Sat.Aug 03, 2024 - Fri.Aug 09, 2024

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Experience Matters: What Restaurant Guests Value

Modern Restaurant Management

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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3 Key Ways Wingstop, Gong cha, and Sizzling Platter Equip Teams for Rapid Growth

Crunchtime

Top brands like Wingstop, Gong cha, and Sizzling Platter are consistently focused on keeping great guest experiences at the core of their operations. However, this becomes more challenging during rapid growth.

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Restaurant Management Training: How to Train a Manager

Sculpture Hospitality

The heart of any thriving restaurant beats within its management team. Your restaurant manager - if you have one - is the bridge between your vision as the owner and exceptional daily operations.

Training 154
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Chicken rules the roost with consumers and operators

Restaurant Business

Wings, tenders and chicken sandwiches continue their winning streak, finds a new survey from Revenue Management Solutions.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Can Florida’s Orange Growers Survive Another Hurricane Season?

EATER

Farmers across the state of Florida are bracing as intensifying hurricanes, and the rising temperatures that strengthen them, continue to threaten future harvests. | Dhiraj Singh/Bloomberg via Getty Images A perfect storm of hurricanes, diseases, and water scarcity threatens to wipe out the state’s famed citrus industry This story was originally published by Grist.

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ChowNow’s Guide to Restaurant Expenses & Cost-Saving Tips

ChowNow

Restaurant expenses can add up quickly if you’re not careful. From ingredients to insurance, new restaurants need to know how to manage fixed and variable costs. Balancing your budget is the most essential recipe for success. In this restaurant expenses breakdown, we’ll provide an overview of the kinds of costs you might face and how to manage them while maintaining a healthy, profitable business.

Insurance 195

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[Free Guide] 4 Steps to Take Labor Compliance from Reactive to Proactive in Every Store

Crunchtime

The fast-paced and unpredictable nature of a restaurant environment makes adherence to labor laws particularly challenging. High employee turnover rates can make it difficult to execute compliance programs, and teams need continuous training to ensure that labor laws are understood and followed.

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Is it possible to get the sweetness of sugar along with the health benefits of fiber?

The Salt

Forget artificial sweeteners. Scientists at Harvard's Wyss Institute have developed a product that lets you eat sugar without absorbing all of it.

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PLAYING WITH FIRE

Culinary Cues

It is fire that defines what cooking is all about; fire that draws young cooks to the kitchen; fire that inspires chefs to create; fire that fuels the adrenaline in kitchens, and fire that is there for every cook to try and control. The problem with fire is that it is challenging to control. Try as cooks may, fire is always threatening to gain the upper hand.

Uniforms 464
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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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How to Calculate Food Costs For Your Restaurant

7 Shifts

Of all the costs your restaurants generate, your food is one of the largest. The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Others are less so, like the sudden pop-culture status of a particular food (think avocados, bubble tea, or cupcakes).

Food 370
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Here are the companies that have filed for bankruptcy this year

Restaurant Business

Sixteen restaurant chains, operating companies or large franchisees have filed for bankruptcy so far in 2024.

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The Best Tofu Recipes According to Eater Staff

EATER

Shutterstock Up your tofu game with recipes from Hetty McKinnon, Maanghi, Andrea Nguyen, and more Tofu is a shapeshifter. These pressed soy curds can be firm and crumbly, easily taking on the identity of ground meat or scrambled eggs, or silky like custard. Tofu can be whipped into a high-protein chocolate mousse or fried into crispy cubes reminiscent of popcorn chicken.

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Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Step by Step Guide to Conduct a Restaurant SWOT Analysis

ChowNow

Running a successful restaurant doesn’t happen by luck. Instead, it requires thoughtful planning and a deep understanding of an increasingly competitive landscape. A SWOT analysis is a simple tool that can help restaurant owners stay organized and develop a clear action plan. This technique helps you understand your restaurant’s Strengths, Weaknesses, Opportunities, and Threats.

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Restaurant chains join forces to feed more children in need

Restaurant Business

The CEOs of operations ranging from Inspire Brands to Union Square Hospitality have pledged support for an initiative to provide meals while school is out of session.

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The Ben & Jerry’s Cookbook Is a Portal to ’60s-Era Nostalgia

EATER

Lille Allen/Eater Published in 1987, it’s the ultimate Boomer fairy tale, with ice cream Ben & Jerry’s ice cream came into my life around the same time I first learned about the ’60s, and for a long time, the two remained linked in my mind. To be clear: This was a sanitized version of the ’60s appropriate for a seventh grader. Woodstock, not Altamont.

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Latino Restaurant Owners’ Practical Optimism Leads to Tech Investments

Modern Restaurant Management

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. In fact, according to our Verizon Business Latino Small Business Survey , 78 percent of the Latino businesses surveyed stated that their businesses are in a better place today than a year ago, and an even greater percentage (88 percent) believe their business will be in a better place a year from now.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bridging the Gap: Traditional Benefits on the Rise in Restaurants

7 Shifts

This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. Restaurant work and benefits have not historically been synonymous. Staff meals or post-shift drinks have traditionally been the beginning and the end of any benefits beyond paychecks or tips.

Insurance 195
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Amid headwinds, Portillo's focuses on throughput and eye-catching ads

Restaurant Business

The fast-casual chain is improving drive-thru speeds and will be advertising during Bears games to focus on what can be controlled.

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Advanced Sales Tools to Boost Your Restaurant’s Revenue

The Rail

By Alexandra Sheehan, Contributor Many think making sales can be tough in the restaurant industry. But the average monthly revenue for a restaurant that’s been in business for less than a year is $111,860.70. This is great for the outlook of the industry, but it also means there’s lots of competition. And with discretionary spend on the decline , it’s more important than ever to focus on the bottom line.

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Food Hall Brand Finding Community in Emerging Markets

Modern Restaurant Management

The team at Hospitality HQ, lead by Chef Akhtar Nawab has been switching up the food hall model by launching projects designed to emphacize culinary exploration and community connection in markets including Silver Spring, Maryland, Charlotte, North Carolina and Orlando. They are currently up to 18 locations. When curating these locations, Nawab and his team strive to close the opportunity gap for aspiring chefs and restaurateurs, primarily those of BIPOC identities, through mentorship, from menu

Marketing 251
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How To Start an Event Planning Business: Step-by-Step Guide

Sling

Want to learn how to start an event planning business? It’s not as difficult as it may seem. You will, however, need to stay organized and be willing to keep working until everything is running smoothly. In this article, we discuss some of the basic steps that can help you bring your dream of starting an event planning business to fruition. Table of contents How to start an event planning business: Stage 1 How to start an event planning business: Stage 2 How to start an event planning business:

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Here's why Buca di Beppo filed for bankruptcy

Restaurant Business

The Italian casual-dining chain blamed the pandemic and its aftermath for creating an impossible operating environment.

Casual 281
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What Are the Key Steps to a Successful Restaurant Startup?

The Restaurant Group

Essential Steps for Launching a Successful Restaurant Startup There is no one-size-fits-all approach to launching a restaurant startup. But there are steps you can take to maximize your success. Entrepreneurs understand that an establishment’s first few days in business are crucial. Learn how to open a restaurant with TRG. 1. Start With a Concept A restaurant concept is the starting point for building a distinctive and memorable brand.

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Five Ways to Boost Restaurant Revenue with Data-Driven Insights During NYC Restaurant Week

Modern Restaurant Management

NYC Restaurant Week, taking place from July 22 through mid-August, is a golden opportunity for restaurants to maximize revenue and showcase their culinary prowess. This summer event draws in both locals and tourists, making it a peak time for the city’s dining establishments. With over 600 participating restaurants, the event is a major attraction, bringing in thousands of diners eager to experience the city’s diverse culinary offerings.

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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How the Most Powerful Environmental Groups Help Greenwash Big Meat’s Climate Impact

EATER

Factory farming is terrible for the environment. Environmentalists are sharply divided over what to do about it.

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The operating environment is unusual right now

Restaurant Business

The Bottom Line: The year is filled with some odd results, with companies trading share, fast food considered a luxury and otherworldly results at wing chains.

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The Power of Real-Time Data: Leveraging ConnectSmart® Host for Smarter Seating 

QSR Automations

In the hospitality sector service is paramount, therefore, maximizing efficiency and enhancing the guest experience is a key part of business. For restaurant operators, the ability to predict and manage busy periods, prioritize high-value guests, and ensure seamless coordination between the front and back of house can make the difference between an okay night and a great one.

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Expert Data Analysis of Buca di Beppo Bankruptcy Filing

Modern Restaurant Management

Earlier this week, Buca di Beppo filed for reorganization under Chapter 11 of the U.S. Bankruptcy Code in the United States Bankruptcy Court for the Northern District of Texas, "This is a strategic step towards a strong future for Buca di Beppo," said Rich Saultz, President, in a statement. "While the restaurant industry has faced significant challenges, this move is the best next step for our brand.

2024 251
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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.