MRM Talking With: Author, Leadership Coach and Chick-fil-A Veteran Dee Ann Turner

6 Min Read By MRM Staff

"A company’s culture is its soul. It will define the way employees interact with one another and guests and has the potential to reach far beyond offices to touch and affect lives. A compelling culture will help a company fulfill its vision, while negative cultures are incredibly harmful and will ultimately limit the level of success an organization can achieve."Retirement has not slowed down Dee Ann Turner at all.

 

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., recently released a second book, Bet on Talent: How to Create a Remarkable Culture that Wins the Hearts of Customers. Her latest work is filled with principles and stories about how management must help people understand and adapt to the cultural beliefs of a great company.

Dee Ann TurnerIn this edition of Talking With, the Modern Restaurant Management (MRM) magazine author of one of our all-time top reads, discusses the importance of selecting and stewarding talent and…