Restaurants Go Digital to Attract and Retain Talent

Frequent turnover of staff has long been an issue in the fast-paced restaurant industry. Now, with the added pressure of the pandemic and the ensuing labor shortages, the challenge has become front and center. To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. 

Embracing Digital Transformation Many restaurants have approached digital transformation with a bit of hesitancy in the past, concerned that digitizing processes could add layers of complexity and pose challenges across a multi-generational and multi-cultural workforce. However, many have since discovered that digitizing their workforce operations empowers employees. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

This expectation has only grown stronger in a world now shaped by the pandemic and its impact on how we communicate…