Embrace the Suck
MARCH 22, 2019
How has this year treated you and your restaurant? How has your quest to find staff been? If you are like the majority of restaurants, it’s been a big challenge. Here’s the bad news, it’ll probably will not get much better in the coming year. But don’t get all sad about it just yet. There are some innovative and creative ways to get new staff to come to your restaurant.
Focus POS
MARCH 12, 2019
In today’s competitive and data-driven environment, businesses of all types are discovering the benefits of the cloud. If you’re a restaurant franchise manager with multiple locations, coordinating all of your sales, labor, and other data from all stores can be a major headache. A point of sale (POS) solution that includes cloud-based reporting can make those tasks so much easier.
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Goliath Consulting
MARCH 2, 2019
What comes to mind when you hear there is an expected surge of over a million possible guests entering your city for a weekend event? Disbelief? Excitement? Anxiety? How about all three? Having weathered major city-wide events in the past (BCS bowl games, March Madness, even one weekend that merged two huge NCAA football teams, a NASCAR race, and a comic/anime convention) we learned to remain cautiously optimistic towards promises of large influxes of people into our city – you can’t always gues
Bar and Restaurant Coach
MARCH 16, 2019
The following guest post is from Frankie Merriam, Managing Partner at Olde Towne Tavern near Atlanta. Lost Opportunity: To Comp or Not to Comp— Tha t is the Question. You’re Doing It Wrong! At least that’s what my mentors told me when I was trying to grasp the concept of inventory and menu costing years ago. They spoke to me about seeing things from a different perspective.
Advertiser: Paycor
HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.
Open for Business
MARCH 12, 2019
Do menus sway diners? In May We Suggest: Restaurant Menus and the Art of Persuasion , cultural critic and art history professor Alison Pearlman explores the topic of menus. She delves into past research, visits restaurants and surveys 60+ restaurant menus to determine how menus influence the dining experience. Menus are powerful marketing tools. Although the book is not a business or restaurant management guide, there is a lot of wisdom in it for restaurateurs.
Restaurateur Connection brings together the best content for restaurateur professionals from the widest variety of industry thought leaders.
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Embrace the Suck
MARCH 11, 2019
I was very honored to be interviewed by Tony Chapman at the recent Restaurants Canada Leadership Conference in Toronto. Tony is a super dynamic speaker and host across mainstream media. His knapsack is filled with thirty years of experience, as an entrepreneur whose agencies developed award winning go to market and branding strategies across all industry sectors.
Future Food
MARCH 18, 2019
Recognising Disappointment - We eat with our eyes! Last week, I wrote about authenticity – how customers are looking for an authentic and positive food and beverage experience. This leads to the simple conclusion about the Business of Food: Retailers can only maximise sales and generate profit if the product is great. Sales are driven by satisfaction.
Sculpture Hospitality
MARCH 13, 2019
A visit from the health inspector can be stressful even if you stay on top of health concerns by following a proactive food safety plan and scheduling regular cleanings.
RanceLab
MARCH 22, 2019
Managing a restaurant is indeed a critical job for restaurateurs on a daily basis. The challenge is to perform consistently on an every-day basis with the same and sometimes more effort for better results. For performing efficiently and make the jobs simplified. Restaurant owners today are on the run mostly and therefore, to streamline their […].
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Notch
MARCH 12, 2019
Anyone who works in the restaurant business knows how tough it can be to make a living in an industry where profit margins tend to hover at only around 6%. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. Depending on the type of restaurant you run, it’s unavoidable that the cost of labor for all your staff will be one of your largest expenses — that’s true for most restaurants.
Thrive POS
MARCH 14, 2019
A delivery restaurant’s point-of-sale system is one of its most important tools. As with any tool, proper training and usage result in higher efficiency and more effective management. That being said, a tool is only as good as its operator. But is it worth the time it will take to train your staff?
Embrace the Suck
MARCH 22, 2019
So, what is your title? Are you a manager or a leader? Before you jump on the “I’m a leader bandwagon”, we should have a talk. You might be suffering from Leadership Delusion. It’s fairly common in this industry. We have a lot of preconceived notions about what a leader really is. Look up the definition of what leadership is and it’s a little vague: The action of leading a group of people or an organization.
Future Food
MARCH 5, 2019
Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. From our morning coffee to our brunch on the weekend. We are looking for the same thing – an authentic and positive food and beverage experience. Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate.
Advertiser: Paycor
Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.
Hot Schedules
MARCH 25, 2019
This blog was originally produced for Hospitality Technology. In the world of restaurants, managers look forward to many things… but restaurant inventory management is practically never one of them. It is probably safe to say that counting inventory is not as gratifying as nailing the perfect dinner shift, but it is a critical process in your restaurant operation nonetheless.
RanceLab
MARCH 29, 2019
Menu engineering is the practice of strategically planning your menu to maximize restaurant profits. A restaurateur can engage a menu engineer to identify the establishment’s most popular and profitable ingredients through a variety of design techniques. The entire process starts first by analyzing the items and understanding which ones are popular and profitable.
Notch
MARCH 5, 2019
In the digital age, it can be easy to overlook what might seem like an outdated restaurant practice: comment cards. But this easy-to-implement restaurant tool can still play an important role, not just in marketing your restaurant but in collecting important data that can help you better serve your guests. While restaurant comment cards are simple in theory, it actually takes some skill to execute this strategy well.
A Wine Story
MARCH 25, 2019
Curious about what dessert goes with Champagne, Sparkling Wine, or Bubbly? I love Champagne. And as much as I love Champagne, I love dessert even more! Though I am using the word “Champagne” here, you can apply the same dessert pairing concepts with Sparkling Wine or bubbly from many regions. This is as long as the signature “Champagne grapes” Chardonnay and Pinot Noir grapes are included.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Wasserstrom
MARCH 12, 2019
Instagram isn’t just for personal profiles anymore. Restaurants, bars, coffee shops, food trucks – foodservice establishments of all types and sizes are using it as a brand touchpoint. No need to switch from Facebook to Instagram since they both serve different purposes in the social media landscape. Facebook is still king of business updates – whereas […].
Ken Burgin
MARCH 31, 2019
The Australian Tax Office has released a long list of concessions that can be claimed by small businesses – worth checking and discussing with your bookkeeper or accountant. In addition, it’s worth relistening to these Profitable Hospitality podcast interviews on tax savings and concessions: Chris Wheatley on 10 Ways to Maximise Restaurant Tax Savings Amanda Fisher on Last Minute Tax Deductions to End the Financial Year Chris Green on Better Results from your Restaurant Bookkeeping.
Hot Schedules
MARCH 11, 2019
Around the 3rd Century B.C., a Greek philosopher created the idea of a simple machine. Its sole purpose was to increase output force by leveraging simple tools, like a lever or pulley. And by measuring the amount of increased force, we were able to identify the mechanical advantage of using a simple machine. We found, over time, that adding in the right tools into our personal and work lives made movement more intentional and powerful.
Smart Systems Pro
MARCH 28, 2019
Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Let me lighten that expectation and share with you what I’ve learned working with restaurant owners everywhere. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people.
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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.
The Restaurant Expert
MARCH 8, 2019
Comp vs void is an important distinction for restaurants and will impact your food cost. Watch this video to learn the difference between a comp vs void and why they’re used incorrectly all the time. Too many times people in restaurants use the terms comp and void interchangeably and the intention of what the action is becomes unclear. Restaurant employees just end up selecting whichever one they like the best, not caring what the impact is on the business.
Ordyx
MARCH 19, 2019
“Game changers that could redefine your restaurant” That is one big statement, but we know that the points discussed below play a role in determining the success or failure of your restaurant. As a restaurateur (or manager) it is easy to overlook the smaller-scaled details in your business because of the heavy load of work that comes with owning, managing and running a restaurant.
Notch
MARCH 12, 2019
Anyone who works in the restaurant business knows how tough it can be to make a living in an industry where profit margins tend to hover at only around 6%. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. Depending on the type of restaurant you run, it’s unavoidable that the cost of labor for all your staff will be one of your largest expenses — that’s true for most restaurants.
Wasserstrom
MARCH 5, 2019
March is upon us and with it comes a type of madness in the form of the NCAA Men’s Basketball Tournament. For 3 weeks at the end of March (and into April actually), the biggest sports story is the Tourney. Preparing your bar and/or restaurant for this event takes a little bit of planning. But […]. The post 7 Tips to Prepare Your Bar or Restaurant for the College Basketball Tournament appeared first on The Official Wasserstrom Blog.
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