Tue.Jul 30, 2024

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How Text Analysis Helps Restaurants Identify Customer Issues

Modern Restaurant Management

Restaurants receive huge amounts of feedback from customers — in survey responses, via social media, on review sites, and more. This unstructured feedback — text responses about your restaurant — holds valuable insights into what’s going right or wrong at your locations, all of which drives repeat visitors, retention, and loyalty.

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Buca di Beppo closes 13 underperforming restaurants

Restaurant Business

The Italian casual-dining chain said the locations struggled to recover from the pandemic and other market pressures.

Casual 325
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17 Essential Restaurant Metrics Every Owner Should Know

ChowNow

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Understanding and monitoring key restaurant metrics can help your management team make informed decisions, improve your profitability, and ensure your restaurant’s long-term success. Let’s dive into some common restaurant metrics every restaurant owner should know.

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California fast-food restaurants charge higher prices, get fewer customers

Restaurant Business

New data from Revenue Management Solutions shows that price increases at fast-food restaurants are increasing at more than twice the national average. And traffic reflects it.

Pricing 311
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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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How Should a Food Worker in Your Restaurant Store Food Using FIFO?

Sculpture Hospitality

From crisp vegetables to perfectly aged steaks, the quality of your ingredients directly impacts the satisfaction of your customers. Today’s patrons want fresh dishes, and being the restaurant to serve them will keep them coming back for more.

Food 157
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Celebrity chef Daniel Boulud joins forces with Aramark on high-end catering company

Restaurant Business

Cuisine Boulud New York will operate out of a new kitchen in Manhattan, focusing on corporate catering, special events and more.

Catering 289

More Trending

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Outback Steakhouse to close 9 restaurants in Hong Kong

Restaurant Business

The steak chain will still have 10 outlets in the key market, which has been slow to bounce back from the pandemic.

Marketing 287
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Easily Sync Your Restaurant's Forecast Data Across Systems with New API

Crunchtime

Ensure all of your back-end systems have access to the same forecasting data from Crunchtime. Today, we are excited to announce our new Sales Forecasting API that helps customers easily move their forecasting data across systems, leading to more accurate demand planning and greater flexibility.

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Cult-Favorite Japanese 7-Eleven Sandos and Snacks Are Coming to America

EATER

Teriyaki rice balls, miso ramen, and more will be available at stateside 7-Elevens

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Why Two Leading Brands Took the Leap to a Unified Commerce Platform 

Qu

The Rise of Platforms in the Restaurant Industry: More Than Just a Buzzword The “platform” term has become more mainstream in the restaurant industry of late, as growing brands seek better integrated solutions with less complexity and technical debt. Along with the promise of streamlining operations, data, and guest experiences, platforms are poised to be the difference maker for large enterprise brands that have struggled to manage channel proliferation with dated tech and limited i

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Management Tips to Save Time from Start to Finish of the Day

Squirrel Systems

Running a restaurant is hectic. Your Squirrel system is built to make those daily management tasks easier, so you can focus on creating the best guest experience. Here are some features that will help streamline your day from start to finish. Start of the Day: Assigning section Starting the day off right ensures smooth operations for you and your team.

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Why Two Leading Brands Took the Leap to a Unified Commerce Platform 

Qu

The Rise of Platforms in the Restaurant Industry: More Than Just a Buzzword The “platform” term has become more mainstream in the restaurant industry of late, as growing brands seek better integrated solutions with less complexity and technical debt. Along with the promise of streamlining operations, data, and guest experiences, platforms are poised to be the difference maker for large enterprise brands that have struggled to manage channel proliferation with dated tech and limited i

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A Daiquiri for Every Mood

EATER

The 24 best Daiquiri cocktail recipes, including the classic and the Hemingway Daiquiri, plus frozen, clarified and Campari-spiked riffs.

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Restaurant loyalty app Blackbird launches payment network

Restaurant Business

Blackbird Pay will allow restaurants to process payments for a flat 2% fee. Customers can use it to pay at their leisure and split the check.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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How Chef Dawn Burrell Went From Olympic Athlete to Culinary Force

EATER

Houston chef Dawn Burrell details her journey from the world stage as an Olympian to the world stage as a top chef

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Starbucks' traffic declines continued last quarter

Restaurant Business

The coffee shop giant’s U.S. same-store sales fell 2% as its stores lost 6% of their customers. Same-store sales plunged in China amid a tough economy there and growing competition.

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The FDA adds more brands to a new alert for lead-contaminated cinnamon

The Salt

No illnesses have been reported in connection to the alerts. The FDA has recommended that manufacturers voluntarily recall their products.

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Elote corn ribs, revisiting Momofuku and the health risks of restaurant reviewing

Restaurant Business

Menu Talk: Pat and Bret dish on the latest food and drink trends and share an interview with Jacob Bickelhaupt, chef-owner of Konro in West Palm Beach.

Menu 289
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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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The People Who Feed America Are Going Hungry

EATER

Climate change is escalating a national food crisis, leaving farmworkers with empty plates and mounting costs This story was originally published by Grist and co-published with Modern Farmer. Léalo en Español. Standing knee-deep in an emerald expanse, a row of trees offering respite from the sweltering heat, Rosa Morales diligently relocates chipilín, a Central American legume, from one bed of soil to another.

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Batbox hopes to become the Puttshack of baseball

Restaurant Business

An eatertainment concept out of Mexico with a high-tech baseball simulator has won a $7.3 million Series A funding round to launch growth across the U.S.

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Yes, You Can Cook Tinned Fish in Its Tin

EATER

Lille Allen It’s cute, it’s practical, and it won’t kill you Kayla Moreno was looking for an easy recipe to share on TikTok when she remembered a post she’d seen the previous year for something called “oysters redneckefeller.” A spin on oysters Rockefeller, it called for adding hot sauce, lemon juice, garlic, and Parmesan to a tin of smoked oysters before baking the whole thing right in the tin.

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Panera Bread launches the ultimate 'Millennial Meal'

Restaurant Business

The fast casual merges two of that generation’s favorites into one promotion for National Avocado Day.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Which restaurant chains are struggling now? Look at their customers

Restaurant Business

The Bottom Line: Restaurant companies are losing customers at the moment. But some are still thriving. Those with more lower-income consumers are having the biggest challenges.

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Denny's resurrects a past traffic builder to stem its losses to home cooking

Restaurant Business

Sales fell even though prices increased 5%, so the family-dining chain is bringing back its old $2/$4/$6/$8 tiered menu. Franchisees also closed 15 units last quarter.

Pricing 270