MRM EXCLUSIVE: Enhancing Operational Visibility in Ghost Kitchens
Modern Restaurant Management
APRIL 6, 2022
Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator. In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept.
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