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‘Repurposed Spaces Offer Three Key Advantages for a Fast-Casual Brand: Cost, Time, and Customers.’

Modern Restaurant Management

With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. In more recent years, there's been a wider adoption of fast-casual concepts.

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The Marketing Value Combo: The Most Important Deal for Fast Casual Restaurants to Perfect in 2025

Modern Restaurant Management

For fast casual chains, competition includes usual suspects like casual dining and QSRs as well as c-stores and grocery chains who are ramping up foodservice offerings to capitalize on the trading down trend. Sitting in a pricing sweet spot, FCRs have an opportunity to win share from both QSRs and casual restaurants.

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. The simplicity and convenience of these payment methods will boost customer satisfaction and increase revenue by reducing checkout hesitation and encouraging higher spending.

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Downturn Dining Trends: Loyalty, Value, and Menu Innovation Are Key for Survival

Modern Restaurant Management

Fast food and casual dining are currently seeing higher traffic. Following up with Attest, Modern Restaurant Management (MRM) magazine secured further insights from Sam Killip, VP of Customer Success. Winning new customers is harder in this market so operators should lean into customer databases to leverage loyalty.

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Value Is the New Battleground for Loyalty

Modern Restaurant Management

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Diners are looking for a better overall experience, from streamlined ordering to more inviting restaurant environments. The survey of 1,500 U.S.-based

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Smarter, Faster, More Human: Why AI and Automation Are Transforming Restaurants

Modern Restaurant Management

Great restaurants provide great experiences, and great restauranteurs unfortunately spend many of the hours in each week doing activities that could (and should) be automated, rather than being able to use those hours focusing on what makes their concept or business exceptional.

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Check, Please… or Just Check Out? How Grocery and Convenience Stores Are Eating Into Restaurant Market Share

Modern Restaurant Management

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Customers spend a remarkable 21 minutes on average in its stores, according to The Hustle, indicating that Buc-ee's offers an experience, not just a super-sized drink for the road.

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