February, 2021

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The American Restaurant 2022 (Post Pandemic)

Culinary Cues

Ah…now is the time for everyone to start speculating about what the restaurant business will look like when all of this craziness is over. Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe.

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Surprising Ways that Tech Can Help Evolve Your Restaurant

7 Shifts

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. It’s a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast.

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6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

For most of its existence, restaurant marketing focused on a single goal: getting more people through the door. How can you convince a customer to come to your business and spend money on your food? That all changed in 2020. Technological advancements and changes to the industry brought on by COVID-19 flipped the focus of restaurant marketing on its head.

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How Restaurants Evolve in the War for Talent in 2021 and Beyond

Modern Restaurant Management

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind. Outside of adapting new technologies to tackle ordering and delivery, one area that is evolving and showing great promise is in the war for talent.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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DoorDash 101: the essential guide for restaurants

Deliverect

Since its inception in 2013, DoorDash has become one of the biggest players in on-demand food delivery in the United States. The American food delivery service is currently available in over 850 cities across America, Canada and Australia, and has one of the largest market shares in the US food delivery industry. Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services.

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ONCE UPON A TIME THERE WAS A TAVERN

Culinary Cues

Every year, a significant number of new restaurants open and almost as many close their doors for good. It is, that spark of “I have a great idea for a restaurant” that drives many people towards the leap into entrepreneurship – a leap that too many are unprepared for. Nevertheless we have always been blessed with choice when it comes to finding a place to eat.

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How to Buy a Restaurant: An Ultimate Guide

7 Shifts

So you want to open a restaurant. Maybe it’s to take your grandmothers’ recipes to the masses. Maybe you want to share your love of tacos with the world. A place to call your own, perhaps? The dream of opening a restaurant is held by many, and it hasn’t been sullied by the pandemic. Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020.

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How to Reach Local Customers and Grow Your Restaurant Business on Nextdoor

ChowNow

Now more than ever, it’s important for local restaurants to establish an online presence. Bringing your restaurant into the digital space not only builds credibility, it also helps attract more customers. In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine.

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AI, COVID and the Acceleration of Digital Transformation for Restaurants

Modern Restaurant Management

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It’s also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Common Hourly Payroll Mistakes and How to Avoid Them

Hot Schedules

Blog. Common Hourly Payroll Mistakes & How to Avoid Them. Learn how payroll processing mistakes can hurt your business. H andling payroll in a hospitality or retail business is a complicated and often thankless task. But it’s incredibly important to get it right, because payroll processing mistakes can hurt your business in more ways than one. Sure, there are the obvious (and numerous) compliance requirements outlined by the Fair Labor Standards Act (FLSA), but payroll errors can also rippl

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Why Successful Bar Inventory Requires Both Tech and Expert Support

Sculpture Hospitality

Taking bar inventory can be time-consuming and frustrating. Yet most hospitality businesses are still using inefficient and ineffective manual spreadsheets to complete their bar inventory management.

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DON’T SETTLE FOR MEDIOCRITY

Culinary Cues

It would be difficult to find a more sinister, demoralizing, harmful, or self-destructive word than mediocre. Mediocre sucks the lifeblood out of an individual or an organization – it is the dark side of the moon, the harbinger of discomfort and pain, and the salt in the wound that saps your energy and leaves you hardened and embarrassed. Am I over-dramatizing it – maybe, but then again – maybe not.

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How Beechwood Doughnuts Streamlined Their Operations to Make 10,000+ Doughnuts A Week

7 Shifts

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. From paper schedules and lineups around the block, to 7shifts and delivery-only doughnuts, it’s safe to say that Beechwood has evolved a lot in recent years—mostly thanks to COVID.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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‘We’re Reclaiming Beer Because It’s Ours’

EATER

The overwhelmingly white image of beer culture erases a much longer, far-reaching narrative of Black brewing. In a 1995 article in the Journal of Black Studies , Kenneth Christmon describes an interaction between the French ethnographer Marcel Griaule and a Dogon elder and priest named Ogotemmeli. Griaule, who was doing work in Mali, told Ogotemmeli that he was confused by the occasional ramblings he had heard from older, apparently drunk men who repeated what he believed to be a curious phrase:

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How the Pandemic Has Forever Changed the Way We Eat

Modern Restaurant Management

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5 billion from the same period in 2019.

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??3 “Secrets” For Remote Wine Tasting You’ll Love

A Wine Story

Can Remote Wine Tasting Kits Save the USA Wine Industry? According to the Silicon Valley Bank’s Wine Division 2021 State of the Industry report, restaurants and tasting room sales made up about 43 percent of the average USA winery’s sales prior to April 2020. Government issued shelter-in-place orders, closing both channels. Wineries scrambled to replicate the in-house winery experience online to stay financially solvent.

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What is Your Restaurant Culture? 3 Reasons Why an Authentic Restaurant Culture Keeps Staff and Guests Engaged

Goliath Consulting

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. So what do we mean by culture? And what does it mean to have a great one? In this article, we define culture as a set of guiding or shared organizational values that define behaviors and a restaurant’s operations.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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A CHEF’S MANIFESTO – 2021

Culinary Cues

An exercise that I have found to be really helpful is to occasionally state/re-state what you believe in as a chef. Every now and then this can serve as a “checks and balance” activity to keep you on the right path and assess where and why you might have strayed from those “stakes in the ground” that are important to your core. This is also a great comparative process to use when seeking a new career opportunity – a chance to note if taking a different position aligns with your beliefs or if it

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How to Set Up Online Ordering for Restaurants

7 Shifts

If you weren’t thinking that much about online ordering before, you definitely are now. The habits of diners have changed, and our approach to off-premise along with it. The easiest way to get your food out there is by partnering with a third-party delivery app. While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business.

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The Toxicity of Restaurant Kitchens Is Exactly Why I Never Reported Abuses

EATER

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. For decades now, the dining public has understood restaurant kitchens to be tough places to work.

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Digital Marketing Tips to Attract More Valentine’s Day Diners

Modern Restaurant Management

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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How Restaurants Can Support Employees During COVID-19

Next Restaurants

By Adrian Johansen, Contributor. The arrival of the COVID-19 pandemic turned our lives upside down. In an instant, we lost our normal ways of life in exchange for lockdowns and safety guidelines. This unfortunate series of events was especially bad for the restaurant industry as it could no longer allow for large groups of paying customers. The good news is, as the new year continues, we are beginning to see a light at the end of the tunnel.

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Making Sense of the $120 Billion RESTAURANTS Act of 2021 and the $25 Billion Restaurant Rescue Plan

Restaurant365

Many news outlets have been referring to a $25 billion RESTAUARANTS Act, but no such act exists. This timeline will help to clarify the confusion between the $120 billion RESTAURANTS Act and the $25 billion Restaurant Rescue Plan. June 15, 2020: The Real Economic Support That Acknowledges Unique Restaurant Assistance Needed to Survive Act (RESTAURANTS Act of 2020) was introduced in a previous session of Congress and was passed by the House but was not voted on by the Senate.

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MOMENTS LOST

Culinary Cues

How did it happen that we drifted apart. In so many cases no room for a start. We live in a world closed off to so much. Where neighbors and friends are kept out of touch. What you believe, what I believe limits what, who, when, and where. Think about common ground – how would we dare. The house next door seems miles away. The people inside think different than us.

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7shifts Audio Series 001: Preston Junger on opportunity for restaurants and the evolution of restaurant technology

7 Shifts

For restaurants, 2020 was a year full of challenges. In 2021, we are looking ahead with an eye towards growth, and evolution. We sat down with 7shifts' very own Preston Junger to chat about opportunities for restaurants and how restaurant technology is evolving for the inaugural episode of our interview podcast. Here are just some of the highlights from the full episode, available on Spotify , Google Podcasts , YouTube , and wherever you enjoy podcasts.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Pizza Babka Is All Over Instagram Right Now. Bill Clark Is Why.

EATER

Hunter Abrams /courtesy Bill Clark. The former MeMe’s Diner chef and co-owner explores whimsical recipes in his newsletter that makes cooking fun again If you were frantically searching through mentions and scrolling past videos of people making “pizza babka” a couple of weekends ago, you weren’t alone. It seems like everyone has suddenly been brushing garlic butter over golden-brown loaves stuffed with cheese and pepperoni: It’s a perfect viral dish, really, an effortless fusion of two comfort

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How to Schedule Social Media Ads to Run When People Are Hungry

Modern Restaurant Management

Facebook and Instagram are powerful advertising tools for any restaurant wanting to reach people in their community or tourists traveling through their area, whether to increase indoor dining numbers or, in today's climate, driving more pickup and curbside orders. With many options available to restaurateurs to advertise the social posts one option which is often overlooked or is simply unknown is what we call dayparting, the ability to schedule a post or ad to run on set days and within set

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A guide to coffee culture in Medellín

Perfect Daily Grind

Located in a narrow valley between two Andean mountain ridges, the Colombian city of Medellín is a thriving metropolis that is home to more than two and a half million people. Thanks to its temperate, pleasant climate, it is also known across Colombia as la ciudad de eterna primavera , or the City of Eternal Spring. Like many cities across Colombia, Medellín has a strong coffee culture, from the bitter, intense tinto served on street corners to its rapidly-growing range of specialty coffee shops

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