Restaurant Business

JUNE 6, 2025

She will now oversee human resources, culture, legal, risk safety and security, internal audit, and facilities. The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. By Restaurant Business Staff on Jun. Blaze is now based in Atlanta. Have consumers moved on?

Fast Casual 139

Fast Casual Leadership Franchising Franchise 139

SpotOn

FEBRUARY 26, 2025

If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. Cleaning, packaging (to-go supplies), printing, menu, office, dining room, kitchen, office, event, rentals, uniforms, first aid, etc. That could simply be food sales , alcohol , and non-alcoholic beverages.

License 90

License Point of Sale Insurance POS 90

Lavu

MAY 30, 2025

Tableside tablets allow customers to easily customize their meals and send their orders directly to the kitchen where orders appear on a kitchen display system. A restaurant POS connects your pay at the table device to your kitchen. When a customer places an order, the order is immediately sent to your kitchen staff.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

MARCH 4, 2025

Casual dining is on the rise, with spots like Chellas Arepa Kitchen (#5) in Lancaster, Pennsylvania and Cardelli's Italian Market Deli (#45) in Riverside, California offering budget-friendly options. Cocktails remain a driving force in fine dining and polished casual venues, reinforcing their broad appeal across different segments.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO’s Restaurant OS has been adopted by top US-based and international hospitality operators, such as Eataly, Restoration Hardware, Eleven Madison Park, Laconda Verde, and Jean-George’s ABC Kitchen. The 2” X 4” label backs up the promise to diners that is scripted on the label design: “Sealed For Your Safety.”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

MAY 18, 2021

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. Delivering Success with Ghost Kitchens. So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

FEBRUARY 17, 2020

Low-key activities like this are a natural complement to casual dining and a draw for groups and families. They usually can’t see into the kitchen, so if the front of house is a mess they will probably assume the worst about your kitchen.

Customer Experience 495

Customer Experience Front of House Back of House Consumer Goods 495

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Embracing preparation and safety protocols as part of your restaurant's story. Seeking opportunities to create new, lasting rituals to signal safety, to claim new spaces and to innovate.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 13, 2020

. "First and foremost, restaurants need to address the obvious points about density and restrictions being put in place by local public officials, about cleanliness and safety and engagement. In today's world, safety is the third leg of the stool. Utmost care and attention is required today."

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Holsom by Yogurtland.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 “We want to do our part to to help ensure the safety and well-being of older adults during this difficult time, and Meals on Wheels America has the support system in place to reach seniors in need.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Modern Restaurant Management

MAY 28, 2021

Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago. Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 16, 2021

Contactless ordering and payment ensure safety, speed and accuracy, allowing waitstaff to focus on adding that personal touch when serving customers – all contributing to a healthier bottom line for businesses. pickup, delivery, drive-thru, ghost kitchens). pickup, delivery, drive-thru, ghost kitchens).

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

7 Shifts

SEPTEMBER 20, 2021

Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. Restaurant technology has seen innovation in the form of smart devices for the commercial kitchen. And a live Kitchen Display System can cut down on the back-and-forth with tickets and keep your line efficient.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

DECEMBER 21, 2020

Jockey Hollow Bar + Kitchen's Chris Cannon. Most of us go into the business under-funded and therefore not ready for a “rainy day” Something a lot less serious than COVID, such as hurricane damage or a kitchen fire, could put many permanently out of business. We learned how vulnerable an industry this is.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. This started years ago with the fast casuals, but everyone will start to adopt beverage innovation widely.

2024 332

2024 Loyalty Program Customer Experience Food Safety 332

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. 2024 could be a breakout year for fast casual restaurants. Consumers will no longer accept poor-quality food from fast food or fast casual restaurants.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. Gibbs, chief executive officer of Yum!

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

MAY 12, 2020

Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. Zuul Studios works with restaurants and real estate owners to leverage their existing brand equity and kitchen infrastructure into digital, delivery-forward businesses.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. 2 – Food Safety Concerns Hurt Restaurants Most. Also, distrust of food safety practices at restaurants may make consumers wary of returning. Consumers don’t want to have to guess.

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. Ascend Hospitality Group held the grand opening of Real Famous BBQ, a fast casual prototype and brand evolution of Famous Dave's Bar-B-Que, part of the BBQ Holdings family. CPK Heads North.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 150

Management Management Front of House Back of House 150

7 Shifts

AUGUST 20, 2024

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Casual restaurants Casual restaurants have lower turnover because they typically offer a more relaxed dining experience, with customers spending more time at their tables.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221