Being Short Staffed Is No Excuse for Poor Customer Service
Modern Restaurant Management
NOVEMBER 4, 2022
It has been a rough two-plus years for the restaurant industry. Devastated by COVID, indoor dinning coming to an abrupt ending, employees being laid-off, others put on reduced schedules, and way too many restaurants closing. Even now, as pandemic numbers are reduced and diners are returning, inflation, the cost of food and worries of a recession are ominous warning signs.
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