Why Restaurants Should Prioritize Technology In 2023 Budgets

The post-pandemic restaurant industry has been continuously plagued by challenges. Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand. 

The pandemic saw a boom in contactless experiences: curbside pickup, mobile ordering, self-ordering kiosks, and QR code menus – all these solutions not only streamline operations but also give consumers more control over their experience and thus contribute to higher satisfaction levels. Now, consumers have come to expect this type of technology, and restaurants that refuse to embrace it will be left behind. 

As we saw throughout…