Sun.Feb 27, 2022

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Podcast 11: What Can Disney Teach Us About Hospitality Systems & Service?

Ken Burgin

If you haven’t experienced a Disney theme park or travel adventure, you have heard about the amazing service and carefully designed experiences they produce. How can hospitality operators of any size learn from the Disney approach to customer service, and create some of that magic in their own venue? In this podcast, I’m talking with Michelle Pascoe, a Customer & Team Retention Specialist in the hospitality industry.

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The top 10 blogs of 2021

Typsy

Last year, 2021, was a year of inspiration, change, and most importantly growth. We know that the past two years have been tough on hospitality but we’re already seeing the industry looking ahead and finding ways to come back stronger. From training ideas to developing menus and bartending tips to writing a hospitality resume, our readers have been sourcing new ideas to bring to their guests.

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