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3 Ways Restaurant Leaders Use Feedback to Drive Success

Black Box Intelligence

Research shows that even a half-star improvement in ASR can lead to substantial sales growth: Casual Dining : $61,000 per location annually. Make proactive adjustments : Monthly and quarterly coaching align teams on areas for improvement. Fine Dining : Up to $110,000 per location annually.

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Operational Excellence and the Value War   

Modern Restaurant Management

Instead of engaging in this “value war,” fast casual restaurant concepts should focus on excellence in restaurant operations to increase store traffic and maintain strong margins. In this competitive environment, it’s clear that we must innovate to stay ahead. After polling more than 1,000 U.S.-based

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The Best New Restaurants in America

EATER

The place has quickly become a local fixture — somewhere to stroll in casually for an ice-cold beer (or an umeshu cocktail in a kawaii penguin mug), a sub-$15 set meal on “Makanai Monday,” or just some chicken skewers. But Budonoki approaches being a good neighbor with as much intention as it does its food.

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Where Safety Meets Satisfaction — Tips For COVID-Era Restaurateurs to Elevate Their Customer Offerings

Modern Restaurant Management

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Employees should be coached on how to establish connections, which can be difficult through masks and distance.

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MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Michael Somoroff’s Somoroff+ Studios and the Red Lobster marketing team will use the new multimedia content to rapidly advance the visual quality and interactive aspects of fine casual dining. This includes a display of his visor collection, which are closely associated with Coach Spurrier.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Concepts that captured strong market share like fast casual chains will continue to outpace growth in full service locations. Concepts that captured strong market share like fast casual chains will continue to outpace growth in full service locations. The rise of collaborative coaching. Noah Glass, Founder & CEO, Olo.

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How Little Italy Ristorante Turned Hours of Payroll Processing into Minutes

7 Shifts

Executive Summary Location: Groveport, OH Restaurant Type: Casual Dining Problem: Too much time spent on manual processes. They're in the process of turning the old grocery store into a coffee shop, all while Avery mentors other operators in a restaurant coaching program. Payroll runs went from four hours to a few minutes.