Here’s Why Your Restaurant Should Use SMS for Curbside Pickup

The New York Times has a theory on the popularity of curbside pickup: people miss going to restaurants and stores. Picking up curbside gives them a reason to get out, even if they never leave their cars. Beyond an excuse to leave the house, it’s also convenient, no-touch, and safe. Restaurants across the country are adding and expanding their curbside services out of necessity, and consumers have started using them more, also out of necessity.

It’s a practice that’s here to stay, too: a survey of over 1,000 consumers found that 87 percent want restaurants to continue offering curbside pickup and other processes that limit the need for in-person visits.

It’s why we’ve seen a rise in restaurants looking to make the curbside experience more efficient, enjoyable, and unique. You can do this in several ways, but one straightforward and affordable way is to facilitate the entire process through text messaging. 

Why Should You Use Text Messaging to Manage Curbside Pickup?The…