Ken Burgin

AUGUST 17, 2021

A good Trivia Quiz is a great way to lift the spirits and stretch the brain, and in the time of Covid lockdowns, it’s also an excellent way to stay connected with customers, staff and friends. I’ve had a lot of success with them recently, using a Trivia to train staff in a new business product – an otherwise very dry subject. Technical details had to be learned, and there’s a limit to how much you can ‘teach’ adults when they’re not excited by a subject.

Training 158

Training Sports Customer Service Events 158

EATER

AUGUST 17, 2021

Image courtesy of HBO. Every service worker is just one a **e customer away from losing their minds On Sunday, HBO Now released the finale of The White Lotus , Mike White’s irreverent-yet-poignant series about the machinations and dramas of a luxury hotel in Hawaii. [Spoilers to follow.]. As it turned out, the box of human remains being carted onto the airplane in the first moments of the premiere was never really the point of the series.

Hotels 98

Hotels Customer Service Book Back of House 98

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. With such simplicity, you would not need waiters to manually take orders and direct them to the kitchen.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Ken Burgin

AUGUST 17, 2021

A good Trivia Quiz is a great way to lift the spirits and stretch the brain, and in the time of Covid lockdowns, it’s also an excellent way to stay connected with customers, staff and friends. Staff Training : I’ve had a lot of success with quizzes lately, using a Trivia Quiz to train staff in a new business product – an otherwise very dry subject.

Training 78

Training Sports Entertainment Events 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Culinary Cues

AUGUST 17, 2021

Late summer and early fall are very exciting times for chefs. Summer heat is winding down, the colors of autumn are beginning to highlight trees and plants, and gardens are presenting kitchens with some of the most dynamic fruits and vegetables to grace restaurant menus. Over the next few weeks – Harvest America Cues will highlight five of those ingredients that offer robust flavor, loads of versatility, and a seasonal presence that can change the focus of a chef’s menu.

Uniforms 473

Uniforms Seasonal Menu Café Entertainment 473

Gourmet Marketing

AUGUST 17, 2021

The travel industry has shifted and reshaped forever following the COVID-19 pandemic. There have been innovations that have risen because of necessity but are likely to stay around forever. Surveys from industry leaders like Tripadvisor indicate an enthusiasm among travelers to get back to traveling and visiting loved ones, both domestically and internationally.

Travel 92

Travel 2021 Tourism Hotels 92

Restaurant Clicks

AUGUST 17, 2021

Anaheim, California has so much to offer for both tourists and residents alike. When you are in Anaheim, you are only about 45 minutes away from Los Angeles and under 10 minutes from Disneyland and California Adventure. You are also roughly 40 minutes away from Huntington, Newport, and Laguna beach! All the friends and family-friendly amenities are right at your fingertips when you are in Anaheim.

Back of House 78

Back of House Reservations Online Ordering 2014 78

Gourmet Marketing

AUGUST 17, 2021

In the food service industry, it’s important to utilize every tool at your disposal to stand out from the competition. OpenTable is a reservation management system that has many great features to help you easily manage your food service business, including shift planning, guest profiling, reporting and analytics, and online reservations. While OpenTable is the #1 tool for generating online reservations, it’s not the only restaurant management system out there.

Loyalty Program 52

Loyalty Program Reservations Online Ordering Website Management 52

Restaurant Technology Guys

AUGUST 17, 2021

Join Jeremy and Micha Magid the Co-Founder and CEO of Mighty Quinns BBQ. Learn the lessons they have learned building a brand and growing a BBQ brand in NYC. Check them out at Mighty Quinn’s BBQ | Cooking the Old School Way (mightyquinnsbbq.com). The post 124. Restaurant Technology Guys Podcast Ep. 124 – Mighty Quinns BBQ appeared first on Restaurant Technology Guys.

Technology 112

Technology Blog 112

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

AUGUST 17, 2021

Ryan Fleisher. Chef Jiyeon Lee of Heirloom Market BBQ draws inspiration from traditional Korean dining and flavors [link].

Marketing 137

Marketing 137

Gastro Gays

AUGUST 17, 2021

This is a paid post, created in collaboration with The Burren Smokehouse It can be argued that the best crops grow in the fertile land around the East of Ireland.

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Restaurant Clicks

AUGUST 17, 2021

Austin, Texas is a fantastic city full of life that we’ve had the absolute pleasure of visiting quite often, and one thing we always make sure to partake in during our time there is the incredible Sunday brunch scene around the city. If you’re looking for a fun way to unwind, relax, and generally avoid thinking of the impending workweek, then bottomless brunch in Austin is exactly what you need to take your mind away with fabulous food and drink.

Online Ordering 78

Online Ordering Café Reservations Food Order 78

The Wine Knitter

AUGUST 17, 2021

Read my latest story for Santé Magazine. Click the link below. ​[link] Until next time. ​Cheers! Penina To leave a comment or if you have an inquiry, please contact me at wineknittercomments@gmail.com.

Magazine 78

Magazine 78

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

AUGUST 17, 2021

Over the years, tech companies like Apple, Facebook, and Google have released privacy updates without most restaurant marketers thinking twice about how they impact their ad strategies. So, as a restaurant marketer why do you need to pay attention to this iOS14 update ? In short, Apple’s iOS14 update will give Apple users the option to opt-out of data sharing whenever they download an app.

Social Media 209

Social Media Advertising Download Marketing 209

Cheetah

AUGUST 17, 2021

Reading Time: 4 minutes. As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. Besides, everyone could use a little fun this summer. Helping patrons and staff look and feel good with useful restaurant merch is the best way to boost spirits.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Foodable

AUGUST 17, 2021

Listen to "Smarter Digital Ordering | Season 4, Vol. 8: Bite" on Spreaker. In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Brandon Barton , the chief executive officer of Bite , to explore digital hospitality and improving the online ordering process. “We see an incredible amount of information that we’re helping restaurants to take and learn about their guests, and then personalize ordering experi

Ordering 98

Ordering Guest Recovery Online Ordering Hospitality 98