Why Restaurants Should Embrace Technology in 2023

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Staffing continues to be a top-of-mind concern for many restaurateurs, followed closely by inflation. 

Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion. Earlier this year, Yelp data showed that cuisines and restaurant categories like dinner theater (up 240 percent) and buffets (62 percent) all saw strong new business opening growth year over year.* 

As restaurants expand and add new locations, many have had to adapt to navigate these uncertain economic conditions. For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Between supply chain issues, staffing challenges and increasing operation costs, restaurants have had to re-examine roles and responsibilities for…