How to Regain Customer Trust | Modern Restaurant Management

The world is slowly reopening.Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. During shut-downs, many restaurants were forced to move operations to carry-out and delivery only, but as the world begins to reopen, restaurants will need to figure out how to rebuild customer confidence around indoor dining operations.

Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience:

Improve Air, Hand and Surface HygieneAccording to the CDC, the coronavirus is more likely to spread via airborne droplets. HEPA-13 portable air purifiers can be used to filter these contaminated droplets. When used in conjunction with proper air purifying systems, opening windows is another great way to improve indoor air quality by bringing in natural flowing air.

Although not as great, the risk of surface transmissions is still…

Chris Boyles

Chris Boyles is Vice President, Food Safety for Steritech. He is responsible for the regulatory, health department monitoring, and consulting functions within Steritech’s Brand Standards Business. He manages the design of special consulting projects as well as the technical design and implementation of food safety, workplace safety and operational service excellence assessment programs for major brands across the restaurant, food retail, foodservice and contract dining segments.

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Chris Boyles