January, 2023

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A busy owner’s guide to restaurant social media strategy

Open for Business

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. A strong social media presence has never been a more important marketing strategy, whether your restaurant is new or 110 years old. Now is the perfect time to reconnect with longtime fans and introduce yourself to potential new diners interested in visiting your restaurant.

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THE COOK’S ADRENALINE RUSH

Culinary Cues

It’s the fire in the belly waiting to take charge, the anxiety being held in check, cold sweat running down your back even though it’s 120 degrees where you stand, and the nervous chatter of tongs clicking to the beat of a cook’s rhythm. It’s been building up for hours now, ever since each cook arrived around 1:00 to start pulling together their mise en place.

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Tech Will Help Restaurants Do More with Less in 2023

Modern Restaurant Management

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Yet, just as virus restrictions lifted and customer demand shot back up, rampant inflation caused consumers to pull back on their spending, slowing restaurant recovery.

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Will 2023 Be Transformative for Restaurants?

Modern Restaurant Management

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. The common theme you’ll see is restaurants continuing to do more with less, both to weather economic uncertainty and to deliver on heightened expectations from consumers. Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time.

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The Buyer’s Guide to HR & Payroll Technology

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

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Why ORM Matters for Restaurants

Modern Restaurant Management

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21

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5 Key Questions (Must Include) in your Restaurant Customer Feedback Form

Bingage

Introduction In the Restaurant business, Customer feedback is an essential tool for improving customer satisfaction. According to a search, 93% of customers find that customer service is necessary when deciding whether to visit a restaurant or not. Many restaurants are asking for surveys nowadays to harvest valuable data points and feedback that can be used to make an impactful decision regarding how to design menus, operations, and customer service.

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How to Stand Out in a Competitive Non-Alcoholic Beverage Market

The Rail

By Julia Nikolaus, Contributor As a restaurateur or manager, you know just how competitive the non-alcoholic beverage market can be. With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

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9 Signs You Need a Website Developer

Restaurant Engine

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website. In this article, we look at nine signs you need a website developer.

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Lost in the Stock

EATER

Figuring out what’s actually in a box of chicken stock shouldn’t be that hard. Right? When I was growing up , my family would occasionally buy canned or boxed chicken broth, and my mom would always say, “but it’s not as good as the real thing.” The real thing being, of course, homemade: that golden, translucent, endlessly versatile nectar with tiny circles of fat shimmering on its surface.

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Tik Tok Marketing Proves Profitable

Modern Restaurant Management

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Dry January Mocktails

Bottleneck Management

Dry January Mocktails. Dry January is the time for mocktails and a challenge to abstain from alcohol for one month. Alcohol Change UK launched this public health initiative in 2013 to challenge citizens to remove alcohol from their diet for 31 days. It’s for anyone concerned they may be drinking too much or for anyone looking to start the year off healthier.

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How can coffee roasters reduce their costs?

Perfect Daily Grind

In recent months, we have seen costs increase significantly for hospitality businesses, including in the coffee sector. There are a number of reasons for this, such as rising food and energy costs , as well as higher levels of inflation. On top of this, shipping costs for roasters have also increased – squeezing already-slim profit margins more than ever.

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No surplus left behind: 5 tips to maximize your 2023 training budget

Crunchtime

As a restaurant operator, we're sure there are many things that you're happy to leave behind in 2022. Can't say we blame you. But, if leftover cash in your training budget was left on the table, it's likely gone now that we've entered 2023. ( Use it or lose it, they say ?).

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10 extraordinary restaurant innovations to inspire owners in 2023

Open for Business

The restaurant industry is constantly changing. And the innovations have come at a breakneck pace the past few years. Restaurant owners are experimenting with new business models, new technologies, and new ways to create a company culture built to last. OpenTable highlighted the most cutting-edge restaurants in 17 US cities to help local diners discover great new places to dine where they live.

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The Buyer’s Guide to HR & Payroll Technology

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

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Why Restaurants Should Treat Their Employees Like Their Best Customers

The Rail

By Indiana Lee, Contributor Like all businesses, restaurants rely on their employees to be successful. So, why is it that employee wellbeing is an afterthought for many restaurants? At the end of the day, you must treat your employees with the utmost respect if you want to keep them -- just like you do with your best customers. The cost of turnover is enormous , but treating your restaurant’s staff like your best guests goes beyond just the cost of loss labor.

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Work Smart, Play Smart

Modern Restaurant Management

Businesses are facing a whirlwind of turning points resulting from the COVID-19 pandemic and subsequent “Great Resignation” period. It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. Life in the trenches of a restaurant is stressful, perhaps a bit unnecessarily at times.

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Pastry Chefs Aren’t Disappearing — We’re Evolving

EATER

Joules Garcia /Eater Pastry chefs may be leaving restaurants, but that’s not necessarily a bad thing for the profession For the last several years, I’ve noticed a terrifying trend: Major magazines and food publications say that pastry chefs are going extinct. As a pastry chef myself, this is bad news, to say the least. These articles tell us that as margins shrink due to inflation, pastry chefs are out of a job or left searching for more secure jobs in other industries.

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How did oat milk get so popular?

Perfect Daily Grind

Over the past few years, it’s been impossible to ignore the meteoric rise of oat milk in specialty coffee. In fact, oat milk is so popular that it’s now uncommon for a coffee shop not to stock it. According to research from World Coffee Portal in 2021, 16% of UK consumers have tried oat milk in a coffee shop in the past 12 months – making it the most popular plant milk in the country.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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2022 Year in Review

Society Insurance

Society Insurance is committed to providing weekly blog posts to help business owners optimize daily operations and minimize risk. Over the course of the past year, we’ve posted free content to help maintain employee satisfaction, prevent accidents, and more. Here are the most popular blogs that have helped business owners just like you! Top 10 Most Popular Posts of 2022.

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10 extraordinary restaurant innovations to inspire owners in 2023

Open for Business

The restaurant industry is constantly changing. And the innovations have come at a breakneck pace the past few years. Restaurant owners are experimenting with new business models, new technologies, and new ways to create a company culture built to last. OpenTable highlighted the most cutting-edge restaurants in 17 US cities to help local diners discover great new places to dine where they live.

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What is ChatGPT? Why people are talking about it – A Complete Guide

Bingage

2023 is here with a new trend in the market. Everyone is so obsessed with this new tool called ChatGPT. Yes, ChatGPT is the new AI bot in town, even if you’re not into artificial intelligence, you’d better pay attention. The tool, from a power player in artificial intelligence called OpenAI, enables you to ask questions in natural language, to which the chatbot gives conversational, if somewhat tilted, answers.

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How Restaurants Can ‘Deliver’ on Revenue During Times of Inflation

Modern Restaurant Management

Inflation is dominating the conversation in every industry today and according to the Bureau of Labor Statistics prices rose 7.7 percent for the year ending in October. Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Why Apple Cider Vinegar Fans Are Mad at Katy Perry

EATER

Katy Perry watch out!! | Getty Images/Braggs Live Foods/Author. Fans of Bragg ACV insist the pop star is responsible for a drop in quality. To which a curious world cries out. huh??? Katy Perry is, apparently, out to ruin our gut health. “A couple months ago my friend told me that Bragg changed their potency,” says TikTok user @tennesseejill. On December 18, she filmed a shelf of bottles of Bragg apple cider vinegar at a grocery store, which seemingly shows two different batches of what fans cal

Food 101
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What’s the future for espresso?

Perfect Daily Grind

It is impossible to deny just how popular espresso is around the world. According to some sources, espresso – after water – is the second most consumed beverage in Italy. Moreover, in the fall edition of its National Coffee Data Trends report, the National Coffee Association states the second most popular specialty coffee beverage in the US is espresso , behind the latte.

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A big Burger King franchisee declares bankruptcy

Restaurant Business

TOMS King Holdings, which operates 90 locations in Illinois, Ohio, Pennsylvania and Virginia, blamed the pandemic for hurting traffic and inflation for draining cash flow.

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7 TIPS TO HELP PREVENT PIPE BURSTING THIS WINTER

Society Insurance

Originally published January 29, 2019, updated January 18, 2023. Many parts of the country are no stranger to arctic air masses this time of year. This type of weather system brings both bitter cold and wind chills that create dangerous conditions for those in its path, affecting not only people, roads, and vehicles, but building infrastructure, too.

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Using AI to Support Restaurant Workers, Not Replace Them

Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

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2 Factors that Will Determine Restaurant Ops Success in 2023, and How to Achieve Them

Crunchtime

You know that stomach-in-your-throat sinking feeling right as a rollercoaster drops?

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What Is a Tip Credit and How Do They Work?

Modern Restaurant Management

Confusion Around Wage and Hour Law Can Be Costly for The Restaurant Owner. Most restaurant owners know that federal wage law (“FLSA”) permits employers to take a “tip credit” and pay employees who traditionally receive tips—such as servers and bartenders— wages that are less than the federal minimum wage as long as the tips make up the difference.

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Where to Eat in 2023

EATER

We’re taking our time while traveling this year. After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. That means leisurely strolling through neighborhoods with no set plan, putting aside time to unwind in nature, and following surprising new passions, to-do list be damned.

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How can you reduce emissions during coffee roasting?

Perfect Daily Grind

In recent years, it’s become increasingly important for roasters to focus on sustainability – in terms of sourcing traceable and ethical coffee, as well as their environmental impact. Although the coffee industry’s sustainability efforts tend to focus more on production and coffee shops, it’s also important that we consider other aspects of the supply chain, including roasting.

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3 Leadership Behaviors that Drive Loyalty & Engagement

Why are HR leaders so important to business success? Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. It goes back to the old saying: “A boss has the title, but a leader has the people.” Learn more and discover the 3 steps to driving loyalty and engagement: The true power of intentional coaching The secret to optimizing performance The best ways to reward employees & retain top talent Don't miss out, download now!