How are your managers developing their staff?
Core Hospitality
DECEMBER 18, 2018
Set a Goal. When coaching hospitality staff, service or kitchen, you should always set a goal for them. It may be learning another section, or righting a wrong that they have done on shift ie) Uniform standards. Either way you need to keep three things in mind. -What was the opportunity (Let them identify) -What is their course of action to remedy (Let them identify) -Steer the conversation so they can self discover Keeping it engaging will create a better buy in and purpose for their training.
Let's personalize your content