How Restaurants are Evolving Labor with Third-Party Delivery in 2021
7 Shifts
JANUARY 14, 2021
The restaurant industry will look back on 2020 as the spark that changed how it does business. The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining?
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