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Fast food and casual dining are currently seeing higher traffic. That's why there's a 11 point difference between the genders when it comes to likelihood to have cut back on eating out (in the UK there's no difference). This means diners are more price-conscious than ever.
Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. By Joe Guszkowski on Jun.
Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
In the US, matcha sales have reportedly reached in excess of $10 billion over the past 25 years. They did roughly six months of sales in a little less than a month,” Mangan says. At least four manufacturers that Sazen works with are experiencing supply shortages over their “entire matcha portfolio” and have suspended sales.
If you visit a casual dining pizza chain near your office, you expect fast service and a good pizza at a consistent and affordable price. Consider: ● Restaurant operators maintaining one price point across all locations recognize a mere 65 percent of the potential gross profit benefit from price increases.
Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. What Are Restaurant Profit Margins?
billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.
It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. If you want to escape the guesswork and increase your monthly profits, you need to use menu engineeringit blends psychology, data, and clever design to help you sell more of your most profitable items.
Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. But thats only part of the picture.
On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities. Poor example: A fast-casual spot that breaks the menu into 12 categories—some redundant (“Wraps” and “Handhelds”), some confusing (“Buildables” instead of “Bowls”).
By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. “I I made a bagel for my wife, because she asked me to,” he said. She’s on time.
Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?
Its your chance to turn casual diners into consistent regulars, promote new menu items before they even hit the table, and build a real sense of community around your restaurant. For most operators, sending once or twice a month is a good starting point. But just building an email list isnt enough.
We were entering the saturated fast-casual burger space and knew we needed to make an impact. The Charlotte-based hospitality branding agency has a wealth of experience developing comprehensive hospitality concepts. In case you were wondering why they chose the name The Plaid Pengun, Haubenhofer tells the story.
Well show you how to leverage: Your local restaurant scene Your restaurants brand Your digital assets The community around you Then, reveal how to measure your marketing efforts so you can continuously refine your strategy and strengthen your connection with customers. Thats why a strong marketing strategy is the key to staying ahead.
Systemwide sales fell 5.3% All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management. But they have receded over the years.
And operators who don’t have one at all are missing out on a huge opportunity to tell their restaurant’s story, connect with new customers, and distinguish themselves from other restaurants in their area. A well-written restaurant About Us page builds trust, sparks curiosity, and even helps you show up higher in search results.
Knowing how to cost a dish is one of those “absolutely must-have” skill sets for restaurant owners. It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. It’s just part of the job. It’s the foundation of knowing your actual food cost.
In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. Something as simple as We appreciate your support!
Comprehensive analytics dashboard for insights into customer preferences and sales trends. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone.
It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? And then the company reported its first negative same-store sales quarter in five years. By Jonathan Maze on Jun.
Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. price point. But sales and traffic challenges more recently have resurrected the need for more value-based marketing. By Jonathan Maze on Jul.
So much data is generated at every point within a restaurant, whether fast casual or fine dining. ” Value-Driven Dining for the Modern Consumer – In a time when consumers seek out both quality and quantity, L&L continues to provide substantial portions at an accessible price point.
Here are some quick fixes: Point-of-Sale (POS) Systems: Modern POS systems simplify ordering and payment. By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Communication is hard when multiple locations can get teams and office spaces out of sync.
In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The
In-store sales at convenience stores hit a record $335.5 When it comes to value , three-quarters of c-store consumers said made-to-order food at c-stores is a good value, up 13 points from last year. And fast-food customers Convenience-store foodservice grew 5% last year and is expected to jump another 5.7% By Heather Lalley on Jun.
They turn casual diners into loyal patrons, driving growth and securing long-term success. There are different types of loyalty programs: Points-Based Rewards: Customers earn points for every dollar spent. Points can be redeemed for discounts or free menu items. Tiered Loyalty Systems: These programs have levels.
They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. By Joe Guszkowski on Jun. 23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party?
Guests get free food and operators gain a database of loyal customers, a tool for increasing sales, and a way to differentiate themselves in a competitive market. Or perhaps you run a casual dining restaurant , and you want guests filling tables beyond peak hours. These are popular with chain restaurants and fast casual restaurants.
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Over time, these registers became more advanced, and they morphed into becoming multi-use point-of-sale or POS systems for restaurants.
Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Prime costs.
Comp Sales -3.2% Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Decembers sales and traffic data may appear weak at first glance.
Comp Sales -2.5% Sales +1.9% +2.3% -4.5% -0.6% +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% Same-Store Sales Growth: Turning the Tide October’s same-store sales growth reached 0.5%. Segment Performance: Value-Driven Success The standout performers in October were the fast casual and quick service segments.
Monthly Restaurant Trends Review Out of the Box: June 2025 Same-store sales rose 2.0% Only three of the past 22 months have posted stronger sales growth results than June 2025. The weakest regions in sales growth border the southern edge of the country; the strongest? Comp Sales -0.9% Comp Sales -0.9%
Plus, since the system is cloud-based, these promotions sync automatically across all sales channels, including in-house dining and online orders. It tracks customer rewards points automatically and triggers personalized offers for key dates like birthdays or anniversaries.
Whether you run a quick-service restaurant or a casual dining spot, understanding the real cost of a kiosk system is essential to budgeting smartly and maximizing ROI. If you run a fast casual or quick service restaurant, you have the option of improving the customer experience by using self-order kiosks.
We covered sales, consumer trends, workforce challenges, and what to expect in 2025. Traffic & Sales: Momentum Slowing After Early Rebound The industry saw a three-phase cycle over the last 12 months: Early 2024: Marked by a slowdown. Q1 2025: A renewed slowdown, with comp traffic falling to -3% and sales growth down from 3.9%
Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Comp Sales -1.5% Bottom line: Black Box Intelligence data shows same-store sales growth for the industry at 1.1%
– Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.
Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% Comp Sales -2.2% Same-store sales growth was 0.3% during the first quarter of 2025, while Q4 of 2024 posted sales growth of 0.9%.
This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation. In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion.
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