ChowNow

MARCH 28, 2025

Understanding How AI Works in Restaurants Lets get one thing out of the way: AI for restaurants doesnt mean robots taking over your kitchen or replacing your staff with machines. It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

The Rail

JUNE 6, 2025

3 Improve Technology for Accelerated Service Consumers value faster orders and payments made possible by adding or enhancing technology. People can order at their pace without waiting by using tablets or self-service kiosks. Kitchen display systems enable chefs to work faster and more precisely, which reduces errors and delays.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. KDS Integration : Streamline order preparation with allergen-specific alerts.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 30, 2025

Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. Then, you might want to consider offering order and pay at the table technology.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Lavu

NOVEMBER 29, 2024

Forecast Demand : Use sales data to predict future needs and order the right quantities. Automate Orders : Automatically reorder items when stock runs low, minimizing waste and emergency purchases. By analyzing past sales, seasonal trends, and supplier timelines, these systems create precise purchase orders.

Waste 78

Waste Inventory Food Point of Sale 78

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Those restaurants that make it are barely breaking the point threshold, with an average of 82 points.

Certification 221

Certification Fast Casual Government Front of House 221

Harbor Touch

MARCH 18, 2025

One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.

Management 148

Management Management Seasonal Menu Cash Management 148

Lavu

APRIL 17, 2025

It also streamlines the ordering process, ensuring that every ingredient is purchased and used with purpose. Controls Costs : Optimizes ordering and stock levels, avoiding unnecessary expenses. Improves Compliance : Ensures proper storage and food safety standards. Success stories highlight the impact of this technology.

Inventory 78

Inventory Food Waste Mobile Ordering 78

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Digital Ordering Systems If you are still scheduling shifts with pen and paper, 2020 is the year to change that.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Indoor Media

JANUARY 16, 2025

Your storefront, as is your social media, website, or delivery boxes, is essential. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. When your kitchen is running like a well-oiled (olive) machine, and your team is motivated to deliver their best, you create a foundation for consistent quality.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. Cleaning, packaging (to-go supplies), printing, menu, office, dining room, kitchen, office, event, rentals, uniforms, first aid, etc. Fixing kitchen equipment, HVAC systems, plumbing, refrigeration units, and general facility upkeep. Smallwares.

Point of Sale 90

Point of Sale License Insurance POS 90

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

MAY 5, 2025

Link third-party tools like QuickBooks for accounting, Uber Eats for orders, and your payment processor. Kitchen display systems : Send test orders to confirm proper routing. Delivery integration : Place a test order to ensure smooth operation. Receipt printers : Print sample receipts to verify functionality.

POS 78

POS Training Kitchen Safety Cash Management 78

Lavu

MAY 2, 2025

Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. This reduces the chance of errors or miscommunication.

Allergens 78

Allergens POS Management Management 78

EATER

MARCH 11, 2025

So I isolated myself at home, using Instacart for the first time to order vegetables and Gatorade. Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential. We ordered by QR code as deliveristas filed through for their orders. Didnt we?

Food Supply 221

Food Supply Outdoor Food Order Food Safety 221

Modern Restaurant Management

MARCH 4, 2025

Casual dining is on the rise, with spots like Chellas Arepa Kitchen (#5) in Lancaster, Pennsylvania and Cardelli's Italian Market Deli (#45) in Riverside, California offering budget-friendly options. Delivery Fraud Incognia released the Gig Economy Edition of its annual Frontline Report. billion Tequila/Mezcal sales up 2.9

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. Order Takeout Supplies You won’t be needing glasses, ceramic plates, or silverware for a while.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. We’ve seen entire states reopen and re-close in short order due to spikes in cases. So innovative chains are instead doubling down on the safer service option: takeout and delivery.

Innovation 558

Innovation Hiring Mobile Ordering Kitchen Safety 558

Modern Restaurant Management

APRIL 6, 2022

Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

JUNE 30, 2021

When drive thru, curbside, and delivery became the primary (or only) service models, and digital transactions soared, brands such as McDonald’s, Starbucks, and Domino’s didn’t need to build from the ground up, and instead focused on optimization. Delivery Reimagined. Contactless and Convenience.

Loyalty Program 508

Loyalty Program Mobile Ordering Kitchen Safety Customer Service 508

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

Guest Recovery 508

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 508

Front of House Kitchen Safety Food Back of House 508

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. You just ordered a burger, a side of fries, and a drink.

Travel 370

Travel Delivery Food Food Order 370

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The Main Course.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 8, 2020

With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Food Safety. Communications.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Modern Restaurant Management

JULY 21, 2020

Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. Automate to Capture the Upside of Curbside Pickup and Delivery. Plan Wisely. Protect Premises and Profits with Technology.

Kitchen Safety 465

Kitchen Safety Food Safety Front of House Technology 465

Modern Restaurant Management

JANUARY 13, 2022

Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

DECEMBER 30, 2021

Despite labor shortages, QR codes and digital ordering and payment relieve some of the burden by ensuring teams don’t have to be everywhere at once. Technology also allows for seamless delivery operations during colder months. Order Throttling. Key 2022 Challenges. Labor Shortages. POS Integrations.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Modern Restaurant Management

MARCH 16, 2020

and Canada through free delivery and marketing efforts.” “Efforts that promote drive-thru, takeout and delivery are important tools to help restaurants continue to serve consumers during challenging times." “These are challenging times for restaurants. .” " To learn more and register, click here.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585