Qu

MARCH 28, 2025

Consider these scenarios that forward-thinking restaurant brands are already beginning to implement: Intelligent Staff Scheduling Staff scheduling remains one of the most complex and time-consuming responsibilities for restaurant managers. Even better, general managers save valuable time and costs, reducing unexpected product outages.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Rocket Fuel

FEBRUARY 19, 2025

Thats why so many QSR brands and franchises are modernizing loss prevention efforts with a platform like Delaget +Recovery, which disputes delivery losses automatically and with full transparency into the details. The next phase of modern loss prevention also relates to delivery. Step 2: Regain control of delivery data.

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Modern Restaurant Management

NOVEMBER 13, 2024

Modern Restaurant Management (MRM) magazine reached out to John Cassetta, Restaurant and Franchise Solutions Manager at Aon, for his insights on best practices for restaurants on Drinksgiving. In fact, 43 states have laws that hold business owners liable for serving alcohol to someone who later causes injury or death.

Restaurant Law 446

Restaurant Law Employee Relations Customer Service Insurance 446

Modern Restaurant Management

NOVEMBER 13, 2023

." I give a lot of keynote presentations to restaurant brands, and most of them are franchises. Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. They give them the tools. They teach them the systems. That may be about to change.

Franchising 520

Franchising Franchise Employee Relations Restaurant Law 520

Modern Restaurant Management

NOVEMBER 17, 2020

Below is an excerpt from Scott Greenberg's The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar (Entrepreneur Press, November 17, 2020). During the months between signing my franchise agreement and opening my store, I continued traveling and giving presentations. This is everything related to work.

Franchising 474

Franchising Franchise Operations Definition 474

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. It’s one more way we can show how much we care about our employees. ” Eligible employees of KFC corporately-owned and franchisee-owned restaurants can also participate in Savings Match Challenges funded by the KFC Foundation. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Why should an entrepreneur consider franchising your concept over others? Let’s talk about how to tell your story.

Franchising 450

Franchising Franchise Marketing Social Media 450

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. Habit Signs Franchise Development Deal. Wing Zone Refresh. Wing Zone is getting a new look, top photo. It is advancing its U.S.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

APRIL 9, 2020

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Allow Flexibility to Manage an Evolving Situation. Step Up Cleaning and Sanitation.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. The constantly evolving pandemic-related regulations and confusion forced many restaurants to lay off and then rehire staff. According to new federal data, the restaurant industry has lost 5.9

Technology 474

Technology Employee Relations Online Ordering Customer Service 474

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

NOVEMBER 19, 2019

As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Taco John’s Launches Aggressive Franchising Initiative. All of the elements are in place for aggressive franchise growth.”

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

JANUARY 11, 2022

Supply-chain management has always been a pain point in the foodservice industry, even in pre-pandemic times. These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. Luckily, there is hope. Innovative Vendors Offer Real-Time Data and Industry-Wide Insights.

Operations 474

Operations Supplies Uniforms Employee Relations 474

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. As reports of the disease spread, so do concerns about supply chain disruption, business operations, and employee safety and well-being.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. Smart kitchen equipment, such as automated stove tops and automatic recycling oil fryers, make order fulfillment easier, faster, and more consistent.

Technology 474

Technology Consumer Goods Supplies Waste 474

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings.

2023 474

2023 Employee Relations Franchising Franchise 474

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. ” DeliverThat Expansion. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

NOVEMBER 10, 2022

But, it can also be stressful and uncertain, especially when trying to find the perfect risk management solution. Product liability insurance can help protect you from the cost of these product-related claims. Workers' Compensation Insurance is an essential coverage to include on your policy if you have any employees.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). based 7shifts users.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

7 Shifts

OCTOBER 21, 2021

Need to manage the impact on staff morale of working online orders without receiving tips. Fast food chains or quick service restaurants prepare mass-produced take-out food and usually follow a franchise model. 24/7 employee scheduling can be challenging. More staff makes employee scheduling trickier. Virtual Restaurants.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. While only 15 percent plan to reduce the number or size of their franchise locations, operators are making other adjustments to their real estate. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

FEBRUARY 11, 2020

Rising minimum wage, the Seattle Secure Scheduling Ordinance, and other city-specific laws mean Seattle’s restaurateurs need to spend more time—and money—on scheduling and staff management to ensure compliance and avoid thousands (or even millions) of dollars in fines. per hour for employers with more than 500 employees worldwide.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348