Modern Restaurant Management

MARCH 11, 2025

Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Additionally, the approach to restaurant development has completely changed.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Focus POS

MARCH 2, 2023

Manage Staffing Capabilities The number one constraint most businesses are experiencing right now is a general lack of skilled and motivated labor. With customers handling these items you can reposition your staff to help with other elements of the restaurant, like running orders, seating guests, and cleaning newly emptied tables.

POS 78

POS Dietary Restrictions Front of House Back of House 78

Focus POS

JANUARY 17, 2023

As a restaurant owner and manager you want to make sure your staff and customers are protected every time they come in to order food from your establishment. Contactless Payments Secondly, payments can be a highly transferable method as cards and cash are shuffled between customer and staff. Don’t try to do it alone.

Seasonal Menu 78

Seasonal Menu Front of House Online Ordering Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JUNE 6, 2025

The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. Should you go for a more expensive POS system with higher customization for your table management or a less expensive restaurant POS system that integrates with important software you need?

POS 60

POS 2025 Point of Sale Cash Management 60

Focus POS

DECEMBER 14, 2022

Reach out with a special offer to get them back in a seat for a delicious meal. This question is more than just cash or card. How Can You Make Your Job as Manager Easier? This is possible through adding a remote management solution into your restaurant’s POS tech stack. Bonus Question!

POS 78

POS Mobile Ordering Online Ordering Back of House 78

Perfect Daily Grind

JUNE 6, 2025

Kansas City, US) Thu, 5, Jun – Löfbergs appoints Henrik Biilmann as Managing Director of Peter Larsen Kaffe. 200 Degrees Coffee will open a 2,280 sq ft shop at Cotswolds Designer Outlet this summer, its 23rd UK location and most southerly, creating 15 jobs and offering 102 indoor and 24 outdoor seats.

2025 63

2025 Pricing Café Events 63

Perfect Daily Grind

JULY 11, 2025

Prototype locations feature flexible bar layouts, zoned seating areas, integrated digital order screens, and dedicated mobile pick-up drawers to streamline service flow and enhance the customer experience as part of the Back to Starbucks efficiency drive.

2025 90

2025 Café Workshop Events 90

Culinary Cues

AUGUST 22, 2022

There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights.

Seating 474

Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Managing cash flow can be difficult for seasonal businesses.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

DECEMBER 30, 2022

Restaurants, like Los Angeles’ Blu Jam Cafe , have embraced QR codes to navigate a limited front-of-house staff, allowing diners to view the menu, order and pay, and enabling front-of-house staff to focus on food running and seating. Redefining the Role of the Manager. Simplicity Is Key.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

OCTOBER 4, 2022

Credit card payments have been outpacing cash transactions for some time now. The use of cash continues to fall, down to just 19 percent in 2021, and at the same time, spurred by the pandemic and simultaneous advances, digital payments are on the rise. Mobile POS. Self-Service Sales Kiosks. Automated Compliance Reporting.

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Embrace the Suck

APRIL 26, 2020

To get you started down the KPI Mastery path, let’s start with the basic metrics: Cash Flow. Cash flow is simply the amount of money going in and out of the restaurant. It’s essentially how much cash you have on hand. Cash flow = Cash input - cash output. Allow me to help you manage your KPIs.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Make it clear to the servers to limit the number of times they are touching cash and credit cards. "Social

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

MARCH 10, 2020

Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Cash is dirty.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

AUGUST 16, 2021

The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. Caring Managers. When the chef and general manager found this out, they immediately jumped into action. At the end of the night, two servers tied for first place.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Culinary Cues

MARCH 26, 2022

Every business requires controls in pricing, consistency, quality, and cash handling. All of the tools are available for inventory control, purchasing systems, cash handling, costing templates, and quality assessment. Social media is very inexpensive, but someone needs to effectively manage it every day and every way.

Cash Management 464

Cash Management Social Media Restaurant Law Communication 464

Modern Restaurant Management

JANUARY 25, 2021

Best of all, creating a more comfortable outdoor seating space can increase ROI for restaurants in a post-COVID world. It’s a classic ‘turning lemons into lemonade’ scenario, creating a comfortable outdoor seating space for today’s restrictions that will work to generate increased revenue tomorrow.

Outdoor 530

Outdoor Technology Customer Experience Dine-in 530

Modern Restaurant Management

AUGUST 20, 2020

With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. The heaviest hitters are Apple Pay, Google Pay, Samsung Pay and PayPal, but options like Square Cash, Zelle and Venmo are growing in popularity and might be worth exploring as well.

Cash Management 520

Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

MAY 21, 2020

For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Minimize the risk of contact between the customer and the cashier by installing a protective screen at cash registers. Offer Disposable Menus.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 25, 2021

Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. For smaller restaurants unable to have diners on premise, or those with reduced seating capacity, being able to facilitate online ordering is a prerequisite to keeping their doors open.

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

MARCH 16, 2020

How restaurant managers can navigate COVID-19. Communicate with staff and managers. Monitor 7shifts Announcements from management for updates on the situation. Communicate with your manager about any changes to your situation—whether you’ve recently travelled or are feeling unwell. Accept all sick requests.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

JANUARY 30, 2024

Restaurateurs should thoroughly model out growth plans, get creative on managing cash flow and run lean before considering outside investor dollars. Investors generally push hard for influence or even majority board seats directing strategy and operations.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Culinary Cues

MAY 13, 2023

Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. As long as the checkbook has a credit balance they are in good shape (until predictable sales slump and cash flow turns the corner).

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

APRIL 2, 2020

Well, for ideas – there are physical changes (rearranging a showroom, gym, or restaurant seating arrangement to allow more functional usage), periodic maintenance (steam your carpets, paint your walls, organize your warehouse) and business tooling/service improvements you can make. Build Your Skills.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Modern Restaurant Management

MAY 5, 2023

This type of technology-aided self-service speeds up things in the kitchen, and is not subject to misunderstandings between customers and cash operators, all while reducing the burden on the staff and the waiting time for customers. One thing is certain: nobody likes to wait – either seated or in lines.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

FEBRUARY 20, 2024

When your POS system makes it easier to manage reservations, seating layouts, and table assignments effectively, it can also optimize table turnover and reduce wait times. With four-in-ten Americans saying none of their purchases are made in cash, it’s become harder than ever to tip out servers in cash.

Technology 309

Technology Cash Management Customer Experience POS 309

Modern Restaurant Management

JULY 1, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

Menu 493

Menu Food Supply Food Order Supplies 493

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. Restaurant task management software lets you create and track daily, weekly, or one-time tasks based on your team’s schedules.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

7 Shifts

MARCH 10, 2021

This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Or check out how 7shifts optimizes your restaurants labour management.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Culinary Cues

MAY 15, 2021

When the economy was weak then restaurants were in the driver’s seat – more applicants than jobs available led to a competent workforce that was underpaid and overworked. When menus are well researched and managed then a restaurant stands a chance of success. Without cash reserves the pandemic cause thousands of restaurant casualties.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449