Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

Definition 282

Definition Loyalty Program 2025 Fine Dining 282

Modern Restaurant Management

JANUARY 17, 2025

" While dining out, GLP-1 users skew their dollar spend toward quick-service restaurants, but they shift toward grocery foodservice, casual dining, and midscale restaurants during their first year on the medications, the report found.

Beverage 410

Beverage Magazine Education Retail 410

Modern Restaurant Management

MAY 9, 2025

Introduction: The Charm of French Bistro Culture At the heart of French bistro culture lies an effortless charm that transforms dining into something personal and profound. Unlike larger, formal dining establishments with starched linens and sprawling menus, bistros offer a relaxed intimacy that swaps stiff elegance for a warm, lived-in feel.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

APRIL 9, 2025

After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. Consumers, especially younger generations, are making dining decisions based on a brand’s environmental impact.

Loyalty Program 251

Loyalty Program Franchising Franchise Fast Casual 251

Restaurant Business

JULY 2, 2025

Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. Joe was like a mad scientist in the innovation lab,” added Sarah Kear, CMO of 52-location Condado Tacos. “We

Fast Casual 234

Fast Casual Beverage Back of House Leadership 234

Modern Restaurant Management

JANUARY 22, 2025

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. For customers, 3D design tools allow the creation of warm and interactive dining spaces since restaurant operators can try different seating arrangements.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

JULY 16, 2025

Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. The agency has grown from a one-woman operation to a team of nine with clients across the U.S. “That’s the difference. .” The service industry truly saved my life.

Marketing 474

Marketing Social Media Email Marketing Back of House 474

Modern Restaurant Management

MAY 15, 2025

Over time, I transitioned into the fast casual space, where I now lead Fast Fresh Brands, which includes Bee Healthy Cafe and Nature’s Table. What sets us apart is our commitment to offering healthy, fresh meals in a fast-casual environment that doesn’t feel niche or exclusive.

Fast Casual 221

Fast Casual Food Franchising Franchise 221

Modern Restaurant Management

JULY 14, 2025

We didn’t imagine it would one day lead to owning a café, and certainly not to creating a fine dining restaurant within that same space. After the morning rush, the space sat virtually empty, and Tracie saw an opportunity to maximize its potential. ' Preparing the café for evening dining presented real logistical hurdles.

Fine Dining 251

Fine Dining Café Small Business Fast Casual 251

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

FEBRUARY 27, 2025

innovative and unique marketing strategies and 3. Miami-based brand I Heart Fries teamed with Artist, Athlete, Activist, Celebrity Influencer Dylan Gonzalez to launch an international franchise expansion effort. “I Heart Fries is a restaurant concept that combines a variety of delicious international foods in one place.

Franchising 221

Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JUNE 11, 2025

All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. Perkins and Huddle House are classics of the family-dining genre.

Fast Casual 177

Fast Casual Front of House Back of House Leadership 177

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Qu

JUNE 16, 2025

Kiosks Are Coming for Fast Casual Here’s a stat that might surprise you: 62% of brands are using or rolling out kiosks in 2025. While QSRs lead at 80%, fast casual is catching up quickly. The takeaway: “Kiosks are coming to fast casual. Here are the highlights from the webinar conversation: 1.

Fast Casual 52

Fast Casual 2025 Casual Loyalty Program 52

Restaurant Business

JUNE 25, 2025

Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. News leadership Fast_Casual Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

Leadership 213

Leadership Fast Casual 2025 Casual 213

Future Food

NOVEMBER 27, 2024

Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

DECEMBER 31, 2024

For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In this post, we explore the game-changing tools redefining restaurant success. This generation has grown up with video, gaming, and technology.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. What Are the Best Practice Awards? The Best Practice Awards are special honors. These restaurants work hard to be the best, and it shows.

2025 52

2025 Fast Casual Fine Dining Casual 52

The Restaurant Group

JANUARY 26, 2025

The competition in the restaurant industry is fierce, with countless dining options available. Loyalty programs offer dining rewards, creating a bond between customers and your business. They turn casual diners into loyal patrons, driving growth and securing long-term success. Customer retention becomes vital for success.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

Restaurant Business

JUNE 13, 2025

Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Members help make our journalism possible.

Operations 208

Operations Leadership 2025 Fast Casual 208

Restaurant Clicks

MAY 6, 2025

The casual dining atmosphere, along with options for takeout and delivery, makes it a convenient choice for both locals and visitors. Whether you’re dining in or ordering out, Smoke N Bones BBQ provides a hearty and delicious barbecue experience in the heart of St. Barbecue holds a special place in Missouri’s food scene.

Seasonal Menu 78

Seasonal Menu Back of House Fast Casual Sourcing 78

Restaurant Clicks

APRIL 30, 2025

Martin’s stands out because it sticks to tried-and-true methods while still providing a comfortable, casual experience. South Carolina is known for its deep roots in barbecue culture. Across the state, small towns and cities alike are home to spots that have been serving slow-cooked meats for decades.

Sourcing 78

Sourcing Back of House Customer Experience Bar 78

Restaurant Business

JUNE 12, 2025

News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. 12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. Photo courtesy of Coco Robotics Here come the delivery robots. Sign up here.

Delivery 175

Delivery Leadership 2025 Advertising 175

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. Special events have become a big reason for going out, making unique dining experiences more important than ever. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Black Box Intelligence

DECEMBER 10, 2024

For example, Torchys Tacos earns rave reviews for its innovative flavors, while In-N-Out continues to shine for its simple yet high-quality approach to fast food. These include exceptional service, premium ambiance, and consistency in delivering elevated dining experiences. while Full Service restaurants averaged 4.3.

2024 52

2024 Fast Casual Customer Service Seasonal Menu 52

Restaurant Clicks

APRIL 8, 2025

With so many BBQ joints, choosing the best can ignite fierce debates—possibly even bar fights! Everyone’s entitled to their opinion, and that’s what fuels the passion. We’ve rounded up the 30 best BBQ spots in Texas, based on popularity, reviews, and local buzz, though lists like these are always up for debate.

Seasonal Menu 78

Seasonal Menu Sourcing Customer Service Customer Experience 78

Perfect Daily Grind

JUNE 18, 2025

Trade shows like WoC Geneva allow us to connect with our global coffee community, understand evolving market needs, and share innovations directly with the people we design them for.” These events also serve as a platform for meaningful discussions about the future of coffee production, innovation, and sustainability.”

Café 100

Café Events 2025 Website Management 100

QSR Automations

OCTOBER 22, 2024

Innovative Partnership Aims to Streamline Kitchen Operations Nationwide LOUISVILLE, Ky., “This new partnership will help reduce ticket times, increase guest satisfaction and help Mellow Mushroom continue to innovate in the pizza sphere.”

Operations 40

Operations Point of Sale Customer Experience Customer Service 40

Restaurant Clicks

MAY 1, 2025

It started as a small local spot and has since grown into a popular chain that many people trust for casual meals and group gatherings. It started as a small local spot and has since grown into a popular chain that many people trust for casual meals and group gatherings.

Sourcing 78

Sourcing Seasonal Menu Customer Experience Dine-in 78

Qu

APRIL 8, 2025

Hey restaurant innovators, its time to talk digital and tech trends! Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs). 80% of QSRs are implementing kiosks in-store compared to 52% of Fast Casuals.

2025 52

2025 Operations Fast Casual Loyalty Program 52