Tech Will Help Restaurants Do More with Less in 2023

3 Min Read By Kinesh Patel

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. 

Yet, just as virus restrictions lifted and customer demand shot back up, rampant inflation caused consumers to pull back on their spending, slowing restaurant recovery. Now everywhere a restaurant operator looks, it seems like they have fewer resources to continue meeting their bottom line, from fewer staff members to less personal bandwidth to dwindling regulars.

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

To do more with less in 2023 and retain loyal customers, restaurants should embrace data-driven tech tools that help them more easily create the best guest experiences.

Personalization with DataToday, more guests expect special treatment – they want to have more of their needs anticipated before they…