Sat.Jun 13, 2020 - Fri.Jun 19, 2020

Reopening strategies: How to manage guest expectations


Managing guest relations can be tricky, even at the best of times. But now, as hospitality venues around the world look towards reopening with specific health and safety recommendations and requirements in mind, the guest experience will likely be a little different than it was 6 months ago.

How food and hospitality can flourish in the next normal

Future Food

How food and hospitality can flourish in the next normal Retail Relationships Rewarding Foodies. As we witness the gradual relaxing of restrictions placed on food operators state by state and an uncertain return to trading, one thing is certain – the Food & Hospitality will inevitably recover.

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3 Delicious Secrets of Pairing Wine With Food

A Wine Story

Pairing Wine with Food at Stag’s Leap. Pairing Wine with Food at Stag’s Leap Wine Cellars. When you fantasize about the Napa Valley, two things usually come to mind: Delicious food and wine. Pairing wine with food makes the Napa Valley such a popular tourism destination.


Culinary Cues

You can sense it in the air, you can feel it in your bones, and you can hear it in the silence – the energy that had surrounded the career of professional cook is down a few quarts.

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Advice from a manager: how to ace a hospitality interview and trial


If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. But businesses are now looking towards reopening, and with them job opportunities are becoming increasingly available.

Post-COVID19 Restaurant Marketing Themes to Help Your Business Bounce Back

Modern Restaurant Management

As we begin to assess the realities of the Post-COVID19 (CV) world, businesses everywhere are facing an unprecedented challenge: how to survive and maybe even thrive amid this extraordinary "new normal."

What’s the Best Way to Advertise a Small Business?

Indoor Media

Every small business is unique. While we are a bit biased and believe our advertising is the first, best way to advertise for all small businesses, we also believe that every business owner should explore the best way to advertise for themselves.

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Responding to COVID-19’s Impact on the Restaurant Supply Chain

Goliath Consulting

by Bora Kang. The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry.

MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

The novel coronavirus pandemic has had an immense impact on the restaurant industry. In fact, U.S. restaurant losses for April 2020 were projected to surpass $50 billion, according to estimates from the National Restaurant Association (NRA).

Destinationaires: turning regional locations into destination tourism


Travel trends are changing. So how can tourism-based hospitality businesses pivot their thinking to embrace the evolving needs and demands of travelers?

Slow Wine Announces New US Editor For The Slow Wine Guide


Slow Wine has named Deborah Parker Wong National Editor of the US edition of the Guide. The appointment follows the announcement of a new digital approach for reviewing wines for the 2021 Guide.

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Product Release 9.0: Introducing xtraCASH

Xtra Chef

xtraCHEF has been in the business of helping our clients save money through AP automation , access to data, and insights into food and plate cost since we first launched.

The Importance of Flexibility in Restaurant Hiring

Modern Restaurant Management

With restaurants reopening under guidelines calling for decreased capacities, efficienct practices are top of mind.

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How to Set Up Contactless Dining With ChowNow’s Online Ordering


As the restaurant industry continues to grapple with the COVID-19 pandemic, regulations and recommendations keep changing. Since March of this year, countless restaurateurs have had to immediately close their dining rooms, lay off staff, quickly adopt online ordering, and overhaul their menus.

HotSchedules Releases In-App Health Survey to Help Restaurants Confirm the Health of their Teams Before Each Shift

Hot Schedules

HotSchedules Releases In-App Health Survey to Help Restaurants Confirm the Health of their Teams Before Each Shift. The HotSchedules Health Survey will be made available by request beginning June 18, with self-deployment capabilities coming soon.

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How Do Employee Benefits Work? | A Guide For Managers


Many managers wonder, “How do benefits work to keep my team, and my business, running strong?”. When it comes right down to it, employees are the lifeblood of your company. Without a strong team in place, success is all but unreachable.

Beyond the Four Walls: Why Now Is the Time for Restaurants to Leverage Digital

Modern Restaurant Management

No one knows what the future of foodservice looks like, but there are crucial hints in the data, analytics and e-commerce.

How to Calculate and Optimize Your Restaurant Payroll Percentage


When times are tough, it is more important than ever to keep your eye on your costs. Your restaurant operations include many different expenses, from food and beverage to utilities.

Reopening with a Safety Surcharge - Will it Work in Your Restaurant or Bar?

Sculpture Hospitality

As different regions begin to open up, business and restaurant owners are faced with new safety standards for social distancing and health & safety rules.

Vendor Management: The Complete Guide To Working With Suppliers


Vendor management may seem like a simple enough concept. But with the rapid growth in technology, the new global scale of the economy, and the seemingly endless choice of suppliers, it’s more difficult than ever to find the best fit for your business.

MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery.

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What Will Become of the Cruise Ship Smorgasbord?


Shutterstock. Cruise companies have been fighting contagious viruses for years, which loyal cruisers say makes eating aboard as appetizing as ever In those early days of the novel coronavirus, as we all watched its terrifying spread from its point of origin, cruise ships dominated the headlines.

Restaurant Instagram Marketing in 2020 (Including Five Great Examples for Inspiration)

App Institute

In our recent article Restaurant Marketing Ideas: The Top 31 Ideas to Grow in 2020 we covered social media, this article is a deeper dive into Instagram for restaurant marketing. Instagram is the perfect platform for restaurants to gain exposure.

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Understanding and Using ‘Influence Patterns’ with Restaurant & Cafe Customers

Ken Burgin

Ever fallen into the trap of doing things you didn’t want to do? You may have given money to someone hustling in the street; signed up for products you had absolutely no need for or let a person cut ahead of you in a line for no justifiable reason.

EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. The U.S.

Employee Communication Using Mobile Labor Apps Enables Agile Response to Pandemic


Restaurant, hospitality, and convenience store operating environments are constantly shifting, and never more so than right now.

Restaurants Brace for Second Wave of COVID-19

Restaurant Engine

As New Jersey and New York reopen outdoor dining at restaurants and progress to “Phase 2” reopenings, hospitalizations are soaring in Arizona, Texas, Florida, and Tennessee.

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How To Respond To A Direct Message As A Business

Lady Boss Blogger

Responding to your direct messages on social media is a crucial aspect for maintaining a successful business.

Understanding Clients’ Needs for a Workable Return to the Restaurant Experience

Modern Restaurant Management

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond.

How Coronavirus Could Change the Way You Get Your Favorite Craft Beer


Mihai_Andritoiu /Shutterstock. Competition is fierce for cans, labels, and customers as breweries rush to package their beer for home drinking It’s been a rough couple of months for craft beer.

5 Ways to Drive Word of Mouth Marketing in a Cafe or Restaurant

Ken Burgin

Many people assume ‘word of mouth’ works automatically, and it’s always positive. As if people will say the nicest things without you making any effort. Sorry, that’s not going to happen!

How To Find Your Target Audience As An Influencer

Lady Boss Blogger

In order to get the most out of your social media marketing efforts, you need to know a lot about your target audience as an influencer before you start curating your incredible content. Insights into your audience’s interests and demographics are what make you and your brand successful.

Why Restaurants Pay Ultimate Price in Online Delivery Marketplace

Modern Restaurant Management

When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers.

The End of the Breakfast Buffet


Getty Images. Due to COVID-19, the beloved self-serve travel perk is no more.

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Guest Expectations in the New Normal | Restaurant H.E.L.P. Podcast


Listen to "Guest Expectations in the New Normal | Restaurant H.E.L.P. Podcast" on Spreaker. The Restaurant H.E.L.P. podcast is a dedicated resource for industry operators working to prepare for the future.

New Penalties for COVID-19 Restaurant Safety Noncompliance

Restaurant Engine

As the coronavirus pandemic swells into a second wave , government officials across the nation are reiterating the need for safety precautions. Los Angeles health inspectors said that over half of the 2,000 restaurants they visited this week were not complying with COVID-19 safety rules.

Innovative Models Keep Restaurant Revenue and Supply Chain Flowing

Modern Restaurant Management

As restaurants cautiously begin to reopen in pockets of the U.S. and abroad, the restaurant industry remains far from full capacity. Over the past several months we have seen customers modify their business models to accommodate restrictions and consumer preferences.