Sat.Dec 28, 2019 - Fri.Jan 03, 2020

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A Restaurant Chatbot: Does Your Restaurant Need One?

Restaurant Technology Guys

Is the restaurant chatbot just another passing fad; one more “must-have” marketing tool that will turn out to be much less effective than the hype surrounding it would suggest? Or are they going to be an essential means of engaging with customers that no restaurant can afford to be without? The rise of the chatbot in other customer service industries has certainly been spectacular.

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Learn How to Calculate Restaurant EBITDA

Lavu

How do You Calculate Restaurant EBITDA? Operating a restaurant is a challenging experience for investors and restaurateurs. Restaurants are subject to high operating expenses and a thin profit margin, making it difficult to determine the real value of a restaurant. EBITDA shows the earning power of the business based on its cash flow. This article covers the following important points: What is Restaurant EBITDA?

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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 127
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WHAT RESTAURANT OWNERS GET WRONG

Culinary Cues

I have the privilege of working with many different restaurants and food businesses. Some are very successful, while others are hanging by a thread. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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How to Conduct a Restaurant Sales Forecast with POS Data

Restaurant365

Accurate restaurant sales forecasting can fuel more informed decision making in nearly every aspect of restaurant operations. Whether you’re wondering how much inventory to order next week, or how many employees should be scheduled over the holidays, a restaurant sales forecast, driven by POS data, can help you make better data-driven decisions.

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5 Costly Mistakes to Avoid with Your Restaurant Website

Single Platform

All businesses need a website. It is no longer optional; it’s do or die. Having a website that’s easy to navigate, mobile-optimized, and up-to-date helps to ensure a successful customer journey. Consumers searching online for where to get their next meal discover businesses online on sites like Google, Facebook, TripAdvisor, Yelp, OpenTable, Yahoo, YP, Foursquare, Zomato and more.

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New Year’s Resolutions You Should Make for Your Kitchen in 2020

Transact

January 1, 2020, isn’t just the start of a new year; it’s the start of a new decade. What better time to turn over a new leaf and turn your kitchen into the best thing since sliced bread ? Let’s go over some resolutions that your customers (and employees) will appreciate. Start with Hygiene. The holiday rush is stressful, hectic and, above all, messy.

2020 83
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5 Steps to do Social Media Right

Goliath Consulting

Using Instagram, Facebook or Twitter to grow your restaurant business. By Bora Kang. With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. Millions of users utilize social media to find and share their favorite restaurants; some browse it just to figure out where and what they want to eat.

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HERDING CATS – THE MAKEUP OF A KITCHEN LINE

Culinary Cues

Chemistry is by far, the most important ingredient in building a successful kitchen team. When a chef is able to bring a group of seemingly opposing forces together into a functional, well-orchestrated team then great things happen. This, however, is no easy task given the different dynamics that exist among the players. Kitchens tend to be extraordinary melting pots that attract a wide array of characters who, despite their differences, seem to rally around a few common traits: they like food,

Uniforms 393
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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Highlights of 2019

Sante

A Rich World of Hospitality, Brought to you by Santé. Emiliano De Laurentiis. 2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 million followers with articles and podcasts. We now publish online, via email, on Apple News, Google News, and Restaurateur Connection.

2019 147
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The Five Worst Restaurant Employees (And How You Can Help Them!)

Modern Restaurant Management

As you forecast for the new year, you inevitably set goals and expectations for what you want to achieve. No matter your business, you're only as successful as those on your team backing your efforts. Nowhere is this more evident than within the restaurant industry. With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't.

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Restaurant Tales from the Back Office featuring Erik Cox, VP Product Strategy

Crunchtime

At CrunchTime, we know what restaurant people want because we are restaurant people. The people who design, build, and manage CrunchTime's products have spent years in the trenches operating restaurants. They know how to solve our customers' challenges because they've lived through them. These are their stories. Erik Cox has been at CrunchTime for close to 12 years, and over his career he has risen from a client manager up to the Vice President of Product Strategy.

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Restaurant Industry Events to Attend in 2020

Xtra Chef

Restaurant industry events are great venues to network with fellow operators, sample and source food and beverage vendors, and check out the latest and greatest trends in hospitality technology. Deciding which food and beverage tradeshows, conferences and events to attend can be overwhelming. Whether you are in operations, technology or finance, are looking for a national or regional show, or just really love pizza, we’ve rounded up what we think are the best tradeshows for you.

Events 79
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Shopping For Burgundy Wines From The Comfort Of Home!

Sante

Author(s): Penny Weiss. Teaser: Buying Burgundy wines just got a lot easier to buy with this very informative website located in Burgundy. “SOMEONE ONCE TOLD ME YOU WILL NEVER FIGURE OUT BURGUNDY AND I PROBABLY AGREE, AFTER 30 YEARS. BUT MAYBE THAT IS THE WHOLE POINT. THE JOURNEY” Dennis Sherman. When an email popped up in my inbox asking if I’d be interested in receiving some samples of quality Burgundy wines from an online wine store based in Burgundy, my curiosity was piqued

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These Drinks Will Dominate Instagram in 2020

Modern Restaurant Management

For the food and drinks industry, Instagram is an unescapable source of advertisement. Whether your brand has embraced social media or not, your plates and glasses will be popping up in someone’s Story feed — if it’s aesthetic enough, of course. This potential crowd of eyes can be so beneficial in spreading the word about your products, even more so if it goes viral.

2020 118
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5 Secrets of Top-Notch Restaurant Managers

FreshCheq

The success of your restaurant really starts with your leadership team, so hiring and retaining good restaurant managers is critical to that success. The best way to keep your restaurant managers engaged is to align your goals and motives with theirs.

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Corrosion Prevention in Food Service

Wasserstrom

Corrosion in you cooking space creates an unsanitary kitchen. Allows that contain iron interact with oxygen to create what is known as rust, or iron oxide. Surfaces comprised of iron oxide are more difficult to clean because they contain nooks and small spaces for food and chemicals to get lodged in. As a result, the […]. The post Corrosion Prevention in Food Service appeared first on The Official Wasserstrom Blog.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Learn to Calculate the Break-Even Point for Your Restaurant

Lavu

Find Out How to Calculate the Break-Even Point for a Restaurant. The break-even point is an important figure in running a profitable restaurant. It represents the number of sales your business needs to make over a period of time to remain profitable. It is the point at which your restaurant will not lose any money. To give you a better understanding of this concept, this article will explain: What is the break-even point for a restaurant?

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MRM’s 10 Most-Read Articles of 2019

Modern Restaurant Management

Before we look forward to 2020, we need to glance back at 2019. Modern Restaurant Management (MRM) magazine continued to grow, registering more than half a million page views. Again, most of our top posts showcased thought leadership on hot topics in restaurant management. Here are the top ten articles that resonated with MRM's audience: Posts on how to better market your restaurant are always traffic drivers with this piece from the team at Tangoo, taking top honors.

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Why Employee Turnover is the Restaurant Industry’s Labor Crisis

FreshCheq

Everyone in the restaurant industry is dealing with high employee turnover rates. Some may be facing this problem more than others, but no matter who you ask among restaurateurs, this is always at the top of the list.

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Small Business Marketing Trends That Are No Longer Trends

RGU

Debra Murphy As I was working on my content audit , I came across a couple of posts on small business marketing trends for the years 2013 and 2014. As I reviewed these, I noticed something very interesting. ​ ​Every trend that was listed for both 2013 and 2014 are no longer trends. Each trend became a marketing must-have for small businesses.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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5 Costly Mistakes to Avoid with Your Restaurant Website

Single Platform

All businesses need a website. It is no longer optional; it’s do or die. Having a website that’s easy to navigate, mobile-optimized, and up-to-date helps to ensure a successful customer journey. Consumers searching online for where to get their next meal discover businesses online on sites like Google, Facebook, Tripadvisor, Yelp, OpenTable, Yahoo, YP, Foursquare, Zomato and more.

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Winter 2019 F&B Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. California Grapples with Regulation of Home Kitchens : On October 7, 2019, the California legislature passed Assembly Bill 377, to increase regulations on microenterprise home kitchens.

2019 70
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Why Employee Turnover is the Restaurant Industry’s Labor Crisis

FreshCheq

Everyone in the restaurant industry is dealing with high employee turnover rates. Some may be facing this problem more than others, but no matter who you ask among restaurateurs, this is always at the top of the list.

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The Best States to Open a Restaurant

KaTom

The Best States to Open a Restaurant. Starting a business is practically synonymous with the American Dream. Take a good idea, mix in some money (and a lot of hard work), and it can grow into something special. Unfortunately, any idea, no matter how good, can fail to reach its potential if there isn’t a market for it to thrive in. According to a study by Small Biz Trends , 44 percent of startups fail within four years – and the most common cause is “no market need” for that bus

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.