Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. After speaking with some of our partners in the industry on how they toe the line between investing in innovation and cutting costs during this time, we found five things restaurant owners can do to boost profits and stay open beyond the COVID shutdown. 1.

Front of House 208

Front of House Inventory Food Safety Social Media 208

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Delivery and takeout will continue to be important revenue streams for restaurants.

Delivery 341

Delivery Food Email Marketing Front of House 341

Restaurant365

AUGUST 4, 2020

Running a successful restaurant business is all about spending your cash wisely. You invest a large amount of your budget in inventory. When that inventory is wasted, stolen or spoiled before it’s sold, it must be written off as an expense in the books. Integrating inventory management with accounting facilitates better inventory control. Inventory represents money sitting on your shelf that could be in your bank account. .

Inventory 78

Inventory Management Management Cash Management 78

Next Restaurants

AUGUST 7, 2020

When you’re trying to market your restaurant and your brand, the first things that likely come to mind are improving SEO , creating unique campaigns to draw attention, and perhaps even holding special events to draw customers into your space. While all of these marketing techniques are useful and can be effective, you may be missing one key element — color.

Marketing 172

Marketing Social Media SEO Customer Experience 172

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Modern Restaurant Management

AUGUST 7, 2020

In the wake of the COVID-19 pandemic, the Centers for Disease Control and Prevention (CDC) recently issued new guidelines for businesses covering a wide range of actions for creating a safe environment for workers and the public as businesses reopen. Among them are recommendations for how best to reconfigure HVAC systems to provide enhanced ventilation to assist in mitigating the transmission of COVID-19 and other contagions.

Outdoor 199

Outdoor Back of House Retail Website Management 199

Focus POS

AUGUST 7, 2020

Even before the pandemic, ghost kitchens had been all the buzz in the hospitality industry. . What is a ghost kitchen? . A ghost kitchen is a kitchen that operates in a space without a dining area. It caters specifically to online orders, and is usually a delivery-only restaurant. Ghost kitchens were on the rise before COVID-19. Now, the demand for them has only increased.

2020 167

2020 Front of House Kitchen Safety Back of House 167

Indoor Media

AUGUST 5, 2020

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. There’s no need to get fancy-schmancy unless that’s what you want, and a simple page with location, phone number, and business hours can be enough to get you started. Whichever route you choose to take, be it build your own or hire a professional, here’s a checklist to help you create an effective, traffic-driving auto shop website.

SEO 117

SEO Website Management Customer Service Advertising 117

Modern Restaurant Management

AUGUST 4, 2020

As states begin to reopen across the country, restaurants are looking for ways to bring back customers and employees in a safe way. Unfortunately, many of these locations are now understaffed due to furloughs or layoffs. In fact, according to the Bureau of Labor Statistics, the hospitality industry lost more than seven million jobs in April. With restaurants opening back up, hiring managers will need to find applicants to quickly fill positions.

Hiring 197

Hiring Customer Experience Recruiting Management 197

Sante

AUGUST 3, 2020

Penny Weiss. Sonoma County’s Breathless Wines, owned and run by three sisters, was born out of a desire to honor their mother who passed away from a rare lung disease. "Life is not measured by the number of breaths we take, but by the number of moments that take our breath away." -Maya Angelou. My first thought after being invited to explore the sparkling wines of Breathless Wines was that it was a rather unusual name for a winery.

Vineyard 130

Vineyard 2008 2013 Definition 130

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Lady Boss Blogger

AUGUST 7, 2020

It can be argued that the most popular form of social media currently is Instagram. And, it’s no secret that brands are using Insta stories and IGTV to connect to their followers. Because Instagram is fulfilling its customers’ needs, more people are engaging with the app than ever before. Essentially, IGTV (Instagram Television) is an […].

Marketing 148

Marketing Social Media Influencer 148

EATER

AUGUST 3, 2020

A worker in the storage room at a meat-processing factory | Gavriil GrigorovTASS via Getty Images. More than 43,000 meatpacking and food processing workers have tested positive for COVID-19 this year This story was originally published on Civil Eats. “A nightmare.”. That’s how a decade-long employee for Tyson Foods, Inc. in northwest Arkansas describes working for the meat processor during the COVID-19 pandemic.

Food 106

Food Kitchen Safety Front of House Food Safety 106

Modern Restaurant Management

AUGUST 3, 2020

There is no doubt that the restaurant-going experience is in need of change in the wake of the global pandemic but for that change to be meaningful, it must be long-term and safe for patrons, staff and management alike. Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity.

Technology 178

Technology Consumer Goods Customer Experience Seating 178

Typsy

AUGUST 6, 2020

The hospitality industry has always been laser-focused on improving customer experience. In this day and age, with the rise of hospitality-centric technology, one of the most impressive and efficient ways to do that is by collecting and analyzing customer data. If that sounds like an intimidating idea, fear not! Guest blogger Beau Peters is talking through the ins and outs of how you can easily, safely, and usefully apply data to improving your venue's guest experience.

Hospitality 103

Hospitality Customer Experience Technology Training 103

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Ken Burgin

AUGUST 3, 2020

Have a life and a business. It works fine if you have a Monday to Friday cafe in a business area. But if you’re part of the raging weekend cafe market, Saturday and Sunday are top earners – they can’t be neglected. Maybe you can’t have office hours like your corporate friends, but there’s a lot you can do to have more time away from business and still have control.

Email Marketing 88

Email Marketing Employee Relations Online Ordering POS 88

EATER

AUGUST 7, 2020

Sorbis /Shutterstock. Nakeyla Hills told regional managers about black mold in the ice machines and the unsafe behavior of her colleagues. Afterward, she says coworkers retaliated by groping her and calling her the N-word. McDonald’s is facing a lawsuit alleging that at one of its New Jersey locations, conditions were so unsanitary that an employee was prompted to make multiple reports.

Cash Management 100

Cash Management Food Safety Restaurant Law Customer Experience 100

Modern Restaurant Management

AUGUST 4, 2020

Months into the coronavirus pandemic, the return to normalcy for the restaurant industry is extremely unlikely. With revenue down, millions of workers laid off and countless eateries closed – many of them permanently – experts anticipate the operational strategy going forward to be driven by innovation and methods for doing more with less.

Cash Management 164

Cash Management 2003 Mobile Ordering Customer Service 164

Sling

AUGUST 6, 2020

If you’re looking for a way to ensure that projects large and small are successful, implement project management methodologies into your workflow. The methodology you adopt serves as the foundation of your activities and defines how you and your team work, communicate, and manage the tasks involved. Because it’s an integral part of everything you do, choosing the right system is vital for the success of your project.

Management 78

Management Management Small Business Government 78

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Ken Burgin

AUGUST 5, 2020

As the COVID crisis drags on, there are many operators who are contemplating closing up shop and walking away. Before it was hard work and OK profits, not it’s still hard work and no profit for the forseeable future. The best way to get out is to sell your business, and a good broker will help you to do that quickly. But what if that’s not possible?

Small Business 88

Small Business Sourcing Operations Management 88

EATER

AUGUST 5, 2020

Photo: Cat Box /Shutterstock. Plus, hard seltzer ice cream, and more news to start your day Customers continue to be a s to restaurant employees when it comes to masks. Despite masks proving to be an effective way to help stop the spread of the coronavirus, some customers are still being raging a s about wearing them. In the past few days alone: A customer allegedly spit on an employee at Brew Belly, a restaurant in Olney, Md., after the worker asked him to wear a mask.

Restaurant Law 96

Restaurant Law Food Order Hiring Ordering 96

Modern Restaurant Management

AUGUST 7, 2020

Meson Sandwiches is the largest independently owned chain in Puerto Rico with three locations in the U.S. This is a firsthand account from Meson's President Felipe Perez Grajales on how the company responded to COVID-19. When COVID hit in March, we felt the impact first in the U.S. as cases were rising. Having survived earthquakes and hurricanes in recent years at our Puerto Rico locations, we were no stranger to emergency situations.

Customer Service 145

Customer Service Advertising Influencer Take-out 145

Typsy

AUGUST 5, 2020

In hospitality, management can make or break a business. Effective managers can help teams feel motivated to reach goals and provide excellent service, while ineffective managers can wreak havoc on company culture. Especially in the COVID period, when team members and guests alike are going to feel a little uncertain for the future, good management is going to play a big hand in keeping business in order.

Hospitality 113

Hospitality Management Management Ordering 113

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

Restaurant Engine

AUGUST 2, 2020

Restaurant owners implement Enterprise Resource Planning (ERP) solutions for inventory management and real-time low stock notifications. For example, when chefs order an ingredient, the stock counts in their ERP systems automatically reflect an increase in stock. When a restaurant sells a dish containing an ingredient, its stock count automatically registers a decrease.

Inventory 80

Inventory Management Management Point of Sale 80

Food Business

AUGUST 5, 2020

Wight Tea is the brain child of Brittany and Joey--a sister and bother duo. Their deep knowledge of tea is a good match for the pandemic, given the endless time we have to study and learn. Opening now has been a saving grace as their wholesale business to restaurants disappeared. They knew their soon-to-be retail would help. Now open for a month, supportive fans of Wight Tea, and tea-lovers alike, are their new base.

Retail 100

Retail Operations 100

Modern Restaurant Management

AUGUST 5, 2020

The restaurant industry is starting to see a glimmer of hope when it comes to hiring. With more than 40 million Americans filing for unemployment, COVID-19 took a significant toll on the workforce. But as businesses start to reopen and cope with the new normal, we’re seeing a hopeful shift. 2.5 million jobs were added to the economy in May, and data collected by DailyPay shows that the quick service restaurant (QSR) industry saw a 32 percent increase in hiring over the past month (May 18 t

Recruiting 121

Recruiting Hiring Point of Sale Food Supply 121

EATER

AUGUST 3, 2020

Goa’s monsoon season has long necessitated the practice of purumenth, or stocking up. Today, during the COVID-19 pandemic, it’s a new kind of lifesaver. We were the crow chasers. Armed with rolled-up newspapers and sticks, we three siblings waited on the balcão (balcony) guarding the choris (Goan sausages) that were draped over a bamboo rod perched above the ground.

Food 123

Food Back of House Food Supply Transportation 123

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management