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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

2024 was a year of experimentation with AI, with restaurants testing it on customer-facing interactions, like AI drive-thru ordering, with varying degrees of success. The 700+-store chain had a challenge with the amount of time it took to schedule an interview for a new applicant once the candidate had submitted their application online.

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Making Your Food Delivery Business More Sustainable

Modern Restaurant Management

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. From ordering on DoorDash to getting a massive delivery of fresh produce, we can all do our part to help. Fuel and e-commerce order management systems help streamline delivery routes.

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Can Your Food Delivery Business Be More Sustainable?

Modern Restaurant Management

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. From ordering on DoorDash to getting a massive delivery of fresh produce, we can all do our part to help. Fuel and e-commerce order management systems help streamline delivery routes.

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The Ultimate Guide to Local Restaurant Marketing 2025

7 Shifts

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. The good news is there are plenty of ways to engage in local marketing, both online and offline. Local restaurant marketing can help you reach your target audience more effectively.

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6 Holiday Ideas For Restaurants

SpotOn

With this information, you'll know how many employees to schedule and how many food supplies to order. Collect emails at every touchpoint, including reservations, loyalty sign-ups, digital receipts, and online orders. During this season, 77% of consumers say they use coupons/deals at restaurants.

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Restaurant Accounting Tips Made Simple: Expert Ways to Boost Profits in 2025

Lavu

This information can be transferred to an accounting journal, and later recorded in a general ledger for financial report preparations. However, you need to retrieve information from the team to ensure accurate information is recorded and accounted for. Make sure everyone is responsible for reporting the right information.

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Expanding Your Menu? 9 Marketing Tips to Get Dining Guests Excited

Restaurant Engine

You might consider teasing the launch with something new is coming, and as you get closer to the date, start releasing more information. 3: Update Your Website and Google Business Profile When customers visit your website and view your online menu , its often the first interaction they have with your restaurant. or Chefs Pick.

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