January, 2020

Employee Engagement Best Practices for Restaurants

7 Shifts

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business.

How To: Social Media Marketing in the Restaurant Industry

Modern Restaurant Management

We get it, you’re busy. The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. But millennials and Gen-Z are quickly becoming the largest generation, overtaking baby boomers in 2019.

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8 Ways Restaurants Can Increase Customer Loyalty


Loyal patronage is the golden goose for any restaurant, bar, or food service operator. Regulars keep your business open, spread the word, and bring in a reliable amount of sales every month.

Why you should optimize your menu for delivery


Food delivery is big business. The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. Today, 60% of all dining experiences are off-premises – a percentage that is believed to only increase.

How to Conduct a Restaurant Sales Forecast with POS Data


Accurate restaurant sales forecasting can fuel more informed decision making in nearly every aspect of restaurant operations.


Culinary Cues

Chemistry is by far, the most important ingredient in building a successful kitchen team. When a chef is able to bring a group of seemingly opposing forces together into a functional, well-orchestrated team then great things happen.

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Top 5 Hospitality Trends for your Business — the Inside Scoop


The hospitality industry is fuelled by people’s obsession with food. This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers.

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5 Steps to do Social Media Right

Goliath Consulting

Using Instagram, Facebook or Twitter to grow your restaurant business. By Bora Kang. With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. Millions of users utilize social media to find and share their favorite restaurants; some browse it just to figure out where and what they want to eat.

Restaurant Branding: How To Build Your Restaurant Brand

Restaurant Clicks

In an industry as passionate as the restaurant business it can be hard to stand out amongst competitors. Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! What is Restaurant Branding?

Luxury Wine Marketing


Luxury Wine Marketingl.jpg. Author(s): Catherine Fallis. Teaser: Luxury Wine Marketing, The Art and Science of Luxury Wine Branding, is a must read for any food and beverage or hospitality industry professional dealing with upper tier wines.


Culinary Cues

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Forecasting for Restaurants: Implications for Inventory and Labor


Operating a successful restaurant requires restaurant owners and managers to focus not only on managing day-to-day operations, but also evaluating ways to reduce costs and grow future sales.

Customer Service Trends in the Restaurant Industry to Look For in 2020

Modern Restaurant Management

The food and restaurant industry has evolved dramatically over the years. Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before.

How to Build a Successful Employee Engagement Program for Your Restaurant

7 Shifts

Did you know that there are more than one million restaurants in the United States alone? These restaurants rely on 15.3 million employees to give customers the meals and experiences they crave. The key to making customers happy is to make employees happy.

Great Service in an Era of Labour Costs and Technology

Future Food

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.”

Making Customers Happy, One Eatery at a Time


Successful restaurateurs open new eatery that's part lounge, part NYC pizzeria and part Happy Hour Haven. The owners of Valley staples The Woodman and Jalapeño Pete’s really know how to make people happy. Their generous “Happy Hours” seem to keep customers coming back.


Culinary Cues

In the zone is a phrase commonly used to describe a musician, athlete, or even a cook who experiences an “everything going right” situation, and when the person, or persons, involved are totally focused on the task at hand– but, being fully in the zone is really so much more.

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Food Inventory Control – Taking Inventory

Chef's Resources

Managing Restaurant & Hotel Food Inventory – (Part 1 of 4) One of the most important components of managing your food cost is managing your inventory process.

Would Delivery Work for My Concept?

Modern Restaurant Management

This edition of MRM's "Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Q: Would delivery work for my concept?

By restaurateurs for restaurateurs: Advice for opening in 2020

7 Shifts

Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020.

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How a Restaurant Employee Mobile App Keeps Millennial Restaurant Staff Engaged


Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades.

Mama Lion – A Continuing Evolution


The creation of a destination. Emiliano De Laurentiis. A progressive evolution that has allowed Mama Lion to manage renovations and to react to evolving markets.


Culinary Cues

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees.

How to Benefit from Your Restaurant Operations Platform's "Suggested Order" Feature


No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation. At the same time, while it's important to be prepared, you don't want to be over- prepared with too much inventory on-hand.

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Five PR Ideas You Can Implement in Your Restaurant This Year

Modern Restaurant Management

It’s a new year, and if you own or run a restaurant, the best way to start 2020 off on the right foot is to begin thinking of how you can get more traffic in the door. There are countless ways to attract customers through creative PR and marketing — so much so that it can be overwhelming.

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Effective Restaurant Accounting Tips


Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them.

How To Open a Restaurant: 12 Steps to Starting a Restaurant

Restaurant Clicks

Opening your own restaurant is an exciting business venture. Wanting to start a restaurant business and knowing how to open a restaurant are two different things, however.

Taylor Rothchild, Wine Industry's One to Watch in 2020


His mission is simple: Create Wines and Champagnes worth sharing. Joyce Sevilla. With a long family history and intense passion at its core, each bottle from Tayson Pierce Estate Wines possesses a rich history of its own.

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Culinary Cues

I always try to see things through other people’s eyes and not just my own. There are always multiple sides to every issue, and numerous factors that sway a person’s perspective one-way or the other.

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Improving Restaurant Cybersecurity to Keep Your Restaurant Data Secure


Restaurant technology innovations are quickly changing the way the restaurant industry does business, as restaurant owners leverage technology to streamline operations , reduce costs, and attract customers.

Are You Marketing Your Coffee Shop the Right Way?

Modern Restaurant Management

Bright and lively. Crisp and sharp. These aren’t just adjectives explaining coffee flavors, but should also be terms that describe your coffee shop’s marketing campaigns.

Choosing the Right Restaurant Financing and Restaurant Loans


Restaurant Financing and Restaurant Loans. Owning a restaurant is both an exciting and challenging experience. Before the challenge of making a profit, you also have to identify sources of financing. Restaurant financing and restaurant loans are crucial to successful running of a restaurant.

How to Track True ROI from a Restaurant POS System

Focus POS

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers.

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Where to Stay, Dine & Be Seen During Super Bowl LIV Weekend in Miami


Event date: February 2, 2020 (All day). Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Kush photo credit: Gita Shonek.


Culinary Cues

White tower decisions without a grasp on the systemic impact of those decisions is a common flaw of leaders who are out of touch with reality. It happens in business, it happens in education, and it happens most often in government.

10 hospitality podcasts to listen to in 2020


In a world where time is precious, podcasts can turn your boring commute into an interesting and time-worthy one. Whether you are on your way to work, preparing for your shift or exploring the world, podcasts can teach you a lot of things that you might not know about.

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Managing Risks for Acts of Violence on Restaurant Property

Modern Restaurant Management

With more than 300 active shooter events in the U.S. since 2000 , property owners and operators everywhere are taking a hard look at security options.