Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022. While there is a satisfactory level of comfort for patrons to return to in-person dining experiences, businesses should consider the dining experience as a whole – people crave togetherness in their social settings

Fine Dining 165

Fine Dining Dine-in Seasonal Menu Bar 165

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.

Front of House 381

Front of House BOH Back of House Social Media 381

Modern Restaurant Management

FEBRUARY 8, 2023

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Fine Dining 183

Fine Dining Dine-in Technology Front of House 183

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?

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Hiring Franchise Franchising Small Business 191

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once

Cash Management 169

Cash Management Menu Inventory Food Order 169

Perfect Daily Grind

FEBRUARY 28, 2023

For the majority of roasters, it’s never been as important to stay competitive. With rising energy and labour costs, coffee businesses’ margins are as tight as ever. However, it’s still imperative that roasters continue to sell a variety of coffees to suit a number of consumer taste preferences. But alongside this, roasters also need to make sure all their coffee stays fresh – no matter how many they are selling at any given time.

Seasonal Menu 196

Seasonal Menu Menu Cash Management Inventory 196

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

Restaurant Law 390

Restaurant Law Tip Distribution Front of House Back of House 390

The Eat Restaurant

FEBRUARY 6, 2023

Being a great server at a restaurant isn't just about ensuring the guests get their orders on time, or smiling as you guide them towards their designated tables. It's also about focusing on the finer details of their customer experience , after all studies show that customers prefer a more personal interaction during their restaurant visit. The best restaurateurs realize inspiring the best from their top servers is as critical to the success of their business as having a great menu and great amb

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Menu Customer Experience Ordering Design 145

The Rail

FEBRUARY 24, 2023

By Julia Nikolaus, Contributor Coffee is an ever-expanding industry, with more and more farms, cafes, and roasteries being opened every year. As the industry grows , more consumers are brought to the marketplace as well, making visibility to potential guests paramount to any business’ success. With such a large pool of competitors and peers in the industry, it can be difficult to attract attention and stand out among the crowd.

Social Media 115

Social Media Consumer Goods Advertising Small Business 115

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se

Management 175

Management Management Food Safety Beverage 175

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Specials

Perfect Daily Grind

FEBRUARY 5, 2023

In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Understandably, this has a significant impact on how coffee is processed and sold, as well as the prices that farmers receive. Two of the most widespread coffee farming models are estates and co-operatives. The former is simply a coffee farm (usually a large one) which generally processes and sells its coffee alone.

Operations 189

Operations Point of Sale Pricing Small Business 189

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. That’s a large majority of your customers. This is one of the many reasons your website is the centerpiece of your marketing efforts. Because of this, it’s basically the open door to your restaurant and your menu.

Website Management 110

Website Management Social Media SEO Dine-in 110

7 Shifts

FEBRUARY 10, 2023

We started our restaurant in 2008, during what is now known as The Great Recession. And we transformed it into a media company during a global pandemic in 2020. To say we’ve had to learn to be resilient at Cali BBQ is an understatement. By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego.

Social Media 370

Social Media Hospitality Online Ordering Email Marketing 370

EATER

FEBRUARY 22, 2023

Pablo Espinosa Gutiérrez Taiwanese chain Din Tai Fung is at the center of an all-out tug-of-war between two of LA’s biggest malls, but the fight says something even bigger about the future of the mall itself Perhaps we should start with the dumplings themselves, which are, of course, delicious. Worth the trip. Worth planning the trip around. Particularly the soup dumplings, or xiao long bao, which are — you could argue, and I would — the platonic ideal of the form: silky, broth-filled little clo

Restaurant Law 126

Restaurant Law Dine-in Food Outdoor 126

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

The Eat Restaurant

FEBRUARY 21, 2023

A picture is worth 1,000 words, right? At least that's the main theory behind the wildly popular social media platform, Instagram. With over 800 million active monthly users on the photo-sharing app, it's obvious that this business model is working for them. The real challenge though is figuring out how to make it work for you. These days, posting pictures, sharing stories, and optimizing your Instagram feed, aren't just creative ways to use Instagram, but rather your ticket to a much broader au

Social Media 148

Social Media Marketing 148

Modern Restaurant Management

FEBRUARY 1, 2023

We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs.

Hiring 170

Hiring 2023 Advertising Dine-in 170

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.

Training 187

Training Point of Sale Equipment Hospitality 187

Restaurant Business

FEBRUARY 8, 2023

Smarter sourcing, menu and labor management, coupled with tech advancements, are working to improve front- and back-of-house efficiencies and the customer experience.

Front of House 104

Front of House Back of House Menu Operations 104

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high.

Dine-in 98

Dine-in Food Order Online Ordering Food Truck 98

EATER

FEBRUARY 28, 2023

Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.

Fine Dining 123

Fine Dining Dine-in Food Fast Casual 123

Bingage

FEBRUARY 9, 2023

Introduction As we step into the new year 2023, Keeping an eye on the trends emerging in the restaurant industry is essential. Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog.

Customer Experience 98

Customer Experience Loyalty Program 2023 Email Marketing 98

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

Food Safety 168

Food Safety Kitchen Safety Food Supply Loyalty Program 168

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The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

Catering

Perfect Daily Grind

FEBRUARY 27, 2023

The Middle East has one of the oldest coffee cultures in the world. In fact, traditional arabic coffee (also known as qahwa coffee ) received UNESCO Intangible Cultural Heritage status in 2015. Alongside its historical and cultural significance, the Middle East’s coffee sector has been flourishing in recent years. According to data from Project Café Middle East 2023, the Middle East and North Africa (MENA) branded coffee shop market grew by 10.5% over the last 12 months.

Back of House 182

Back of House Social Media Customer Experience Small Business 182

Restaurant Business

FEBRUARY 7, 2023

The fast-casual Mexican restaurant chain reported a disappointing fourth quarter but said its "back to basics" focus is paying off with positive transactions in January.

Fast Casual 133

Fast Casual Casual Operations 133

Bizimply

FEBRUARY 7, 2023

Using timesheet software enables managers to record staff hours with ease and get accurate timesheets in a click. The post Timesheet Software for Shift Based Businesses’ appeared first on Bizimply.

Management 96

Management Management 96

EATER

FEBRUARY 1, 2023

Fawcett/Eater Peg Bracken’s 1960 cookbook embraced the joys of convenience, mediocrity, and a well-timed shot of whiskey Once upon a time, back when Julia Child was perfecting the recipes that would become Mastering the Art of French Cooking and Betty Friedan was seething over the notes that would become The Feminine Mystique , a group of women in Portland, Oregon, known to themselves as the Hags, met regularly for martini lunches to commiserate about the trials of their lives as wives and mothe

Book 101

Book Point of Sale Food Take-out 101

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Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

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Sante

FEBRUARY 2, 2023

I fell in love with gumbo way back in the early 1980s when Paul Prudhomme made his groundbreaking appearance on Continue Reading

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Modern Restaurant Management

FEBRUARY 6, 2023

Regular season game days at the bar are crowded and hectic enough, but Super Bowl weekend? That’s a whole different ballgame! According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits!

Bar 168

Bar FOH Brewery Food Order 168

Perfect Daily Grind

FEBRUARY 20, 2023

Robusta accounts for approximately 30% to 40% of the global coffee supply; countries like Vietnam, Brazil, and Indonesia are the largest producers of robusta in the world. Robusta makes up as much as 95% of Vietnam’s annual coffee production , while Reuters reported in May 2022 that Brazil’s robusta production was set to increase by 4.1% last year. The latter is an indication that global demand for robusta has been increasing in recent months – thanks in part to rising arabica prices in 2021 and

Agriculture 203

Agriculture 2022 Supplies Pricing 203

Restaurant Business

FEBRUARY 22, 2023

As consumers prioritize social responsibility, restaurant operators can appeal to them by choosing their suppliers, media providers and more carefully and strategically.

Social Media 92

Social Media Operations 92

Advertiser: Paycor

Why are HR leaders so important to business success? Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. It goes back to the old saying: “A boss has the title, but a leader has the people.” Learn more and discover the 3 steps to driving loyalty and engagement: The true power of intentional coaching The secret to optimizing performance The best ways to reward employees & retain top talent Don't miss out, download now!

Leadership