Modern Restaurant Management

DECEMBER 31, 2024

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. Workers in Los Angeles-Long Beach and San Jose-San Francisco earned the highest base wages at $17.12

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 1, 2025

American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Perfect Daily Grind

JULY 4, 2025

Georgius Audrey Teja from Indonesia is the 2025 World Coffee in Good Spirits Champion, Chen Zhuohao of China clinched the World Latte Art Championship, Thailand’s Chatchalerm (aka BOSS) took the World Cup Tasters crown, and France’s Charles Boyenval secured the Cezve/Ibrik Championship.

Pricing 77

Pricing Café 2025 2024 77

Paper Chase Accountancy

JUNE 6, 2025

The service’s reputation matters too, so it’s a good idea to check testimonials and reviews. Cost Efficiency : Outsourcing eliminates the need for full-time in-house accountants, saving on salaries, benefits, recruitment and training costs. A high level of professionalism and excellent customer service are also essential.

Cash Management 52

Cash Management Hotels Restaurant Law Hospitality 52

Paper Chase Accountancy

JULY 17, 2025

Human resources management plays a significant role too, overseeing recruitment, training, and employee retention. Good management practices ensure high-quality guest experiences, which in turn, boost profitability. This technique relies heavily on understanding, anticipating, and influencing consumer behavior.

Hospitality 52

Hospitality Management Management Tourism 52

Modern Restaurant Management

NOVEMBER 27, 2024

Optimizing for Off-Premise : With takeout and delivery sales continuously climbing, it’s clear that, even during a time of high inflation, consumers largely see takeout and delivery as a necessity, rather than a luxury. Technology is critical for efficiency and workforce management. 'Out-of-the-Box' Nearly 29 percent of U.S.

2025 221

2025 Loyalty Program 2024 Back of House 221

Go Hire- Restaurants

JULY 15, 2025

Recruiting with text messages requires compliance with the Telephone Consumer Protection Act (TCPA), a US Federal law, and best practices from the CTIA , a carrier trade association. Text Recruiting and HR Texting with employees and job seekers is rapidly becoming the fastest way to communicate with candidates and employees.

Recruiting 52

Recruiting Advertising Webinar Consumer Goods 52

7 Shifts

OCTOBER 28, 2021

Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success. Recruiting employees was the top concern in 2019 , before the COVID-19 pandemic rocked the restaurant world. Surprising? Make It Fast.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. The time-consuming and tedious process is driving away good candidates. Hiring is difficult enough.

Hiring 506

Hiring Recruiting Website Management Social Media 506

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. The Great Resignation is real and it’s hitting the restaurant industry hard.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

DECEMBER 29, 2022

Labor will remain competitive, but the relentless recruiting cycle and wage pressure has begun slowing down. If it helps you scale, it might be a good solution for some brands.” A likely recession in 2023 is already leading consumers to cut back on restaurant spending. The worst of the labor problem is beginning to ease.

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

NOVEMBER 24, 2020

It’s a good time to make sure you’re accounting for potential effects of the pandemic as you create next year’s budget. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. Leverage Marketing Strategy to Remind People You Exist.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

SEPTEMBER 25, 2024

It's no secret that finding and retaining good workers is one of the biggest challenges for QSR restaurants. To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students. .

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

SEPTEMBER 30, 2024

Consumer demands are changing at a rapid rate. Better Order Accuracy Equals More Satisfied Customers If a customer has a good experience at a restaurant, it will influence their decision to return. Data shows that order accuracy , fueled by improving technology, received top marks from satisfied consumers.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

DECEMBER 30, 2020

We have watched as the pandemic has gutted the economy, altered consumer behavior, and destroyed longstanding businesses essentially overnight. Over the past year, restaurants have had to evolve their communications to consumers with a sensitivity and transparency never before required around issues of safety and health.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

MAY 31, 2022

Big data may seem like a tech-savvy buzzword, but it's a hot topic of conversation for a good reason. There's no denying that manual restaurant reporting can be time-consuming. To stay profitable, restaurants must determine their cost of goods sold (CoGS). Everything nowadays is trackable.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

MARCH 3, 2023

The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. We all have good and bad days at work but typically find that the good outweighs the not so good. It’s all so overdone and not true of the majority.

Entertainment 419

Entertainment Back of House Consumer Goods Recruiting 419

EATER

JUNE 9, 2022

When I first saw a police recruitment poster that called to “Foodies, Gamers, Techies, Influencers” like the four horsemen of some Twitter apocalypse, I assumed it was a joke. police department, using subway advertisements to recruit New Yorkers to move south. A post shared by DC Police Recruiting Division (@joindcpolice).

Recruiting 274

Recruiting Food Truck Food Safety Food Supply 274

Modern Restaurant Management

FEBRUARY 27, 2020

The report is an authoritative look at the industry and its challenges and opportunities based on a range of national surveys of restaurant owners, operators, chefs and consumers. Consumers will continue to be the driving force in the economy, buoyed by a healthy labor market and strong household balance sheets.

2020 481

2020 Influencer Point of Sale Food Safety 481

EATER

MARCH 3, 2022

This rainbow-hued array of drinks is popping up all over the country not as part of a new tea shop chain, but associated with “nutrition clubs” with vague names like Good 2 Go Nutrition or Healthy Life Nutrition. The shakes were so good, the teas were awesome, and everything just seemed perfect.”.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. From 2023, consumer spending has been steadily increasing and is set to continue into 2025.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Virtual restaurants can cater to different consumers, expanding clientele.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

NOVEMBER 21, 2022

Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? I counted the minutes until the kids went to bed and I could make good on their parents’ offer: Eat whatever snacks you like. Too Good To Go, which launched in 2015 in the U.K. Too Good To Go, which launched in 2015 in the U.K.

Waste 324

Waste Consumer Goods Food Truck Front of House 324

Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. We wanted to build a business that we and our families would be proud of, and that also prioritized being a good employer.

Recruiting 449

Recruiting Compost Sustainability Consumer Goods 449

7 Shifts

DECEMBER 3, 2019

Since this is (at least) your second business, you should have written a business plan already, so we won’t bore you with the details of what a good business plan should contain. The most time-consuming part of preparing for opening is usually renovations and construction. Looking for a new source of capital this time around?

Franchising 368

Franchising Franchise Audits Point of Sale 368

Embrace the Suck

FEBRUARY 12, 2020

It’s only good for the consumer, not the business. Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? I’m not a fan of competition. Your goal should always be to dominate your market. Most people don’t know their numbers.

Coaching 337

Coaching Email Marketing Communication Workshop 337

7 Shifts

DECEMBER 27, 2019

Recruitment ($1,172.80): Expenses in this category are linked to the payroll spent on the person who is responsible for conducting hiring activities, like writing a job description and sifting through applications, and the costs associated with posting and advertising a job. Shift to a values-based hiring approach.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Sling

OCTOBER 30, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? Recruitment Strategies To Attract Top Talent. Meetups take a bit of organizing, but they are a great way to add new life to your recruitment strategies. 1) Consider Rehiring.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

NOVEMBER 19, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? Recruitment Strategies To Attract Top Talent. Meetups take a bit of organizing, but they are a great way to add new life to your recruitment strategies. 1) Consider Rehiring.

Recruiting 78

Recruiting Hiring Management Management 78

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MARCH 16, 2020

tariffs on goods from China. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Of consumers surveyed, 75% reported skipping a long line is the top reason they would use Order for Pickup. ports covered by Global Port Tracker handled 1.82 That was up 5.7

Mobile Ordering 306

Mobile Ordering Online Ordering Point of Sale POS 306

7 Shifts

SEPTEMBER 19, 2019

Common Restaurant Management Problems and Bad Habits Problem 1: Falling Into the "If It Works, It's Good Enough" Trap When you're juggling so many responsibilities, it's easy to settle into doing things a certain way—even if there's a better or faster way. If it gets the job done, why change it, right? Here are six: Track your food cost.

Management 284

Management Management 2019 Employee Relations 284