Open for Business

JANUARY 24, 2023

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. A strong social media presence has never been a more important marketing strategy, whether your restaurant is new or 110 years old. Now is the perfect time to reconnect with longtime fans and introduce yourself to potential new diners interested in visiting your restaurant.

Social Media 148

Social Media Front of House Seasonal Menu Food 148

Culinary Cues

JANUARY 8, 2023

It’s the fire in the belly waiting to take charge, the anxiety being held in check, cold sweat running down your back even though it’s 120 degrees where you stand, and the nervous chatter of tongs clicking to the beat of a cook’s rhythm. It’s been building up for hours now, ever since each cook arrived around 1:00 to start pulling together their mise en place.

Fine Dining 435

Fine Dining Dine-in Food Order Back of House 435

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Yet, just as virus restrictions lifted and customer demand shot back up, rampant inflation caused consumers to pull back on their spending, slowing restaurant recovery.

Guest Recovery 177

Guest Recovery 2023 Dine-in Food Order 177

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. The common theme you’ll see is restaurants continuing to do more with less, both to weather economic uncertainty and to deliver on heightened expectations from consumers. Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time.

2023 180

2023 Dine-in Online Ordering Reservations 180

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

Modern Restaurant Management

JANUARY 24, 2023

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21

Social Media 182

Social Media Website Management Dine-in SEO 182

Bingage

JANUARY 28, 2023

Introduction In the Restaurant business, Customer feedback is an essential tool for improving customer satisfaction. According to a search, 93% of customers find that customer service is necessary when deciding whether to visit a restaurant or not. Many restaurants are asking for surveys nowadays to harvest valuable data points and feedback that can be used to make an impactful decision regarding how to design menus, operations, and customer service.

Dine-in 98

Dine-in Social Media Customer Service Customer Experience 98

The Rail

JANUARY 13, 2023

By Julia Nikolaus, Contributor As a restaurateur or manager, you know just how competitive the non-alcoholic beverage market can be. With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Menu Customer Experience 116

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website. In this article, we look at nine signs you need a website developer.

Website Management 111

Website Management Online Ordering Mobile Ordering Hiring 111

EATER

JANUARY 25, 2023

Figuring out what’s actually in a box of chicken stock shouldn’t be that hard. Right? When I was growing up , my family would occasionally buy canned or boxed chicken broth, and my mom would always say, “but it’s not as good as the real thing.” The real thing being, of course, homemade: that golden, translucent, endlessly versatile nectar with tiny circles of fat shimmering on its surface.

Food Safety 107

Food Safety Food Order Kitchen Safety Food 107

Modern Restaurant Management

JANUARY 10, 2023

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites.

Marketing 200

Marketing Social Media Small Business Cash Management 200

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Specials

Bottleneck Management

JANUARY 12, 2023

Dry January Mocktails. Dry January is the time for mocktails and a challenge to abstain from alcohol for one month. Alcohol Change UK launched this public health initiative in 2013 to challenge citizens to remove alcohol from their diet for 31 days. It’s for anyone concerned they may be drinking too much or for anyone looking to start the year off healthier.

Beverage 148

Beverage Cash Management Menu Take-out 148

Perfect Daily Grind

JANUARY 3, 2023

In recent months, we have seen costs increase significantly for hospitality businesses, including in the coffee sector. There are a number of reasons for this, such as rising food and energy costs , as well as higher levels of inflation. On top of this, shipping costs for roasters have also increased – squeezing already-slim profit margins more than ever.

Equipment 162

Equipment Food Supply Food Order Food 162

Crunchtime

JANUARY 5, 2023

As a restaurant operator, we're sure there are many things that you're happy to leave behind in 2022. Can't say we blame you. But, if leftover cash in your training budget was left on the table, it's likely gone now that we've entered 2023. ( Use it or lose it, they say ?).

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2023 Training 2022 Operations 148

Open for Business

JANUARY 17, 2023

The restaurant industry is constantly changing. And the innovations have come at a breakneck pace the past few years. Restaurant owners are experimenting with new business models, new technologies, and new ways to create a company culture built to last. OpenTable highlighted the most cutting-edge restaurants in 17 US cities to help local diners discover great new places to dine where they live.

Seasonal Menu 146

Seasonal Menu Innovation 2023 Menu 146

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

The Rail

JANUARY 4, 2023

By Indiana Lee, Contributor Like all businesses, restaurants rely on their employees to be successful. So, why is it that employee wellbeing is an afterthought for many restaurants? At the end of the day, you must treat your employees with the utmost respect if you want to keep them -- just like you do with your best customers. The cost of turnover is enormous , but treating your restaurant’s staff like your best guests goes beyond just the cost of loss labor.

Food Safety 116

Food Safety Employee Relations Customer Service Food 116

Modern Restaurant Management

JANUARY 23, 2023

Businesses are facing a whirlwind of turning points resulting from the COVID-19 pandemic and subsequent “Great Resignation” period. It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. Life in the trenches of a restaurant is stressful, perhaps a bit unnecessarily at times.

Hospitality 183

Hospitality Coaching Employee Relations Social Media 183

EATER

JANUARY 23, 2023

Joules Garcia /Eater Pastry chefs may be leaving restaurants, but that’s not necessarily a bad thing for the profession For the last several years, I’ve noticed a terrifying trend: Major magazines and food publications say that pastry chefs are going extinct. As a pastry chef myself, this is bad news, to say the least. These articles tell us that as margins shrink due to inflation, pastry chefs are out of a job or left searching for more secure jobs in other industries.

Restaurant Law 100

Restaurant Law Food Fine Dining Small Business 100

Perfect Daily Grind

JANUARY 15, 2023

Over the past few years, it’s been impossible to ignore the meteoric rise of oat milk in specialty coffee. In fact, oat milk is so popular that it’s now uncommon for a coffee shop not to stock it. According to research from World Coffee Portal in 2021, 16% of UK consumers have tried oat milk in a coffee shop in the past 12 months – making it the most popular plant milk in the country.

Beverage 170

Beverage Food Supply Sustainability Food 170

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Society Insurance

JANUARY 4, 2023

Society Insurance is committed to providing weekly blog posts to help business owners optimize daily operations and minimize risk. Over the course of the past year, we’ve posted free content to help maintain employee satisfaction, prevent accidents, and more. Here are the most popular blogs that have helped business owners just like you! Top 10 Most Popular Posts of 2022.

2022 98

2022 Insurance Bar Social Media 98

Open for Business

JANUARY 17, 2023

The restaurant industry is constantly changing. And the innovations have come at a breakneck pace the past few years. Restaurant owners are experimenting with new business models, new technologies, and new ways to create a company culture built to last. OpenTable highlighted the most cutting-edge restaurants in 17 US cities to help local diners discover great new places to dine where they live.

Seasonal Menu 145

Seasonal Menu Innovation 2023 Menu 145

Bingage

JANUARY 25, 2023

2023 is here with a new trend in the market. Everyone is so obsessed with this new tool called ChatGPT. Yes, ChatGPT is the new AI bot in town, even if you’re not into artificial intelligence, you’d better pay attention. The tool, from a power player in artificial intelligence called OpenAI, enables you to ask questions in natural language, to which the chatbot gives conversational, if somewhat tilted, answers.

Email Marketing 105

Email Marketing Website Management Reference Training 105

Modern Restaurant Management

JANUARY 4, 2023

Inflation is dominating the conversation in every industry today and according to the Bureau of Labor Statistics prices rose 7.7 percent for the year ending in October. Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living.

Food Order 180

Food Order Delivery Food Consumer Goods 180

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The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

Catering

EATER

JANUARY 5, 2023

Katy Perry watch out!! | Getty Images/Braggs Live Foods/Author. Fans of Bragg ACV insist the pop star is responsible for a drop in quality. To which a curious world cries out. huh??? Katy Perry is, apparently, out to ruin our gut health. “A couple months ago my friend told me that Bragg changed their potency,” says TikTok user @tennesseejill. On December 18, she filmed a shelf of bottles of Bragg apple cider vinegar at a grocery store, which seemingly shows two different batches of what fans cal

Food 101

Food 2019 Consumer Goods Beverage 101

Perfect Daily Grind

JANUARY 8, 2023

It is impossible to deny just how popular espresso is around the world. According to some sources, espresso – after water – is the second most consumed beverage in Italy. Moreover, in the fall edition of its National Coffee Data Trends report, the National Coffee Association states the second most popular specialty coffee beverage in the US is espresso , behind the latte.

Beverage 201

Beverage Consumer Goods Bar Customer Experience 201

Restaurant Business

JANUARY 5, 2023

TOMS King Holdings, which operates 90 locations in Illinois, Ohio, Pennsylvania and Virginia, blamed the pandemic for hurting traffic and inflation for draining cash flow.

Operations 145

Operations 145

Society Insurance

JANUARY 18, 2023

Originally published January 29, 2019, updated January 18, 2023. Many parts of the country are no stranger to arctic air masses this time of year. This type of weather system brings both bitter cold and wind chills that create dangerous conditions for those in its path, affecting not only people, roads, and vehicles, but building infrastructure, too.

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Insurance Outdoor License 2023 98

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Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

White Paper

Crunchtime

JANUARY 11, 2023

You know that stomach-in-your-throat sinking feeling right as a rollercoaster drops?

2023 148

2023 Operations 148

Modern Restaurant Management

JANUARY 16, 2023

Confusion Around Wage and Hour Law Can Be Costly for The Restaurant Owner. Most restaurant owners know that federal wage law (“FLSA”) permits employers to take a “tip credit” and pay employees who traditionally receive tips—such as servers and bartenders— wages that are less than the federal minimum wage as long as the tips make up the difference.

Restaurant Law 180

Restaurant Law Cash Management Take-out 2021 180

EATER

JANUARY 9, 2023

We’re taking our time while traveling this year. After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. That means leisurely strolling through neighborhoods with no set plan, putting aside time to unwind in nature, and following surprising new passions, to-do list be damned.

2023 98

2023 Fine Dining Food Order Dine-in 98

Perfect Daily Grind

JANUARY 9, 2023

In recent years, it’s become increasingly important for roasters to focus on sustainability – in terms of sourcing traceable and ethical coffee, as well as their environmental impact. Although the coffee industry’s sustainability efforts tend to focus more on production and coffee shops, it’s also important that we consider other aspects of the supply chain, including roasting.

Sustainability 179

Sustainability Equipment 2050 Supplies 179

Advertiser: Paycor

Why are HR leaders so important to business success? Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. It goes back to the old saying: “A boss has the title, but a leader has the people.” Learn more and discover the 3 steps to driving loyalty and engagement: The true power of intentional coaching The secret to optimizing performance The best ways to reward employees & retain top talent Don't miss out, download now!

Leadership