Modern Restaurant Management

DECEMBER 17, 2024

A great example of this is McAlister’s Club MCA – designed to elevate the guest experience for loyalty members. Last year, Cut+Dry launched Yes, Chef, the world’s first AI tool specifically designed for foodservice distributors in the U.S.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JULY 10, 2025

That is why it is paramount to design training to start with product immersion, not protocol. Whether it is a franchise partner opening their fifth location or a general manager introducing new hires, you want the training experience to feel like it belongs to their specific brand environment.

Training 251

Training Loyalty Program Uniforms Franchising 251

Modern Restaurant Management

MAY 15, 2025

What do you look for in franchise partners and how do you support them? When selecting franchise partners, I look for individuals who are business-minded, passionate about health and wellness, and committed to upholding the standards of the brand.

Fast Casual 221

Fast Casual Food Franchising Franchise 221

Modern Restaurant Management

MAY 28, 2025

Supplier fraud could also be an issue with bad actors using fake invoices to confuse restaurant or franchise owners. It's no surprise that technology designed to help everyday users work faster also has very applicable use cases for bad actors looking to make their schemes more legitimate and convincing.

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

FEBRUARY 18, 2025

It was so well received that I ended up franchising it. Even the menu I created was designed to be simple so that a future, less experienced owner would never have to be under the thumb of a high-end, temperamental chef. One of my franchisees, Vincent Russo, taught me a lesson that changed the way I look at the restaurant industry.

Social Media 432

Social Media Book Back of House Take-out 432

Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. Wetherill took on about 50% ownership and they launched JBR Franchise Co., to franchise the bagel brand. “I made a bagel for my wife, because she asked me to,” he said.

Fast Casual 166

Fast Casual Franchising Franchise Leadership 166

EATER

OCTOBER 15, 2024

Though the restaurant still uses one gas range, Lyall said they run it just two to three times a week and designed their menus to do without it. For example, it helped Sonic burger franchise owner Spencer Hart install solar panels on the drive-in canopies at four of his Long Island locations.

Compost 284

Compost Food Equipment Waste 284

Modern Restaurant Management

DECEMBER 18, 2024

The Resilience of the Franchise Model The franchise model remains one of the best business structures in today’s restaurant landscape. The franchise model remains one of the best business structures in today’s restaurant landscape.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JULY 16, 2025

for franchise concepts. The industry has undergone a massive transformation: Design & Aesthetic : Restaurants now focus on curated, Instagram-worthy experiences that attract guests beyond just the food. Executing grand opening campaigns across the U.S. Lesson learned? Customization is key.

Marketing 474

Marketing Social Media Email Marketing Back of House 474

Perfect Daily Grind

JUNE 19, 2025

The investment will enable M7B to open 15 new franchised outlets, upgrade its central kitchen for cold brew and blended drinks production, and strengthen staff training programmes to maintain quality consistency across its growing network. Leeds, UK) Wed, 18 Jun – MOKAFÉ unveils its US franchise programme to expand into 30 states.

2025 127

2025 Café Events Sustainability 127

Perfect Daily Grind

JUNE 27, 2025

Other key event features include the Roasters Villages, Best New Product competition, Coffee Design Awards, lectures, workshops, CEO roundtable, and sessions about the “evolved” Q grader programme. This launch forms part of a master franchise strategy targeting 20 outlets by March 2026.

2025 113

2025 Workshop Events Point of Sale 113

Restaurant Business

JUNE 11, 2025

Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings. Huddle House brings it in Like Perkins, the rebrand at 270-unit Huddle House involves a new look, menu and restaurant design, with a bigger focus on off-premise. New restaurant designs will have a similar goal.

Fast Casual 177

Fast Casual Front of House Back of House Leadership 177

Restaurant Business

JUNE 17, 2025

All are company owned and there are no plans to franchise. Wishnow, a former Dunkin’ and Taco Bell franchisee, tapped menu consultants and brand builders The Culinary Edge to design a menu that falls somewhere between Salad and Go and Sweetgreen, price-wise. Side salads are designed for the car cup holder.

Fast Casual 154

Fast Casual Leadership Mobile Ordering Casual 154

Modern Restaurant Management

OCTOBER 10, 2024

In response, the company developed a new initiative aligned with its corporate culture and offering technical flexibility to accommodate individual franchises. The information gathered during this phase is crucial in driving the design of your program. Adult learners with diverse needs require a range of educational options.

Education 221

Education Loyalty Program Leadership Customer Service 221

Lavu

JUNE 20, 2025

Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem. Several franchise restaurants are already using them. If you’re worried about costly set-up expenses, the Lavu Kiosk system is designed for affordability and customization.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Paper Chase Accountancy

MAY 22, 2025

These revenue centers can include different sections of their business such as the dining area, bar, or even external sources like franchise disclosure documents. It supports franchise expansion through franchise disclosure documents and integrates with bookkeeping for restaurants and bars.

Cash Management 52

Cash Management Franchising Franchise Tip Distribution 52

Rocket Fuel

NOVEMBER 12, 2024

That means tracking key metrics, either through franchise-owned portals or with food delivery software that is specifically designed to facilitate easy analysis. You can designate a “delivery expert” for each shift, train them on order verification, and assign them to check bags before driver hand-off.

Delivery 52

Delivery Webinar Food Point of Sale 52

Focus POS

MARCH 2, 2023

If your restaurant doesn’t have a tech stack designed for your specific needs, you are experiencing more frustration than you need to. Scalability Is it your dream to scale up your business into more than one location or maybe even a franchise? Is your business running your technology, or is your technology running your business?

POS 78

POS Dietary Restrictions Front of House Back of House 78

Lavu

MAY 9, 2025

Built for ambitious restaurateurs, Lavu combines powerful tools with user-friendly design to simplify operations and boost profitability. Toast : Designed for restaurants, offering tableside ordering, inventory management, and a free starter plan with 3% payment processing. Thats where Lavu leads the way. sbb-itb-b95d74b 4.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

MARCH 11, 2025

– Dimitra O'Rourke, Broken Yolk Café’s VP of Tech and Franchise Support We’ve seen lasting change in the five years since the pandemic, still feeling the impact of the behaviors and actions of that time. Most widely felt is the labor epidemic.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Food Corridor

JUNE 23, 2025

Franchising with Heart (and Hustle) Trudy keeps her franchise model accessible, with low entry points and strong operational support. That franchise model includes more than layout plans and equipment lists. “I build shared kitchens in underserved areas—places where people were driving an hour just to find kitchen space.”

Franchising 64

Franchising Franchise 2025 Catering 64

Perfect Daily Grind

MAY 23, 2025

The chain will open at least ten new stores across North Scotland under a franchise agreement with MDM Group Enterprises, expanding its current 17 outlets and completing franchise coverage across all Scottish regions within five years. Vevey, Switzerland) Fri, 23 May – Gong Cha appoints VP of US non-traditional franchise development.

2025 63

2025 Guest Recovery 2024 Events 63

Qu

MARCH 28, 2025

David Ingenito GoTo Foods , Multi-Unit Franchise Owner Edge computing creates true operational resilience. Since 2020, Qu has been refining its Edge approach, creating a unified commerce platform specifically designed for the complex requirements of multi-unit restaurant operations. Qu is a stark difference from our previous system.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Modern Restaurant Management

MAY 19, 2025

His analysis covers key challenges from wage disparities and franchising implications to the vital role of technology in building a sustainable future for the industry. What is the potential impact on entrepreneurs interested in franchising, particularly in locations with wage compression and acceleration?

Franchising 251

Franchising Franchise Technology Pricing 251

Perfect Daily Grind

JUNE 6, 2025

Following its 2022 debut at Tbilisi airport, Costa Coffee has opened a new city outlet on Chavchavadze Avenue under a franchise agreement with Azerbaijan’s Sarda Group, signalling a broader push into urban locations. Paris Baguette will open its first locations in seven new US states and is seeking a master franchise partner in Mexico.

2025 63

2025 Pricing Café Events 63

Rocket Fuel

NOVEMBER 13, 2024

In fact, for one Wendy’s franchise , introducing EWA reduced cash-till theft by 80%. What complicates all of this is that these systems were not designed to work together, let alone seamlessly. It can also help reduce turnover by retaining employees who might seek a job with a competitor down the street that does offer EWA.

Employee Relations 52

Employee Relations Front of House Back of House Franchising 52

Restaurant Engine

MARCH 26, 2025

Restaurant Web Design, Made Easy. Whether youre a neighborhood caf or a multi-location franchise, focusing on the community around your front door is key to your long-term success. You want to actively solicit these on a regular basis and respond to all of them. See what so many restaurateurs are raving about.

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

Modern Restaurant Management

APRIL 1, 2025

First-party ordering isn’t just about cutting fees — it’s about owning the guest experience, building real loyalty and creating sustainable growth that boosts corporate and franchise value. For franchises, streamlined systems reduce onboarding time, lower training costs and make scaling easier.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Black Box Intelligence

JUNE 23, 2025

Recommended Starter Toolkit: A designated responder (or team) A library of templated snippets A clear escalation path for legal, HR, or franchise-specific issues Mining Gold from “Weird” Reviews to Stand Out Some of the most memorable reviews are the most bizarre or negative. From there, refine based on real guest feedback.

Management 52

Management Management Online Ordering 2025 52

Perfect Daily Grind

JULY 11, 2025

New York City, New York, US) Mon, 7 Jul – Starbucks advances US turnaround with new store design. Brussels, Belgium) Wed, 9 Jul – UK’s 92 Degrees expands franchise programme with Midlands partner. San Francisco, California, US) Fri, 11 Jul – India’s Blue Tokai signs Middle East master franchise deal.

2025 90

2025 Café Workshop Events 90

Modern Restaurant Management

DECEMBER 17, 2024

National restaurant chains provide many benefits to their franchise owners including, access to lower-cost capital, discounted pricing on food products and other supplies, strong brand recognition, and national marketing campaigns that drive business to the franchise.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

APRIL 25, 2025

When people think about restaurant success, they often focus on food quality, service or marketing. But theres another factor that can make or break a brand long before the first meal is served: real estate.

2017 251

2017 Sustainability Take-out Serving 251

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. In addition, the open and visible cook line kitchens are a new age design so that the patrons can see the preparation of food and the cooking process.

Design 539

Design 2021 Outdoor Brewery 539

Modern Restaurant Management

JUNE 17, 2021

MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. " Part of Famous Brands International, TCBY first opened in 1981 in Arkansas and currently has 250-plus franchise locations worldwide. New Design for Freddy's. Happy Birthday, TCBY. The company has 12 new U.S.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests. & State Rd. flip'd by IHOP.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. KFC Foundation Launches MyChange. ” Curry Up Now Adds Incentives LTO.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474