March, 2020

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks. Curbside pickup, takeout and delivery have become buzzwords in the past week. We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025.

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7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. However, no one understands the consequences more than the travel and hospitality industries. The impact of Coronavirus on restaurants and hotels has been insurmountable. . This pandemic has forced most companies to reevaluate their financial plans and marketing strategies.

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How to Handle Temporary Restaurant Closure during COVID-19

7 Shifts

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. In some areas, they are even being legally required to do so. The uncertainty of how long these closures could last is frightening. Fortunately, there are things that restaurateurs can do to mitigate revenue loss now and prepare their businesses for success after the storm has passed.

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Restaurant Technology: It’s All About the Customer Experience

Restaurant Technology Guys

Think about restaurant technology and you probably think immediately of your restaurant POS system – and these devices are certainly wonderful tools for maximizing your productivity and hence your profits. The post Restaurant Technology: It’s All About the Customer Experience appeared first on Restaurant Technology Guys.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Financial and Operational Implications of Moving to Restaurant Delivery/Takeout Only During COVID-19 Outbreak

Restaurant365

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times. Restaurant owners and operators are asking: what financial and operational factors should you consider when moving to a delivery/takeout model?

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POS Systems: The Backbone of Restaurant Tech

Modern Restaurant Management

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. With the restaurant market expecting to exceed $22 billion by 2025 , the high volume of cash and credit cards that pass through a restaurant each day make a POS system a necessity rather than a convenience.

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Best Sushi in Philadelphia in 2020

Restaurant Clicks

Philadelphia is home to some amazing sushi. While the last decade has brought plenty of new, upscale, modern sushi restaurants, there are also smaller places you might miss if you don’t know about them. The best sushi in Philly is all across the city, from South Philly to Center City to Fishtown. Find the best sushi place in Philadelphia from our list of the top 11 open today!

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How Restaurants Can Protect Themselves From Cyber Attacks

Modern Restaurant Management

Restaurateurs have enough to worry about already. But kindly allow us to add one more item to your list: cybersecurity. You might also feel like cybersecurity is an area that only huge banks, tech firms, and IT professionals need to worry about. In some ways, you’d be correct: choosing the right partners for your business is very important when it comes to ensuring security.

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RESTAURANT SURVIVAL MOVING FORWARD

Culinary Cues

We have never seen anything like this. Everyone in the restaurant industry is petrified beyond today – they immediately think about how impossible it might be to dig themselves out of the hole being created. I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry.

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The Other Side of the Cork - Winemaker Spotlight: Alicia Wilbur

Sante

Alicia Wilbur, assistant winemaker at Herzog Wine Cellars, approaches wine on a spiritual level to deliver stellar wines. By Yael E. Geller, MPH. There are many types of friends that people acquire throughout their lives. Sometimes the comfort level with friends made during adulthood is more serious or formal. I’ve known Alicia Wilbur for a bit over four years, and Alicia is the type of friend I feel like I have known my whole life.

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9 Tips to Help Your Restaurant Through the Coronavirus Pandemic

Restaurant365

As a restaurant owner or operator, you’re no doubt feeling the effects of the coronavirus. Federal, state and local agencies, as well as public health experts, are urging people to avoid crowds and advising high-risk individuals to stay home altogether. According to restaurant industry research group Technomic , one-third of Americans say they plan to stick closer to home and dine at restaurants less frequently due to fear of the spread of the virus, also known as COVID-19.

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Protect your kegs during COVID-19 shutdowns

Sculpture Hospitality

COVID-19 has disrupted more than our businesses at this point – it has disrupted our way of life. As the hospitality industry shuts down in various areas, people are asking what they should be doing to protect their draft systems. Below are some simple actions you can take regarding your draft beer system and how to best protect it for the coming weeks.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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What Now? COVID-19 Survival Guide for Restaurants

Modern Restaurant Management

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The National Restaurant Association has provided a list of best practices to ensure business continuity.

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OUR DAILY BREATH: CHEFS AND RESTAURATEURS – IT’S A NEW DAY TOMORROW

Culinary Cues

The restaurant industry has been plagued with problems for decades – this international crisis has brought everything to a head. How many times have restaurateurs and chefs proclaimed that they couldn’t simply stop their current model and re-invent themselves? The challenges of today would always put a halt to significant movement towards long-term problem solving.

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How much does it cost to open a restaurant?

7 Shifts

So, you want to open a restaurant. You’ve probably thought about the challenges and risks that come with this venture, but do you know all of the costs that you’ll incur? Keeping a restaurant running is one thing, but investing in a new restaurant is a whole other undertaking. You won’t have cash coming in until you open your doors, so you’ll have to depend on your life savings, investments, and loans to get you through your first few weeks or months of business.

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Powerhouse Women in the Kitchen

Sante

Santé Staff. Barriers to the chef profession aside, female chefs continue to excel and prove their worth in the hospitality world. Despite the old adage, “A woman’s place is in the kitchen”, professional kitchens to this day continue to be male-dominated. With the total workforce of chefs and head cooks at 459K , just over 77% of that is male.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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How to Calculate a Restaurant Break-Even Point

Restaurant365

Especially in uncertain times, an important factor in decisions about how to operate your restaurant is your break-even point. Essentially, your break-even point is what sales you need for a certain period of time to not lose money, or “break even.” This is a financial calculation that can help you make critical staffing decisions as well as devise operational plans for your business.

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How to Show the Sparkling Cleanliness of Your Business to Reassure Anxious Customers

Ken Burgin

News about the spread of Coronavirus is not good, and people are starting to panic – we need to stand as islands of calm and true hospitality, while taking important precautions. It’s also time to take urgent management action to protect your profitability. You can stand out from the crowd by being spotlessly CLEAN and HYGIENIC. Here are some quick ways to make this obvious to customers.

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How Delivery Services Are  Impacting Restaurant Supply Chains 

Modern Restaurant Management

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. As the restaurant industry continues to evolve, we see the emergence of concepts like dark kitchens to meet the demand.

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OUR DAILY BREATH: LESSONS IN LEADERSHIP

Culinary Cues

There has never been a more important time for leadership – not the job title – the act of leadership and the positive actions of those who rise to the occasion. It is human nature for the vast majority of people to look to a person or persons to show the way, to set the tone, to be honest and to give hope through action. Each day brings more grave predictions for what is to come and in the midst of this we receive mixed messages from those who either hold the title of leader or exhibit leadersh

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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COVID-19 Restaurant Relief Programs

7 Shifts

Governments and hospitality organizations alike are banding together to help restaurateurs in need with relief measures and programs to alleviate some of the financial burden brought on by COVID-19. Below, you'll find a list of available programs in different regions available for restaurants. The 7shifts team will continue updating this resource as the situation evolves and new programs are rolled out.

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How to keep your food business going during the COVID-19 / corona crisis

Deliverect

As more cities and countries are implementing social distancing measures in an attempt to slow down the coronavirus outbreak, local businesses will feel the impact. Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses?

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Typsy chats with. Devin Loong

Typsy

Devin Loong is a busy man. The two-time Australia Brewer’s Cup Champion is currently running Ona Coffee ’s retail operations in Melbourne; preparing for the opening of their first Melbourne café; gearing up for his third Brewer’s Cup championship in March; and then the World Barista Championships in early April at the Melbourne International Coffee Expo.

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Guest Blog: It’s Time to Bring Your Alcohol Management into the 21st Century

Restaurant365

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management. So why is it that alcohol management is lagging?

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Hearty BBQ with a Heart: How Mighty Quinn’s Is Adapting

Modern Restaurant Management

Customer discounts and free sandwiches for healthcare workers are just two of the ways that the barbeque brand is showing its genuine care and appreciation for the communities it serves. The coronavirus pandemic has resulted in challenging economic times, especially for the restaurant industry. Mighty Quinn’s Barbeque has certainly felt the pinch.

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OUR DAILY BREATH: CHEFS & OPERATORS – KEEPING YOUR TEAM TOGETHER

Culinary Cues

This is another time when we can rely on what we know about human nature and what keeps people whole: physically, mentally, and emotionally. I once again turn to the wisdom of Abraham Maslow as a guide through this difficult time, a crisis unparalleled in modern times. Those of us in the restaurant industry are in shock at the speed and severity of destruction to the core of our businesses.

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[Data] The State of Restaurants During the COVID-19 Situation

7 Shifts

The restaurant industry is in flux, and many restaurateurs lack access to the information and resources required to make decisions about their business. 7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. Looking at the data inside the 7shifts labor management platform—from sales activity to staffing and communication—we see serious changes as restaurant owners struggle with reduced sales and increa