Remove Customer Service Remove Hiring Remove Training Remove Uniforms
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KITCHEN RESPECT

Culinary Cues

I see it through the eyes of the operator, the chef, the cook, server, and customer – it is a virus that continues to spread and grow exponentially. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.

Training 442
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Optimize Staff and Resources with Pre-Made Food Products

Modern Restaurant Management

As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. Additionally, there is a persistent gap reported between job openings in the foodservice industry and number of hires. Consistency is key.

Food 419
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307
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WHAT RESTAURANT OWNERS GET WRONG

Culinary Cues

Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation. Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Engage them and they will become your ambassadors.

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DO IT RIGHT

Culinary Cues

A restaurant cannot survive on attitude, service, and food alone – it must operate as a savvy business. Make sure that every part of your system aligns with consistency: purchasing specs, production, flavor profile, presentation, and service. Hiring is not something to take lightly. It’s all about your people.

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Employee Engagement Best Practices for Restaurants

7 Shifts

The people you hire to run your restaurant can make or break the business. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. They believe in what they do and therefore bring in higher profits by treating customers better and upselling.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. The objective for restaurants is to create more engagement and stay top of mind with customers, including when they’re not hungry.

2023 419