Sat.Sep 19, 2020 - Fri.Sep 25, 2020

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Which Restaurant Reservation System Is Best for Me: Resy vs OpenTable vs Yelp vs Tock

Cheetah

Reading Time: 5 minutes. Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries.

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7 Tips for Maintaining PCI Compliance for Restaurants

Restaurant365

New technology tools in the restaurant industry present new opportunities for businesses to streamline operations. However, this boom in technology also comes with security and hacking risks, especially in payment processing. How can you protect your business, your customers, and your data while adopting new technology? It is more important than ever to maintain security standards such as your restaurant’s PCI compliance.

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Restaurant Operations and Finance Teams Can Work in Harmony. Here’s How

Xtra Chef

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Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Since the start of the pandemic, restaurants across the country have been on a rollercoaster ride. Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities. Here are five tips for planning for the future to provide the best service: Understand Your Customers.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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TEAM COMPETITIVENESS IN THE KITCHEN

Culinary Cues

Create a Team Built to Win. When Coach Vince Lombardi said: “Winning isn’t everything – it’s the only thing”, he was not inferring that winning at all costs justifies the means, not was he inferring that somehow “losing” was the end of all hope – he was simply stating that the attitude of excellence and the goals that define it should always be a driving force within a person’s attitude or a teams mantra.

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Ask an Expert: What management software do restaurants need right now?

ChowNow

Over 100,000 restaurants have closed permanently or long-term during the pandemic, and the prospects of desperately needed government relief aren’t looking good. With reduced staff and higher operational costs, flexible restaurant management software helps restaurateurs adapt quickly to new challenges. We tapped a restaurant software expert, G2 Research Analyst Dominick Duda , to get his view on the tools that operators need.

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Maximize Takeout Profitability With These Six Steps

Modern Restaurant Management

Off-premise dining was already on-trend in the restaurant industry well before COVID-19. According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. But now there’s something coming on stronger than even delivery: takeout. Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to th

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The Benefits of a Successful Inventory Management System in Your Bar and Restaurant

Sculpture Hospitality

There’s no industry in the world that’s more competitive than the hospitality sector. There’s no doubt about it, the restaurant and bar business is an incredibly tough space to operate in, and the owners that work within it are highly passionate about what they do. Unfortunately though, passion does not build a successful business on its own - particularly when you take into account there are now more than 1 million restaurant locations in the United States alone ( National Restaurant Associatio

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Captivate Website Visitors With a Free Online Mechanic Chat

Indoor Media

If your website isn’t converting visitors into leads, then it’s not doing its job. Think about your own experience searching for a product or service online. You start with Google, click on a search result that looks promising, and when you get to the website, you can’t find the information you’re looking for. So you leave and move on to the next search result.

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My Boss Kept Breaking COVID-19 Rules. I Didn’t Know What to Do.

EATER

Shutterstock. Watching the bar fill up, I felt like I’d reached my breaking point. I knew I needed to do something, anything. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. It was a Friday in August, about 9 p.m., and I was working one of my regular shifts as a line cook at a bar in Seattle’s University District.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Picking Up Curbside: How to Improve Your Restaurant’s Curbside Service and Why It’s Here to Stay

Modern Restaurant Management

How do we love thee, curbside pick-up? Let us count the ways. There’s the table-wedged-in-the-doorway approach, where one brave soul in full PPE hands off an order over a barricade of restaurant furniture. There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk.

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What Is A Chai Latte?

Perfect Daily Grind

The chai latte is hot, milky, fragrant, gently spicy, and popular in cafés everywhere. However, despite the fact that it’s served in coffee shops and named for the latte, it actually contains no coffee whatsoever. . Chai is one of the world’s oldest tea-based drinks. It originated in India thousands of years ago, and has spread throughout the world over the past two centuries.

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Reconnecting with Customers

Future Food

Image via The Street. Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. In the last six months priorities and spending habits have shifted for consumers, while some customer segments have continued to purchase, in one form or another, there will also be a need

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Sohla El-Waylly, Formerly of the Bon Appétit Test Kitchen, Announces New YouTube Show

EATER

Binging With Babish. “Stump Sohla” will air Saturdays on the Binging with Babish YouTube channel Chef and YouTube star Sohla El-Waylly has announced a new show , Stump Sohla , on the Binging with Babish YouTube network. In the episodes, El-Waylly will be challenged to make meals in a particular styles, but will have extra challenges — decided by spinning a wheel — as roadblocks.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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AI Food Intelligence and Now Serving Democracy

Modern Restaurant Management

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton. The new funding comes on the heels of SpotOn’s Series B funding announcement in March.

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Typsy explains: How to get better at learning in hospitality

Typsy

Learning something new can be a struggle. Sometimes it feels like wading through mud - unpleasant, time-consuming, and taking up a lot of your energy. But what if it didn't have to be like that? We're here to tell you that learning is like any other skill - something that gets easier the more you practice. In today’s post, we’re talking about why you should think of learning as a skill, with incredible benefits for your personal and professional life, and giving you easy tips you can follow to s

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How Does A Point Of Sale System Work? The Ultimate Guide To Using A Point of Sale Systems

BNG Point of Sale

Today’s point-of-sale (POS) systems have changed dramatically and are a far cry from what was available just ten years ago, leaving many businesses to ask how do the newest versions of point-of-sale systems work? POS systems allow you to process more types of payment in more ways faster than ever before. At the same time, they provide advanced benefits such as backend data and reports to help boost your sales, helping you run your business more effectively.

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As the 2020 Election Approaches, Houston Farmers Are Getting Political

EATER

In a year when the pandemic has brought greater urgency to the challenges faced by farmers, some are taking to social media to speak out on issues beyond the farm [link].

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Restaurants Need to Open the Digital Door Wide (Podcast)

Modern Restaurant Management

It's tech talk on this week's episode of The Main Course as host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia, speaks with Brad Duea , Chief Executive Officer of Restaurant Revolution Technologies , about the role technology will play in restaurant industry recovery. “When I say that the future has been accelerated by the pandemic, it is digital.

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The art of rebranding: how and why to update your hospitality brand

Typsy

There are a lot of good reasons to rebrand your hospitality business, but the idea of it can be intimidating - especially if you have an established customer base. If you're thinking about rebranding, it's probably for a good reason, and rebranding can be incredibly beneficial if you have a clear strategy in place. To help you get there, Adrian Johansen is talking through the main things to consider when you overhaul your business' branding.

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Worried about How To Boost Employee Morale and Retain Restaurant Staff ? Try these 5 Strategies!

The Restaurant Times

Along with exceptional food and unique concept, the key to a successful restaurant is its staff. Happy employees promote a healthy environment and are often responsible for satisfied customers. With rising attrition caused by an abundance of opportunities, keeping up the employee morale, reducing turnover rate, and fostering teamwork have become more critical than ever before.

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Michelin Announces 2020 Stars for Guangzhou

EATER

Lingnan House, which debuts in the Michelin guide with one star | Lingnan House [official]. There’s a new two-star restaurant in the Chinese city Amid restaurant awards confusion elsewhere in the world, the Michelin guide carries on. The latest list of stars from the French tire company focuses on Guangzhou, China. It’s the third Michelin guide for the Southern Chinese city.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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How Having A Long-Term Plan Can Help Restaurants Handle the Short-Term Crisis

Modern Restaurant Management

Here’s a wild guess: your plan for 2020 didn’t involve a restaurant-crushing pandemic. Neither did mine. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. In the first half of the year, that job suddenly got a whole lot harder. In a typical month, we used to help restaurants seat over four million diners.

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2020 Restaurant Marketing Trends For Your Best Year Yet

Restaurant Engine

Stay on top of the latest trends to help your restaurant grow. You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. But where are the diners? This is a common problem for both new and established restaurants, and it all comes down to marketing. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”.

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POSist Mixer South India Chapter 1.0: Minimizing Overhead Costs For Better Control

The Restaurant Times

One of the speakers we had in the power talk discussion was Mr. Samrat Reddy, Founder & CEO of Drunken Monkey , a Hyderabad based smoothie chain operating in 16 cities with over 65 outlets. Mr. Reddy shared some expert strategies for reworking operational plans to stay afloat amid the pandemic and emphasized the importance of having long-term planning to drive growth. .

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Whole Foods Workers Say Amazon Prime Shoppers Are ‘Vultures’ Overwhelming Stores

EATER

Shutterstock. Plus, Ohio might become the second state to legalize to-go cocktails for good, and more news to start your day Whole Foods workers say Amazon Prime shoppers are crowding aisles and ignoring safety rules. Online grocery shopping is more popular than ever, which of course requires someone to actually go to the grocery store and pick up all those items.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Case Study: How a Food Truck Can Open Doors to Restaurant Ownership

Modern Restaurant Management

Kyle Gorlie opened his Vet Chef food truck in 2016. In four years of operation, he’s doubled his sales every year, and today pulls in more than $475,000 a year. Those are profits many brick-and-mortar restaurants would look at with envy. But Gorlie’s plans don’t stop with the food truck. His goal is to open a physical location for his restaurant, something he hopes to accomplish in the next year.

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5 Best Restaurant Reservation Systems Compared: Resy, OpenTable, Yelp, Tock, Toast

Cheetah

Reading Time: 5 minutes. Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries.

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Posist Mixer South India Chapter 1.0: The Silver Lining In A Challenging Economy

The Restaurant Times

Mixer is POSist’s community-building initiative to connect with restaurateurs, thought-leaders, industry peers, and inspirational influencers, and support and celebrate the evolution of the restaurant industry. POSist Mixer first started in 2018 with offline events across Delhi, Mumbai, and Bengaluru. Traditionally, Mixer has been a one day, in-person conference that gathers professionals from the restaurant industry and includes inspiring keynote speakers, breakout sessions, and other eng

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Until I Can Go Back to My Favorite Restaurant, This Jerk Paste Is the Next Best Thing

EATER

I don’t know how I lived so long without a jar of Walkerswood jerk seasoning | Elazar Sontag. Walkerswood Jamaican jerk seasoning has quickly become a kitchen staple I smear the dark brown paste on everything. I pat it onto salmon filets before I slide them into the oven and sneak it between tightly stacked leaves of cabbage layered into a steamer basket.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.