7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!

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Fast Casual 2021 Back of House Casual 195

Crunchtime

MARCH 3, 2021

Your food prep planning can highlight how efficient (or inefficient) your back of house operations are. The food prep cycle is a process. Receiving ingredients from vendors, then creating delicious products from recipes, and finally serving customers satisfying meals is a different process for almost every restaurant. We've seen it many times -- if an operation has the same menu across all its locations, there are usually inconsistencies to the prep process.

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Food Back of House Operations Menu 78

The Restaurant Manifesto

MARCH 1, 2021

The explosion of virtual restaurants threatens the sustainability of traditional business models. The post Ghost Kitchens Cloud the Future of Restaurants appeared first on The Restaurant Manifesto.

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Sustainability 87

Culinary Cues

MARCH 3, 2021

It was 1969 when the acclaimed “super group” – Blind Faith with Steve Winwood, Eric Clapton, and Ginger Baker caused a stir with their self-titled album. Although the group was short lived, they did leave us with an applicable lyric: DO WHAT YOU LIKE: “Do right, use your head, everybody must be fed Get together, break your bread, yes, together, that’s what I said Do what you like”.

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Dine-in Small Business Seasonal Menu Magazine 416

Advertiser: Paycor

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Hiring

Modern Restaurant Management

MARCH 5, 2021

A restaurant’s website is an important information tool for your customers. Since this is the case it is crucial to update your website with the most recent and relevant information for your establishment. Knowing the kind of content your patrons are looking for and what changes to make is just as important. A well-designed restaurant website will help bring guests from online into your restaurant’s front door.

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Mobile Ordering Online Ordering Social Media Customer Experience 166

Sante

MARCH 1, 2021

Chef Nick Calias has his own restaurant and also serves as Culinary Director for new of Boston's largest venue managers.

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Serving Management Management 2021 246

Culinary Cues

FEBRUARY 28, 2021

It would be difficult to find a more sinister, demoralizing, harmful, or self-destructive word than mediocre. Mediocre sucks the lifeblood out of an individual or an organization – it is the dark side of the moon, the harbinger of discomfort and pain, and the salt in the wound that saps your energy and leaves you hardened and embarrassed. Am I over-dramatizing it – maybe, but then again – maybe not.

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Uniforms Fine Dining Small Business Customer Service 449

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry? People now expect to be able to order from their favorite establishments whenever, wherever and on whatever platform comes to hand first.

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Online Ordering Mobile Ordering Email Marketing Website Management 145

Indoor Media

MARCH 1, 2021

This year, make it your goal to improve your small business’s online presence. For some, that will mean creating a website or claiming a business in google listings. For others, it may mean improving content and growing an already vast audience. No matter how many followers you’re beginning this year with, there is always room for improvement. Many people don’t realize that all influencers and big businesses use a range of social media tools to create and monitor content.

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Social Media Small Business Advertising Coupons 145

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

MARCH 2, 2021

Prior to COVID-19, I would have told my clients that the most important key to success in the restaurant/bar/hospitality business is customer service. But COVID-19 has turned our industry on its head. The things that were important 15 months ago don’t seem so crucial now. As more operations open and more people get the available vaccines, the most critical thing that we can do as owners is to entice guests to walk in our doors.

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Social Media Kitchen Safety Training Food Safety 135

Sculpture Hospitality

MARCH 5, 2021

Understanding your costs is vital for making informed business decisions. When it comes to owning or managing a bar, it’s likely you know just how important successful bar inventory systems and processes are for the profitability of your business.

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Inventory Bar Information Management 142

Hot Schedules

MARCH 4, 2021

Blog. The Importance of Forecasting Agility in Uncertain Times. Our conversation about labor forecasting in the digital economy is now available on-demand. A mid the pandemic, there was a lot written on business agility and the ability to pivot business models in reaction to the dynamic environment. The year 2020 certainly put the hospitality industry to the test.

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Webinar Employee Relations Retail Point of Sale 134

EATER

MARCH 1, 2021

Dingding Hu. While the fermented foods industry evangelizes products rooted in global, often East Asian, traditions, its most visible faces are predominantly white The first time I tasted kombucha was in 2010, at a Whole Foods in San Francisco. As I drank the ice-cold bottle of GT’s Multi-Green, I was surprised by how familiar it was: Its sharpness reminded me of long-fermented Taiwanese fruit vinegars and suan cai, while its funk called to mind the diverse array of ferments, such as furu, tempe

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Food Social Media Workshop Point of Sale 129

Advertiser: Paycor

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Recruiting

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. In fact, today’s consumer is demanding total transparency, so it is incumbent on restaurants to provide assurances that both the premises and the food are safe.

Technology 132

Technology Kitchen Safety Food Safety Food Supply 132

Future Food

MARCH 1, 2021

The last eighteen months have seen a tremendous rise in the acceptance of food delivery into our daily lives. Whether it’s prepared food or fresh food, the trend is obvious and apparent to all. In February this year, Hello Fresh NZ (a meal box delivery specialist) announced a 143% revenue increase year on year, with their workforce tripling in size during the same period, a quantifiable outcome of the changes and impacts of the pandemic-response effect on our purchasing habits.

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Front of House Back of House Delivery Seating 88

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Photo courtesy of Chipotle. Operators have had to rethink and optimize their off-premise setup over the past year. At first, many solutions were implemented as temporary fixes to get through shelter in place orders, such as dedicating a few tables for to-go order pickups or designating a parking spot for curbside service Over time, it became clear that a lot of these changes might be

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Design Fast Casual Mobile Ordering Customer Service 98

EATER

MARCH 1, 2021

STEKLO /Shutterstock. Following a heated debate on Twitter, the site has been replaced with an apology Over the weekend, product manager and engineer Tom Redman announced on Twitter that he and two friends were launching Recipeasly, a website for those looking to collect online recipes without having to read the many words of the recipe’s creator. The site, he advertises, is “your favourite recipes except without the ads or life stories.”.

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SEO Website Management Advertising 2021 117

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Modern Restaurant Management

MARCH 4, 2021

For nearly a year, many restaurants have straddled the line between open and closed. Driven by state and local COVID-19 data, they’ve been forced to shut down at the drop of a hat and reopen just as quickly. While the green light to reopen is long-awaited good news, as various states continue to allow establishments to open dining indoors at a limited capacity, there are monumental impacts to the overall foodservice industry and subsequent impacts on the food and beverage manufacturers and

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Food Supply Food Truck Food Safety Inventory 108

Sculpture Hospitality

MARCH 3, 2021

Managing a bar is complex. It requires the ability to manage your employees, understanding of the hospitality industry, expertise in creating products that your customers will enjoy and the skill to build an establishment that attracts new business.

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Bar Management Management Inventory 95

Restaurant365

MARCH 5, 2021

Background. 314 Hospitality Group operates eight restaurant locations across the St. Louis area and Washington, D.C. Famous for its pizza at Pi Pizzeria , the restaurant group has also recently opened up Pi + ¡RICO! MEXICAN, combining its classic pizza menu and a new Mexican concept. Pi Pizzeria has been the recipient of many awards, including “Best Pizza in DC” on Trip Advisor and a winner of best pizza and other recognitions in St.

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Hospitality Management Management Inventory 78

EATER

MARCH 3, 2021

Mitch Lazorko /Shutterstock. The Austin-based chain will be sold to a private-equity firm Alamo Drafthouse, the independent theater chain known for its dine-in meal service, including food and drink specials inspired by films, has filed for Chapter 11 bankruptcy. The Austin-based chain’s assets will be sold to private-equity firm Altamont Capital Firms, a previous backer of the company, and affiliates of investment management firm Fortress Investment Group, Variety reports.

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Point of Sale Employee Relations Franchise Franchising 96

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

Modern Restaurant Management

MARCH 4, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant labor issues with expert Mary Hamill, VP, Pre-Sales, at HotSchedules, a Fourth company. The pandemic has had a tremendous impact on restaurant staffing and Hamill noted that many restaurants reevaluated how they staff and looked to her company to help them with labor optimization.

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Technology Serving Management Management 121

Lady Boss Blogger

MARCH 2, 2021

Business, blogger, influencer, or otherwise, video editing is gaining popularity as marketing strategies have shifted away from photo content and toward video content. From YouTube, to Instagram, to Facebook, more and more social media platforms are evolving to center their functions around videos and related themes. However, the competition is growing among the video editor […].

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Hiring Social Media Influencer Marketing 78

Sculpture Hospitality

MARCH 1, 2021

The menu in your restaurant is not only your most effective sales and marketing tool, it can also boost how profitable your business is when strategically designed in conjunction with restaurant inventory analytics.

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Inventory Menu Design Marketing 96

EATER

MARCH 2, 2021

Photo and cake by Michelle Cruz. How a new generation of social media-savvy bakers are breathing life into old-school cake decorating techniques Scroll through enough social media accounts belonging to women ages 18 to 34 and you might be convinced that, despite the drab sweatpants you’ve been wearing for days straight, there’s never been a prettier time to be alive. “ Soft girl ” and cottagecore aesthetics have given rise to a wash of dreamy pastels and pastoral fantasy, a celebration of hyper-

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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