January, 2020

article thumbnail

Employee Engagement Best Practices for Restaurants

7 Shifts

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly.

article thumbnail

How To: Social Media Marketing in the Restaurant Industry

Modern Restaurant Management

We get it, you’re busy. The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. But millennials and Gen-Z are quickly becoming the largest generation, overtaking baby boomers in 2019. And one thing we know about those 35 and younger – they love social media. Checking into restaurants, tagging beautiful platings, and sharing their experiences with friends and family.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

8 Ways Restaurants Can Increase Customer Loyalty

Lavu

78
article thumbnail

Why you should optimize your menu for delivery

Deliverect

Food delivery is big business. The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. Today, 60% of all dining experiences are off-premises – a percentage that is believed to only increase. Needless to say, offering delivery is a smart move for restaurants of all sizes. But how can you make sure your at-home food experience meets your customers’ expectations?

Delivery 118
article thumbnail

Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

article thumbnail

How to Conduct a Restaurant Sales Forecast with POS Data

Restaurant365

Accurate restaurant sales forecasting can fuel more informed decision making in nearly every aspect of restaurant operations. Whether you’re wondering how much inventory to order next week, or how many employees should be scheduled over the holidays, a restaurant sales forecast, driven by POS data, can help you make better data-driven decisions.

POS 97

More Trending

article thumbnail

Top 5 Hospitality Trends for your Business — the Inside Scoop

Kounta

The hospitality industry is fuelled by people’s obsession with food. This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. And these technological developments and changes in consumer taste produce trends that disrupt and evolve the ever-changing industry. Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business.

article thumbnail

30 Employee Engagement Ideas For a More Productive Team

Sling

A team is like a family. Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover.

article thumbnail

5 Steps to do Social Media Right

Goliath Consulting

Using Instagram, Facebook or Twitter to grow your restaurant business. By Bora Kang. With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. Millions of users utilize social media to find and share their favorite restaurants; some browse it just to figure out where and what they want to eat.

article thumbnail

Restaurant Branding: How To Build Your Restaurant Brand

Restaurant Clicks

In an industry as passionate as the restaurant business it can be hard to stand out amongst competitors. Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! What is Restaurant Branding? Your restaurant’s brand is the sum of the public’s experience with your restaurant.

article thumbnail

Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

article thumbnail

How to Build a Successful Employee Engagement Program for Your Restaurant

7 Shifts

Did you know that there are more than one million restaurants in the United States alone? These restaurants rely on 15.3 million employees to give customers the meals and experiences they crave. The key to making customers happy is to make employees happy. When staff are engaged in their work, they perform better and generate more revenue for their employers.

article thumbnail

WHEN A COOK IS TRULY IN THE ZONE

Culinary Cues

In the zone is a phrase commonly used to describe a musician, athlete, or even a cook who experiences an “everything going right” situation, and when the person, or persons, involved are totally focused on the task at hand– but, being fully in the zone is really so much more. When a musician is in the zone – he or she becomes one with the instrument – feeling, sensing, and intellectually connected as the instrument becomes an extension of who that person is.

article thumbnail

Would Delivery Work for My Concept?

Modern Restaurant Management

This edition of MRM's "Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms.

Delivery 211
article thumbnail

Mama Lion – A Continuing Evolution

Sante

The creation of a destination. Emiliano De Laurentiis. A progressive evolution that has allowed Mama Lion to manage renovations and to react to evolving markets. Mama Lion , a restaurant in the Koreatown area of Los Angeles (in the Wilshire Center), first opened its doors in 1978 as a nightclub and cabaret. It was a hot location! In the 80s and 90s, it changed hands a few times, but in 2017 it re-opened, reprising the Mama Lion name and its historic glory.

article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

How to Track True ROI from a Restaurant POS System

Focus POS

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. Without knowing the actual ROI, you won’t be able to understand its true value or which operations need to be further improved upon. The first step to understanding the true ROI from a restaurant POS system is to determine quantifiable factors that are influenced by the POS.

POS 151
article thumbnail

What’s your Business Plan B for when the Caronavirus hits Australia?

Ken Burgin

I’m still trying to process and understand the implications for restaurants, cafes and foodservice – the news keep unfolding every day. I’ll keep updating this over time – so much to consider… Last year we had more than 1.4 million tourists from Chinese, many of them travelling in groups – new bookings have now been stopped.

article thumbnail

By restaurateurs for restaurateurs: Advice for opening in 2020

7 Shifts

Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s pu

2020 335
article thumbnail

IT’S ONLY MY POINT OF VIEW

Culinary Cues

I always try to see things through other people’s eyes and not just my own. There are always multiple sides to every issue, and numerous factors that sway a person’s perspective one-way or the other. When it comes to work – there are some who view it as a necessary chore to earn a paycheck, while others may view the same work as an opportunity and something to look forward to.

Uniforms 309
article thumbnail

2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

article thumbnail

Customer Service Trends in the Restaurant Industry to Look For in 2020

Modern Restaurant Management

The food and restaurant industry has evolved dramatically over the years. Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well.

article thumbnail

Where to Stay, Dine & Be Seen During Super Bowl LIV Weekend in Miami

Sante

Event date: February 2, 2020 (All day). Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Kush photo credit: Gita Shonek. Ariete : Set in idyllic Coconut Grove, Chef/Owner Michael Beltran’s Ariete has established a name for itself as one Miami’s most dynamic restaurants, offering a contemporary menu of New American cuisine with Latin, particularly Cuban, influences.

Dine-in 147
article thumbnail

Forecasting for Restaurants: Implications for Inventory and Labor

Restaurant365

Operating a successful restaurant requires restaurant owners and managers to focus not only on managing day-to-day operations, but also evaluating ways to reduce costs and grow future sales. Currently, some of the most powerful restaurant management systems on the market feature predictive tools around food and labor costs. Forecasting won’t lead to perfectly accurate results every day but forecasting for restaurants is vital to recognizing trends and responding proactively.

Inventory 145
article thumbnail

How Cold Brew Captured The Millennial Market

Perfect Daily Grind

Cold brew is a popular drink in many specialty coffee shops around the world. This is in large part thanks to demand from millennial coffee drinkers, who make up a sizable amount of the world’s coffee consuming population. Having been invented several decades ago, it’s re-emergence as a popular beverage choice for younger generations is something coffee shops and roasters should be noting.

Marketing 208
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

2019: A Year in Review

7 Shifts

We may be well into the new year, but that doesn’t mean we can’t take a moment to celebrate 2019. It was a landmark year for 7shifts—and for restaurants. As labor regulations changed, so did 7shifts. We introduced compliance features to support Fair Workweek laws in California and New York. In May, we introduced Engage to 7shifts customers, which allowed managers to track and improve employee happiness.

2019 195
article thumbnail

A CHEF WHO GETS THE MESSAGE RIGHT

Culinary Cues

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! According to Big Picture Learning – “A 2014 survey by About.com found that the top three reasons for leaving an organization were communication related: a lack of direction from management, ove

article thumbnail

Five PR Ideas You Can Implement in Your Restaurant This Year

Modern Restaurant Management

It’s a new year, and if you own or run a restaurant, the best way to start 2020 off on the right foot is to begin thinking of how you can get more traffic in the door. There are countless ways to attract customers through creative PR and marketing — so much so that it can be overwhelming. Some PR ideas can be complex, which means taking valuable time away from running the restaurant, but here we’ve outlined five PR ideas restaurant owners and managers can implement in their res

article thumbnail

Luxury Wine Marketing

Sante

Luxury Wine Marketingl.jpg. Author(s): Catherine Fallis. Teaser: Luxury Wine Marketing, The Art and Science of Luxury Wine Branding, is a must read for any food and beverage or hospitality industry professional dealing with upper tier wines. Luxury Wine Marketing, The Art and Science of Luxury Wine Branding, is a must read for any food and beverage or hospitality industry professional dealing with upper tier wines.

Marketing 198
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

article thumbnail

Fred Sauceman on His Career

KaTom

Fred Sauceman’s Foodservice Journey. Although most consumers only experience the components of foodservice operations directly involved in the serving process, foodservice industry careers encompass everything from equipment manufacturing and kitchen design to business management and menu creation. The process of growing, transporting, and preparing food is a complex, multifaceted endeavor that requires millions of people to fulfill a variety of roles, including some that take place far aw

Book 146
article thumbnail

Restaurateurs, Are You Engaging Gen Z?

Focus POS

Gen Z, those born after 1998—successors to Millennials—are estimated to have a buying power of $44 billion. Gen Z commands an estimated 40% of all consumer shopping. Why does this matter for restaurants? Because Gen Z also loves to dine out frequently, specifically in large groups and are of the “snap first, eat later” generation—meaning they share their every move on social platforms particularly Snapchat and Instagram.

article thumbnail

7shifts Opens First U.S. Outpost to Support North American Expansion

7 Shifts

Hoboken office officially opens its doors as the company looks to build the US team 7shifts , the leading labor management platform for restaurants, has chosen Hoboken as the location of their first U.S. office, officially opening today. Originally founded in 2014 by Jordan Boesch in his hometown of Regina, Canada, 7shifts’ North American office launch is reinforced by the hiring of former Yelp VP, Global Partnerships, Preston Junger to be the company’s’ Head of US Operations.