Should My Restaurant Start Offering Delivery?

Should I pivot my business model and start offering delivery?That’s the question on everyone’s mind lately, especially in light of COVID-19. Many restaurants across the United States and Canada have been forced to shut their dining areas, and lockdown. It’s important as a business owner, to explore all the options for keeping your business open.

But is delivery something you should pursue?

First question: before the current crisis, had you ever considered delivery for your customers? If not, why? There are some very valid reasons to avoid delivery, whether done in-house, or through a third party:

Your menu items spoil quickly, or need to be served immediately. You’re not set up for taking orders over the phone, or online. You’re worried about controlling your brand experience.These worries don’t go away just because we’re in the middle of a pandemic. In fact, a few more can be added to the list:

How do I keep my employees safe while out delivering? Am I able to keep…