charges, which can comprise up to 50% of an electricity bill.

Equipment 114

Equipment Customer Experience 2023 Fast Casual 114

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Brands that were positioned with the right technology, such as pizza delivery and other fast and casual outlets have thrived during the pandemic.

Customer Experience 238

Customer Experience Fast Casual Customer Service Mobile Ordering 238

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 185

Food Food Safety Front of House Fast Casual 185

Mad Mobile

FEBRUARY 5, 2024

Family and casual dining restaurants thrive with table ordering systems Taking the whole family out to dinner, especially with young children, can be stressful enough as it is. Fast casual restaurants: streamlining service with tableside ordering technology Customers expect restaurants they visit to keep up with trends in technology.

Ordering 52

Ordering Fast Casual Mobile Ordering Fine Dining 52

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. Having real-time data about how consumers are engaging with their ads can help them do that.”

Fast Casual 132

Fast Casual Advertising Casual Online Ordering 132

Goliath Consulting

APRIL 28, 2022

1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. Foodservice and retail have changed vastly, and customers have more choices to choose from and are adjusting to these new and fast changes, but with excitement rather than fear. Restaurants can combine the feel of street food with fast-casual dining.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

7 Shifts

JANUARY 23, 2020

Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Fine dining, fast casual, etc.) There are many areas to keep an eye on when it comes to your restaurant costs—operational, labor, food, utility, equipment, etc. Spend time researching low rent prices with good location. Hiring/staffing ??

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

NOVEMBER 29, 2019

This might mean weaving elements of fast-casual dining into your design. Equipment Upgrades. The Windstream study found that lacking resources for technology equipment upgrades is the top challenge restaurants are facing in dealing with digital demands. Renovation is becoming a common theme in the restaurant industry.

Fast Casual 193

Fast Casual Equipment Small Business Mobile Ordering 193

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. Growth won’t be as fast as one would have hoped, and supply chain continues to be a challenge.

2023 186

2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

NOVEMBER 8, 2021

Now, two years into the pandemic and with things returning to some form of normal, contactless payments and ordering continue to be an integral way of doing business for restaurants ranging from cozy neighborhood mom-and-pop lunch spots to fast casual behemoths with locations around the world. So, why is that?

Point of Sale 245

Point of Sale Fast Casual Technology Equipment 245

Goliath Consulting

OCTOBER 6, 2020

Prospects continue to be bright for fast food and fast-casual franchises: Papa John’s Pizza just announced their plan to open 1,000 new stores over the next five years (1), and Whataburger hinted an offer of offering new franchising units for the first time in 20 years (2). The Benefits of Owning a Franchise Restaurant Business.

Franchise 167

Franchise Franchising Fast Casual Casual 167

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) What type of restaurant are you looking to open? Here is where you'll want to give investors an overview of your business. you'll use, and what makes your new business special. Mission Statement.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JULY 27, 2022

"Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. These regulations vary by state and restaurant owners should be sure they are aware of their state’s policy before adding service fees to customer tickets.”

2022 177

2022 Fast Casual Customer Service Food Safety 177

7 Shifts

JANUARY 26, 2021

The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For fast-casual and quick-service restaurants—no more lines.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. 2024 could be a breakout year for fast casual restaurants. Consumers will no longer accept poor-quality food from fast food or fast casual restaurants.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

FEBRUARY 23, 2021

Born and Raised Hospitality, the restaurant group behind other Phoenix restaurants Clever Koi, Across The Pond, and Fellow Osteria teamed up with Aline Architecture Concepts to create the new fast-casual build-your-own meal restaurant featuring a menu of customized ramen noodle bowls, steamed bao buns, and seasoned fries.

Fast Casual 98

Fast Casual Design Casual Mobile Ordering 98

Foodable

NOVEMBER 22, 2021

In this session from Fast Casual Global , host Paul Barron chats with Josh Chanin, Energy Efficiency Consultant of California Energy Wise and Jonah Goldman, Co-founder, Director of Strategic Marketing of PLNT Burger , to explore the reasons why emerging and startup brands are the new pioneers on how restaurants will be created.

2022 83

2022 Fast Casual Point of Sale Equipment 83

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 124

Fast Casual Front of House Fine Dining Mobile Ordering 124

Foodable

DECEMBER 10, 2020

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Wittrup explore how businesses can leverage small spaces with the right processes and flexible equipment.

Fast Casual 52

Fast Casual Casual 2016 Small Business 52

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 198

Marketing Loyalty Program Fast Casual Coupons 198

Foodable

DECEMBER 23, 2021

In this session from Fast Casual Global , host Paul Barron chats with Josh Chanin, Energy Efficiency Consultant of California Energy Wise and Jonah Goldman, Co-founder, Director of Strategic Marketing of PLNT Burger , to explore the reasons why emerging and startup brands are the new pioneers on how restaurants will be created.

2022 59

2022 Fast Casual Point of Sale Casual 59

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurant Revenue Per Square Foot: Fast-casual Restaurants Vs Other Restaurants . Top fast-casual franchising restaurants outperform restaurants in other sectors with an average of $505 per square foot. Wayback Burgers, for instance, was listed as one of the Top 10 fast-casual restaurant franchises for 2019.

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Foodable

JUNE 11, 2021

Wow Bao is a popular Asian fast casual joint that has ventured into the dark kitchen space. The kit includes on-boarding and training materials, as well as all necessary equipment. Restaurants only have to provide some freezer storage and three feet of kitchen space.

Fast Casual 85

Fast Casual Technology Delivery Equipment 85

Modern Restaurant Management

APRIL 10, 2020

More than ever, brands, especially QSR and Fast Casual restaurants brands, are taking advantage of the vast and varied platforms available for consumer engagement; most notably social media. Instead, equipped with intelligence, restaurants can successfully send offers and messages at the right time, to the right audience.

Customer Experience 142

Customer Experience Mobile Ordering Social Media Online Ordering 142

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 136

Fast Casual Food Safety Loyalty Program Customer Experience 136

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. But what if you aren’t the fast-food giants of the world? Hold the pickles but double-up on mayo.

Loyalty Program 209

Loyalty Program Fast Casual Customer Experience Customer Service 209

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. The average time per order at fast food restaurants in 2020 was 6 minutes – nearly 30 seconds slower than 2019.

Mobile Ordering 199

Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

MAY 16, 2020

I Heart Mac & Cheese is a fast-growing, fast-casual concept with corporate locations in Florida. In 2017, the company launched its franchising program nationwide and has open and operating franchisee locations in Florida, New York, Georgia and Texas.

Fast Casual 167

Fast Casual Franchise Franchising Food 167

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 175

Marketing Loyalty Program Fast Casual Coupons 175

Modern Restaurant Management

JUNE 5, 2020

For example, near-field communication payments, digital wallets or a tap-to go friendly terminal will be more beneficial for fast casual restaurants whereas a payment app will be better suited for dine-in guests. This is a small step, but one that many fast food and fast casual restaurants are already embracing.

Fast Casual 185

Fast Casual Online Ordering Cash Management Mobile Ordering 185

Aaron Allen & Associates

SEPTEMBER 29, 2022

Other casual dining concepts involve similar investments; for example to open a Chilis franchised unit the opening cost is $3.4 Wendy’s is among the most expensive fast food restaurant franchises, at an approximate cost of $2.8 Restaurant equipment and signs. The total investment to open a Buffalo Wild Wings ranges around $3.5

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

Mobile Ordering 215

Mobile Ordering Fast Casual Download Customer Experience 215

Black Box Intelligence

MARCH 4, 2021

Most of the brands announcing modern designs are quick service brands, but fast casual and even full-service restaurants may implement some changes. We started to see a lot of this in the fast casual segment even before the pandemic, and it is catching on throughout the industry.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Modern Restaurant Management

APRIL 4, 2024

That’s much more money than I ever had to spend on marketing but a drop in the bucket compared to what other fast casual brands spend for much less impactful results. What was your thought process behind the provocative title?

Sustainability 187

Sustainability Book Waste Food Supply 187