June, 2022

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WARNING: Restaurant Culture In Crisis

Embrace the Suck

Interview Series: Brian Duncan of Down To Earth Wine Concepts. Here is another interview from The CONQUER Online Restaurant Summit with my friend Brian Duncan. Brian always has a unique understanding and view of the world. The topic for this talk was how Restaurant Culture is in Crisis. Donald Burns: Hey, welcome to the Conquer Online Restaurant Summit.

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RE-THINKING THE NEIGHBORHOOD RESTAURANT

Culinary Cues

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? Why would I choose to support a locally owned restaurant? Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States.

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Trending Sources

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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

Whether you want to call them ghost kitchens, dark kitchens, cloud kitchens, or something else, there's no denying that this new model has exploded in popularity these past few years. While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off.

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Why the Shift Experience Is 2022’s Answer to Staff Retention

Modern Restaurant Management

After a tumultuous few years, hourly workers across industries, including hospitality, continue to feel the strain of the pandemic. From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Now more than ever, business owners must actively support their employees to increase morale, job satisfaction, and staff retention.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Addressing deforestation in coffee production

Perfect Daily Grind

Sustainability continues to be a major focus across the coffee industry, specifically in coffee production. Among the many environmental issues in the coffee sector is deforestation. There is a significant knowledge gap about deforestation in coffee production, which naturally leads to a number of misconceptions about when, where, and how much deforestation is driven by coffee production.

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Does A Bar Inventory Spreadsheet Work?

Sculpture Hospitality

Whether you’ve been researching bar inventory management systems for a while now, or are just starting out, the first option you’ll likely gravitate towards is a spreadsheet. Spreadsheets are an inexpensive and seemingly easy-to-use tool for managing your bar and restaurant inventory. But do they really work?

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WHY THE SCHOOL OF HARD KNOCKS IS IMPORTANT

Culinary Cues

For me, some of the most important tools for life were gained in the kitchen. They were gained when I had to wake up at 4:00 a.m. to be in the kitchen by 5:00. They were gained when I worked on my feet for a ten- or twelve-hour shift. They were gained as I worked over a cherry red flat top range, sweat pouring down my back. They were gained working with people whom I had to depend on, people from all kinds of backgrounds: ethnic, educational, race, gender, and age.

Education 404
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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 1.

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Restaurant Retention: How to Keep Employees Happy

Modern Restaurant Management

During the Great Resignation of late 2021, staggering numbers of employees left their jobs in search of new opportunities. Lack of opportunity, low pay, difficulty with childcare, and feeling disrespected at work were amongst a wide variety of factors listed as motivators. Amongst those who left their workplace, one-fourth of those were in the hospitality industry.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Using software and data to improve performance in coffee shops

Perfect Daily Grind

Technology has never been so prominent in the coffee industry. Over the past few years, the increasing use of data has helped producers, roasters, and baristas to not only improve coffee quality, but to also make their operations more efficient. By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience.

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Daily Harvest Pulls French Lentil and Leek Crumbles Following Reports of Serious Illness

EATER

Daily Harvest Crumbles promotional image. | Daily Harvest. Consumers are claiming the company’s new plant-based protein sent them to the hospital In late April, Daily Harvest — a celebrity-backed food brand that’s popular on social media for its ready-to-blend smoothies and other frozen foods — announced the launch of its plant-based protein line called Crumbles, which come in walnut and thyme and French lentil and leek varieties.

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What is a Bar / Beverage Inventory App?

Sculpture Hospitality

Running a bar or restaurant can be a seamless process, when you have the right tools to support you and your team. A bar inventory app is one of those tools and can be an incredibly effective way to manage your bar’s inventory.

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THE IMPORTANCE OF THE SECOND OLDEST PROFESSION

Culinary Cues

Setting aside the challenges of today, it is important to recognize just how instrumental the restaurant business is to society and how significant the role of cooks and chefs. I feel privileged to come from a lineage of restaurateurs, and although not chefs, they represented a taste of this importance. Throughout history it has been the cook and the restaurateur who have given a spark of hope and life to even the bleakest of times.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Franchise Compliance Guide: Laws + Agreements

7 Shifts

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Franchise compliance is one of the biggest considerations when entering into and running a franchise business, as failing to follow federal and applicable city/state laws could result in serious consequences.

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Five Casual Dining Design Trends Worth Replicating

Modern Restaurant Management

While restaurants saw sales plummet during the height of the pandemic, Americans proved how much they were looking forward to dining out again once vaccination rates rose and positive COVID cases started to fall. By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. And things are only looking up for the industry.

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How can coffee shops handle a busy rush?

Perfect Daily Grind

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. For some, this can happen on a weekly or monthly basis; for others, it is a daily occurrence. Even for more experienced baristas, busy rushes can be stressful to manage – especially if you need to focus on making sure that you are consistently serving high-quality coffee.

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Why Your Restaurant Needs Innovative Inventory Optimization Tools

FreshCheq

The need to stay on top of everything in your restaurant and bar business can feel overwhelming. But, it doesn't have to be. Did you know that today's technology can enhance your restaurant and bar's operation and customer satisfaction through proper inventory planning?

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Much Inventory Should A Restaurant Carry?

Sculpture Hospitality

There’s nothing worse than having to eighty-six a popular menu item. Not only is it frustrating for chefs and kitchen managers, but it can also have a huge effect on customer satisfaction, leading to lost customers and negative reviews.

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Abruzzo: Cantina Frentana

A Wine Story

Cantina Frentana. When most wine lovers think of Italy, red wine like Nebbiolo and Sangiovese typically come to mind. Yet the red Montepulciano grape is king in Abruzzo, a charming mountainous region bordered by the Adriatic sea. Historically – and even today – much of the wine is produced by cooperatives. In 1964, Emidio Pepe helped put Abruzzo on the quality map what may be called his “Burgundian” approach to terrior, low yields, and gentle pressing.

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How to Develop a Successful Franchise Advisory Council (FAC)

7 Shifts

What do site visits, paperwork, and meetings have in common? They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy. That's why many franchisors rely on a franchise advisory council (FAC). These groups provide actionable insights and recommendations from those who spend their days in the thick of it.

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Best Practices to Prevent Theft in Your Restaurant

Modern Restaurant Management

Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. That totals between $3 and $6 billion annually. There are all kinds of different types of restaurant theft, ranging from food and inventory, theft at the register and checkout counter, external grease theft, time theft and employee product theft.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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Understanding the self-serve coffee machine market

Perfect Daily Grind

Around the world, convenience is now a key purchasing factor for many coffee consumers. Over the past few years, demand has been growing for coffee that is easy to prepare and high in quality – and we’ve subsequently seen a rapidly-growing market for self-serve coffee machines emerge. It’s believed that the first coffee vending machine was invented in the US in the late 1940s, which ground and extracted hot coffee to order.

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Is a POS Really Worth the Investment?

Restaurant Engine

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

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Podcast 19: Developing Restaurant Managers for the Digital Age

Ken Burgin

Management is a lot more than carrying a big bunch of keys and covering the roster. A massive increase in operational complexity makes the manager role more demanding, and also more effective if the data available is harnessed accurately to show real-time results. Ken Burgin interviewed Liz Perkins from The Hospitality Company on this very interesting topic – she has a background as a chef and business owner.

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The effect of employee treatment on the guest experience

Typsy

Employee experience may be more linked to customer and guest experiences than most business executives would ever imagine. One statistic shows that companies with great customer experience ratings have more engaged employees at a rate of 1.5 times than their less-successful competitors. Facing data like this, every hotel manager and hospitality industry leader should consider how the treatment of their own employees comes back to affects their client and guest experiences.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali