Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Never fear, the names have been changed to protect those that have a restaurant that sucks. Sidenote: If you just asked yourself the question, "Does my restaurant suck?".

Coaching 330

Coaching Email Marketing Communication Workshop 330

Culinary Cues

FEBRUARY 12, 2020

CHEF-to-CHEF, So.you made it! As a property chef you have reached one of the pinnacles of your career – having paid your dues and likely worked very hard in a variety of properties until demonstrating the right mix of skill, knowledge, experience, and temperament to hold the lead position in a busy kitchen. Congratulations! So.now what? With the title comes a basket full of new responsibilities and challenges that will likely weigh you down for years to come.

Education 312

Education Consumer Goods Training Back of House 312

Modern Restaurant Management

FEBRUARY 12, 2020

In 2018, Grubhub reported $5.1 billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press. Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. DoorDash, Grubhub and Uber Eats are among the most popular third-party ordering (“TPO”) platform services on the market, which tout online ordering and delivery solutions to restaurant owners across the country.

Ordering 140

Ordering Online Ordering Customer Service Customer Experience 140

Perfect Daily Grind

FEBRUARY 12, 2020

China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee consumption rates, with citizens consuming an average of just one cup a year. . While this might not sound promising, coffee consumption rates in China are growing at 30% a year, compared to an international rate of 2%.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Focus POS

FEBRUARY 12, 2020

As a restaurant owner or manager, you already know how important the decisions you make about your restaurant are to the overall success of your operations. However, are you making the best decisions, ones that will set you up for success, or are you unsure of how they will affect your restaurant? Leave the guesswork out of making decisions with the power of web-based reporting tools.

Loyalty Program 99

Loyalty Program Point of Sale POS Reference 99

Deliverect

FEBRUARY 12, 2020

Setting up a business in the hospitality industry comes with a big checklist of things not to forget. In addition to your restaurant’s concept, location and menu, there are a few technical aspects you need to think about, as well. One which certainly cannot be overlooked is the POS system. What is a POS system? A POS system , in full a "point-of-sale system", is the heart of a catering business.

POS 92

POS Point of Sale Restaurant Law Customer Experience 92

Restaurant Clicks

FEBRUARY 12, 2020

Opening a restaurant isn’t just about creating menus and investing capital. There are various licenses and permits needed to open a new restaurant legally. Before you can open a new restaurant, you’ll need to apply for and receive an assortment of state licenses and local permits. . Restaurant licensing differs state by state , so the process for getting restaurant licenses isn’t always the same.

License 79

License Food Truck Certification Restaurant Law 79

The Restaurant Group

FEBRUARY 12, 2020

Restaurant design is critical to the success of any food service establishment, yet it tends to be regularly disregarded. Nobody wants to spend all their efforts on the perfect menu, service, and training, just to have visitors leave due to a lack of waiting area, uncomfortable interior space, or excessively high levels of noise. Your guest’s first impression is paramount, they will have determined whether or not they like or love your restaurant brand within the first couple of minutes –

Design 78

Design Social Media Fine Dining Food Supply 78

Lavu

FEBRUARY 12, 2020

Any food service operator, including small- to medium-sized restaurants, need to measure some key performance indicators (KPIs). The dining industry is vast with many layers, and that makes it a fiercely competitive space. Developing a short list of KPIs is essential to beat back the competition, and, if it’s in your plans, grow your business. . Running an ice cream or frozen yoghurt parlor is very different from running a restaurant.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Xtra Chef

FEBRUARY 12, 2020

Explain your role at xtraCHEF. At xtraCHEF, I develop new business relationships and strategies, while helping to guide/develop others to do the same. What did you do before you came xtraCHEF? Hospitality management system sales. I like xtraCHEF much better. What do you love about xtraCHEF? I love our great team at xtraCHEF. The dynamic nature of the industry attracts creative problem solvers to the team and we’re always identifying and promoting new leaders internally.

Hospitality 78

Hospitality Technology Management Management 78

Dot It

FEBRUARY 12, 2020

Valentine’s day is just around the corner, and what better way to show someone you love them than with food. Luckily for you, the following restaurants are serving up Valentine’s day food specials. These limited time offers only come around once a year, so take advantage of these deals and while spending time with a [ ] The post 8 Restaurants Serving Heart-Shaped Food on Valentine’s Day appeared first on Dot It.

Serving 52

Serving Food Specials Marketing 52

360Training

FEBRUARY 12, 2020

Repeat customers are so valuable. Not only do regular customers spread the word of your restaurant’s amazing food and service, but for your business, repeat customers are less expensive than new customers. After all, to reach new customers you need to spend time and money to market your restaurant. . However, maintaining a group of repeat customers can be a challenge.

Food Safety 78

Food Safety Customer Service Email Marketing Training 78

Transact

FEBRUARY 12, 2020

Valentine’s Day is both a day to look forward to and a day to dread (as a restaurant manager, that is). Yes, more diners mean more income–which is always a good thing. But it also means more stress for your team as you try to deal with the Valentine’s Day dinner rush. If the customer has a bad night because your team can’t get it together, you’re not just ruining a meal.

Back of House 89

Back of House Equipment Social Media Customer Service 89

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

RGU

FEBRUARY 12, 2020

52

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Next Restaurants

FEBRUARY 12, 2020

By Brandon Leibowitz, Contributor. Digital marketing has become universal with almost every business finding ways to use this to their advantage. And restaurants are no exception. By implementing SEO to your restaurant’s website , you can look forward to higher in-store sales, increased footfalls, and better chances of being found online. And with 46% of Google searches being local , you might want to give SEO a try to gain exposure.

SEO 98

SEO 2020 Online Ordering Sports 98

RGU

FEBRUARY 12, 2020

52

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RGU

FEBRUARY 12, 2020

52

52

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management