How to Carefully Handle Customer Complaints
Indoor Media
JANUARY 28, 2021
With more and more people shopping online, this year has meant a slew of returned products, damaged goods, and unhappy customers. Sometimes, these outcomes are simply out of your control. But at other times, maybe something really did go wrong on your end — and that’s okay. It’s important to be honest with your customers, and when it comes to online feedback, this task can be very daunting.
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