Fri.May 13, 2022

Poor Customer Service: Lack of Staff is a Poor Excuse

Gecko Hospitality

A recent survey revealed that 55% of the workforce in the US have left their former jobs. Because of this, the term Great Resignation has become a part of our common language today. It is is currently impacting all aspects of peoples’ personal lives and business performances.

QSRs are Tapping New Out of Home Innovations for Full Funnel Growth

Modern Restaurant Management

Quick-serve restaurants (QSR) — a highly localized business — have long been using Out of Home (OOH) advertising as a prevailing channel for its historical effectiveness in brand building.

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Coffee News Recap, 13 May: Peru’s 2022/23 coffee production to exceed 4 million bags, Vietnam to replant 107,000ha of coffee trees by 2025 & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 9 May. Voyage Foods secures US $36 million in Series A funding round.

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Staff Working Longer To Keep Hospitality Afloat

Bizimply

Our data shows Hospitality employees are working around six hours a week longer than before the pandemic. The post Staff Working Longer To Keep Hospitality Afloat appeared first on Bizimply. Workforce Management

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Investing in Customer Experience Pays––Really Well

Discover why great customer experience is your restaurant's ultimate ROI. Download this free guide to learn how customer experience drives repeat business and profits, and how employee satisfaction affects customer satisfaction.

Col D’Orcia, A Name To Remember

The Wine Knitter

Gently rolling hills dominate the landscape of Tuscany, famous for its medieval towns, wine vineyards, striking cathedrals, and the birthplace of renowned artists such as Michelangelo, Botticelli, and Leonardo da Vinci.

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COMIC: One Sioux chef's attempt to reclaim Native American cuisine

The Salt

When it comes to North American cuisine, Indigenous foods don't typically come to mind. Chef Sean Sherman is changing that by serving food that celebrates and preserves his ancestors' Lakota cooking. Image credit: Chelsea Saunders for NPR

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Why You Need Smart Lighting In Your Home Office

Lady Boss Blogger

When you are a person who works from home, it is essential that you have good lighting in your home office. It is important to be mindful and smart when it comes to lighting your workspace.

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White House bolsters efforts to get baby formula into the hands of WIC recipients

The Salt

States have been asked to increase accessibility of baby formula for recipients of the low-income program. And the Food and Drug Administration is looking at ways to make it easier to import formula. Image credit: Rick Bowmer/AP

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A Pistachio Olive Oil Cake Recipe That Gets the Balance Just Right

EATER

Dina Ávila/Eater. Served with lemony whipped cream, it’s bright, easy, and perfect for spring In my opinion, olive oil cake is a dessert that’s surprisingly tricky to get just right.

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Think You're a Restaurant Customer Experience Expert?

Can investing in customer experience earn your restaurant higher revenue and repeat business? Test your know-how with HungerRush's quick, five-question quiz.