Mon.May 01, 2023

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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

Team management is a top concern for restaurants these days. 37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. One in five operators report reducing labor costs as one of their main goals. Given the circumstances, restaurants are looking for better ways to attract and retain good talent. The pandemic pushed a lot of people out of the industry.

Hiring 195
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THE KITCHEN IS THE GREAT EQUALIZER

Culinary Cues

There are many reasons why I am so grateful for the decades I spent in front of a range. I could not think of a career more rewarding than being a cook and a chef. Those who are despondent or downright angry with the industry, and I know there are many, may not understand or appreciate my words, but I stand by them. One fact about the restaurant business stands out to me – something I have always appreciated: the kitchen is the great equalizer.

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Trending Sources

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

Insurance 181
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Why do specialty coffee brands care about consumer trust so much?

Perfect Daily Grind

For any successful consumer-facing business, building trust is key. Without this, you struggle to create long-term customer relationships and you can struggle to succeed. There are many reasons why building trust is essential, but perhaps the most crucial is that it increases brand loyalty. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Buzztime’s Ultimate Beginner’s Guide to Hosting an Awesome Trivia Night

Buzztime Business

Now it’s your turn to get in on the action with this 6-step beginner’s guide to hosting bar trivia… Step 1) Successful Trivia in Bars Depends on Answering 2 Critical Questions! The first step is to align your trivia event with your business objectives. To maximize the ROI of trivia in bars likes yours, answer these questions first: Question 1: What day and daypart needs TLC?

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Buzztime’s Ultimate Beginner’s Guide to Hosting an Awesome Trivia Night

Buzztime Business

Now it’s your turn to get in on the action with this 6-step beginner’s guide to hosting bar trivia… Step 1) Successful Trivia in Bars Depends on Answering 2 Critical Questions! The first step is to align your trivia event with your business objectives. To maximize the ROI of trivia in bars likes yours, answer these questions first: Question 1: What day and daypart needs TLC?

Bar 78
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Red Robin fills out C-suite with marketing, development chiefs

Restaurant Business

New CMO Kevin Mayer comes from BJ’s, while Chief Business Development Officer Jason Rusk has spent 25 years at Red Robin. The chain also hired an interim chief people officer.

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Buzztime’s Ultimate Beginner’s Guide to Hosting an Awesome Trivia Night

Buzztime Business

Now it’s your turn to get in on the action with this 6-step beginner’s guide to hosting bar trivia… Step 1) Successful Trivia in Bars Depends on Answering 2 Critical Questions! The first step is to align your trivia event with your business objectives. To maximize the ROI of trivia in bars likes yours, answer these questions first: Question 1: What day and daypart needs TLC?

Bar 78
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Will surge pricing lead to a surge in revenue?

Restaurant Business

Technomic's Take: Many restaurant operators are considering dynamic pricing strategies. They should tread carefully.

Pricing 121
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How to Finance a Ghost Restaurant Start-Up

The Rail

By Damon Shrauner, Contributor Venturing into the restaurant business is a daunting task. It takes up a lot of your time and financial resources and requires detailed planning. However, recent trends suggest that ghost restaurants are a unique and low-cost opportunity for investors looking to enter the food industry or existing operators looking to expand their business into other cuisines.

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Driving Ops Excellence: 5 Lessons from Burger King

Crunchtime

John Zurovchak is a seasoned training executive specializing in corporate training, curriculum development, adult learning, and LMS administration. His experience spans prominent brands like Charlie's Village, Wendy's, WhatABurger, Popeye's, and most recently, Burger King. As Sr. Director, Ops Training, John effectively leverages his experience to optimize processes and improve programs.

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Chipotle wants to celebrate Cinco de Mayo with First Timers

Restaurant Business

This year's promotion taps users of the new event-planning platform Partiful, with BOGOs designed to bring in people who have never tried Chipotle before.

Events 95
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Boost your bottom line: Proven tactics for skyrocketing beverage sales in 2023’s inflationary climate

Rocket Fuel

This article is the first in a series of five articles to promote Delaget’s  2022 QSR Operational Index – an annua l report that shares stats and figures from over 6,000 QSR locations for sales, costs, employees, loss, and customer experience.  Quenching a Thirst for Profits With 2023’s inflationary climate making margins tighter than ever, QSR franchisees and operators must get creative to stay afloat.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Your Home Deserves Custom Matchbooks

EATER

Party favor websites allow you to make custom, vintage-inspired matchbooks and match boxes. | J.D.S/Shutterstock Just like at your favorite restaurant, you can offer cute, custom matches as keepsakes As catalogs like The Matchbook Diaries , Oh, What a Match! , and Matchbook Project can attest, the custom restaurant and bar matchbook has long been a coveted keepsake for a certain type of diner.

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Mastering Multi-Channel Sales: A Comprehensive Guide for QSR Operators

Rocket Fuel

This article is the second in a series of five articles to promote Delaget’s  2022 QSR Operational Index  – an annua l report that shares stats and figures from over 6,000 QSR locations for sales, costs, employees, loss, and customer experience.  In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead.

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Fat Brands names two replacements for CEO Andy Wiederhorn

Restaurant Business

Ken Kuick, the CFO, and Rob Rosen, EVP of capital markets, will become co-CEOs of the franchise brand operator on Friday.

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The One Key to Making More Profits and Working Less

Embrace the Suck

If you’re an owner who wants to make more profits and work less, then you’re in the right place. I have a big fat warning for you, though: what you’re about to read won’t be easy. The truth is that you have the ability to make more profits and work less. It’s there; just waiting for you to grab it. It’s your choice whether you want to reach out and grab it or not.

Take-out 307
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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Here's how many restaurants Subway closed last year

Restaurant Business

The fast-food sandwich giant slowed its rate of closures in 2022 but still shuttered 571 U.S. restaurants. It has the lowest number of restaurants since 2005.

2005 115
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Kim-Joy’s New Recipe-Filled Graphic Novel Is About More Than Cute Bakes

EATER

Turtle Bread is available in e-book format May 2. | Ellis Parrinder In “Turtle Bread,” the “Great British Bake Off” alum’s first foray into fiction, a shy woman joins a baking club Kim-Joy is wearing heart-shaped sunglasses indoors. She says she gets migraines from the harsh lights in the office she’s sitting in, so she brought them to protect her vision, and why wear plain sunglasses when they could be heart-shaped?

Book 98
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Maple & Ash owners accused of misusing PPP funding

Restaurant Business

Partners in the high-grossing restaurant are back in court to battle charges from investors who say they are owed millions. Maple & Ash owners call the charges "futile attempts to gain publicity.

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176. Restaurant Technology Guys Podcast Ep. 176 – Brass Tap and Beef O’ Brady

Restaurant Technology Guys

FSC Franchise Co. is the industry-leading franchisor behind Beef ‘O’ Brady’s and The Brass Tap, with over 180 locations across the United States. Beef ‘O’ Brady’s, with 143 locations in 21 states, is a family sports pub concept that provides the perfect atmosphere for friends and families to watch the game and grab a bite. The Brass Tap, a craft beer bar and entertainment venue with 40 current locations in 16 states, is known for extensive localized brewery offerings, specialty cocktails and pre

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Menu innovation revs up at Subway, Portillo's and Outback

Restaurant Business

Mother’s Day rocks at Cracker Barrel and Bonefish; Black Bear Diner and Charleys get cheesy; Another Broken Egg kicks off summer; and top menu news from Jimmy John’s, Baskin-Robbins and more.

Menu 93
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Cookbook celebrates the tradition of Gullah Geechee cuisine

The Salt

An 89-year-old first-time cookbook author, Emily Meggett, celebrates the cuisine of South Carolina's Gullah Geechee community and its African and Southern traditions.

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Pizza Hut is bringing cheesesteak to the menu

Restaurant Business

Sirloin steak is a new option for the chain’s pizza and handheld Melts for a limited time.

Menu 99
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Pandan Your Way to a Better Tropical Drink

EATER

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program