Modern Restaurant Management

AUGUST 3, 2021

As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. Not only is there a ripe opportunity to attract formerly takeout-only customers for in-person dining, but an opportunity to enhance customer experience for all customers and differentiate from the competition.

Customer Experience 212

Customer Experience Email Marketing Social Media Online Ordering 212

Ken Burgin

AUGUST 3, 2021

You’re probably heard of NPS or Net Promoter Score, a simple measurement of how likely people are to do business with you again. Another way to measure your business is with the Net Easy Score or NES. Based on work by Sue Barrett , it looks at all the ways your business is easy , or difficult , to deal with. Here’s a version for restaurants, cafes and foodservice.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

AUGUST 3, 2021

The employee shortage might be temporary, but there are ways that your business can attract talent now and retain a competitive advantage in the future. There are more jobs than ever before, yet restaurants are struggling to attract employees. The number of workers quitting their jobs in April reached new highs of four million, with 5.6% of restaurant workers quitting their jobs.

Hiring 208

Hiring 2024 Recruiting 2018 208

Ken Burgin

AUGUST 3, 2021

You’re probably heard of NPS or Net Promoter Score, a simple measurement of how likely people are to do business with you again. Another way to measure your business is with the Net Easy Score or NES. Based on work by Sue Barrett , it looks at all the ways your business is easy , or difficult , to deal with. Here’s a version for restaurants, cafes and foodservice.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Modern Restaurant Management

AUGUST 3, 2021

The Paycheck Protection Program (PPP) program provided the relief many companies needed to stabilize their financial position and see them through the pandemic-created economic crisis. The capital was intended to help business owners pay employees, pay outstanding rent and other bills, and invest in reopening and getting back to business. The PPP program offered 5-year loans carrying a 1% interest rate making it some of the lowest cost financing small businesses were able to find.

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Small Business 2019 2020 Operations 216

Gastro Gays

AUGUST 3, 2021

Dublin’s only five-star “Urban Resort”, The InterContinental (formerly The Four Seasons) is set in the leafy but still-central, well heeled neighbourhood of Donnybrook on two acres of manicured gardens.

Hotels 52

Hotels Fine Dining Travel Bar 52

The Restaurant Manifesto

AUGUST 3, 2021

Protecting the welfare of our guests is a fundamental responsibility of the service industry. The post Restaurants Requiring Vaccinations Isn’t Controversial, It’s Hospitable appeared first on The Restaurant Manifesto.

Hospitality 136

Hospitality 136

Restaurant Technology Guys

AUGUST 3, 2021

We’re nearly a year and half into the COVID-19 pandemic and restaurants—one of the hardest hit business types have yet to fully recover. But one relatively new company has a solution. The post How a Unified, Mobile Ordering App Can Help Restaurants Recover Faster appeared first on Restaurant Technology Guys.

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Mobile Ordering Ordering Technology Blog 112

EATER

AUGUST 3, 2021

Bloomberg via Getty Images. On this episode of Gastropod , hosts Cynthia Graber and Nicola Twilley explore THC’s growing role in how and what we eat In July, Eater editor-in-chief Amanda Kludt announced our exciting new collaboration with Gastropod , the award-winning and endlessly informative podcast about the science and history of food. Today we release the first fruit — or bud?

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Entertainment Education Information Food 117

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Foodable

AUGUST 3, 2021

Listen to "63. Beef, Gyros, and Silver Plates" on Spreaker. On the last episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Nick Vojnovic , the president of the Little Greek franchise, to explore brand building and how businesses have shifted since the onset of the pandemic. Little Greek specializes in fresh, grilled Greek cuisine.

Franchise 52

Franchise Franchising Catering Small Business 52

EATER

AUGUST 3, 2021

Molly J. Smith / EPDX. Although Oregon restaurants can serve customers inside without mask or vaccine requirements, some Portland food businesses have decided to stick to takeout and outdoor dining, hoping the delta variant begins to subside [link].

Outdoor 110

Outdoor Serving Food 110

Gastro Gays

AUGUST 3, 2021

Looking for a five-star hotel near Grafton Street in Dublin?

Hotels 52

Hotels Travel 52

EATER

AUGUST 3, 2021

Dumplings cooked in milk are one of the easiest ways to jazz up frozen dumplings. | James Park. Pan frying, steaming, and boiling are just the beginning The first thing I see when I open my freezer is a stack of frozen dumplings. Whether they’re round and filled with kimchi or square and stuffed with chives, they always come in handy when I want to eat well with no effort.

Serving 97

Serving Food 97

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Restaurant Clicks

AUGUST 3, 2021

Rum is fermented and distilled molasses or sugar. It has a long history of being served as a medicinal drink and a ration in Navies. Dark Rums can add a burst of flavor to anything. The best dark rums can give you vastly different tasting experiences. . What Makes a Rum Dark? There are not a lot of rules about what makes rum dark. People use the term to describe any rum with a dark brown color.

Specials 119

Specials Take-out Reservations Pricing 119

EATER

AUGUST 3, 2021

Steve Pfost/Getty Images. The citywide mandate may be the first of its kind in the United States [link].

Dine-in 106

Dine-in 106

EATER

AUGUST 3, 2021

Chris Gorman/Getty Images. [link].

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EATER

AUGUST 3, 2021

Michael D Edwards/Shutterstock. New York City is the first to require proof of vaccination for indoor dining. It’s time for other cities to do the same. On August 3, New York City mayor Bill de Blasio announced the U.S.’s first citywide mandate requiring proof of vaccination for indoor dining. If we ever want to move beyond the pandemic, this should become a mandate in every city.

Dine-in 102

Dine-in Hospitality Government Hiring 102

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

EATER

AUGUST 3, 2021

A resident of Klong Sai Pattana amidst the palm tree fields in southern Thailand. The global thirst for palm oil has never been more ravenous. Caught between it and a multigenerational war on Thailand’s poor are the farmers of the Southern Peasants’ Federation, who simply want a piece of land to call their own. It was the morning of February 11, 2015, when Somrudee Boonthonglek first saw the two men outside her shop.

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Government 2014 Food Truck Agriculture 115