Fighting Fast Food Fraud

Fast food fraud has seen a 45-percent increase in the last year or so, largely driven by a digital transformation sea change that has made these restaurants more vulnerable, according to data from fraud prevention company Forter. Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps. Unfortunately, the very same convenience that has been extended to consumers has also opened the door for bad actors.

To learn what restaurants need to know to better protect themselves from fraud, Modern Restaurant Manangement (MRM) magazine reached out to Doriel Abrahams, Principal Technologist at Forter.

Why is fast food fraud on the rise? Is there an idea that this is somewhat of a victimless crime?There are two factors that make fast food fraud so appealing to fraudsters. First, reward programs turn physical goods into digital goods that are easy to move around, have…